Napleton Autowerks River Oaks

4.8
Hours of Operation
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed
Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Cars on the lot

44 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Napleton Autowerks River Oaks are from Cars.com and DealerRater.com

179 reviews

Great

5.0
by Brianna on Nov 28, 2018

Great Customer Service. If you want to work with a easy, honest, salesperson talk to Elizabeth in internet sales Ask her to hook you up with Pedro. He is very understandable and will walk you through the car purchasing process . Will be sending my friends and family up there.

Customer service 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Brianna, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Great service at Lincoln River Oaks

5.0
by Sallie Golden on Aug 22, 2018

My time spent at the service department a few days ago went just great. I had a nail in my front tire. I was in and out in about forty five minutes. The service department was efficient and courtesy . Thank you

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service and Personal

4.5
by Dereak Thomas on Aug 10, 2018

Went in for automobile repairs very exception services

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.

5 Star Quality Service!

5.0
by Denise M Johnson on Aug 05, 2018

An exceptional staff. Experienced, Friendly and timely.

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Denise, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Service, Great Staff

5.0
by Herbert Hopkins on Jul 18, 2018

The staff(Vince) is always very thorough and accommodating. He makes sure I understand what is going on with my car. He explains everything very clearly. I appreciate the extra time he spends doing so.

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Herbert, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Great survice

5.0
by Rosalia Mcgrory on Jun 22, 2018

Your service department is wonderful and the listen when I tell them how my car is behaving.

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Rosalia, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Great Service, As Always!

5.0
by Catrincer Carter on Jun 18, 2018

Always a great experience. Vince, my favorite service coordinator, always delivers as promised. Also, thank you for the computer space, it was very helpful.

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service

5.0
by Saundra Phillips on Jun 05, 2018

I had an oil change appt on Sat June 2, 2018 @ 10:00am. for my Lincoln MKS. I arrived a few minutes early and they took me right in. My service was great and performed in a timely fashion. The staff was wonderful and very professional.

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Saundra, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Attentive service staff and quality service.

5.0
by David L. Hanson on May 18, 2018

The ability to leave the car for servicing and to have the body work done at your related body shop is extremely important to me and is most appreciated.

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great service

5.0
by Stacy Spivey on May 15, 2018

Vince is the best! Always professional and helpful.

Customer service 5.0 Does recommend this dealer. Did not purchase a vehicle.
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