Napleton Autowerks Loves Park | Page 2

Napleton Autowerks Loves Park Reviews

Ratings and reviews of Napleton Autowerks Loves Park are from Cars.com

• (5.0 out of 5.0)

  New Honda Pilot

  by Bill Spencer from Rockford, Il | March 30, 2019

  John Yang was great! I picked up my new 2019 Honda Pilot today and the process was smooth, I would recommend John to all my friends and family.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Honda Service Team

  by Angie Scordato from Roscoe | February 28, 2019

  The Honda Service team is excellent. Russ, Gary, Tammy, Justin, Conor and Bryce make a great team and are a great team and a compliment to the service department!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  pleasantly great service

  by jame flyer from rockford,il | February 28, 2019

  stop in for service on my 2011 accord for tire light was on and russ came out check my tires and air up tires and gary told me I had brake light out so they fix the light and i was setting in wait room tammy gave some cookie. great service team

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best Service EVER

  by Sarah Spires from Loves Park, IL | February 26, 2019

  My Honda Civic needed a lot of service done and I expected to be there awhile but Russ B. took care of my car in just a hour and a half and it runs perfectly. Russ was so nice and helpful, I am very impressed by how fast and easy everything went and I will definitely be back for my next service!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Russ is great.

  by Bruce Carter from Rockford,IL | February 26, 2019

  Russ always takes great care of our car. He keeps us informed every step of the way through the repair process. I would recommend him highly.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Pleasantly surprised

  by katherine ellis from machesney park il | February 12, 2019

  Very happy with the salesman at Napelton's. He was very informative, patient, and was NOT pushy!!! Although, I did not purchase a vehicle at the time, I will definitely return when I'm financially ready!

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  recall

  by Linda Carter from Rockford, IL | December 21, 2018

  brought my car in for recall. Russ got me in right away and took care of my car quickly. Excellent service as always. Russ always takes good care of my car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  John Palumbo is a fantastic sales person

  by John palumbo from Loves park il | December 04, 2018

  Very easy to work with John.He is a very straightforward guy. Goes way out of his way to make sure you’re comfortable with whatever you were about to purchase .He let me drive several cars and really spent a lot of time with me and never showed any pressure I would go back to this guy in a heartbeat

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Russ Burkhart = recommended Honda service advisor

  by Steve from Rockford IL | November 28, 2018

  I recently had my Honda in for new tires and alignment. My long-time service advisor Russ Burkhart was, as usual, very helpful and accommodating. I highly recommend him.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  robert

  by bob from genoa, il | September 24, 2018

  I bought my Honda accord in for service. very pleased with russ. I love my Honda it has 206,000 miles on it. my family owns 5 Honda.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
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