My Car Store

My Car Store Reviews

Ratings and reviews of My Car Store are from Cars.com

• (1.0 out of 5.0)

  Myself

  by Roger gresham from Fort worth | December 13, 2020

  I wouldn't recommend anyone buy call my car store they lie to you and don't tell the truth go somewhere else better deal I guarantee you that

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Michelle Wyatt

  by Michelle Wyatt from Forthwotth | July 15, 2020

  They repo my car by accident because they were putting my payments on the wrong account and then cussed me out and when they found out they were wrong and it was their fault they still haven't returned the car with all my personal items inside

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  IF YOU WANT A GOOD CAR, DONT BUY IT HERE

  by Erika Laboy from Fort Wort, TX | June 19, 2020

  I will NEVER EVER BUY A CAR FROM HERE AGAIN!!!!!!! They are polite a first when they want to sell you the car after you get the car and your car start getting messed up a month after you buy it they don’t get any responsibility about the car they’ll give you the runaround and they basically tell you that they don’t care. I bought a car three months ago he started giving me problems the first month I went to them they manage to turn off the line from the agent that was turning on all the time not only they just turn it off without fixing it I went to change the oil for the car and I have to spend 140 to change all the damage that it had basically I am still paying I finance and spending money over $500 on the car they don’t get responsible for that so if you do want to have a good car DONT GO TO MY CAR STORE FORTH WORTH.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Don’t waste your money

  by Shun Black from Arlington, Texas | September 09, 2019

  This company is fraudulent. Not even two months of me having their vehicle, the car broke down due to a rod popping in the motor! They charged me for a car payment after I told them not to charge me unless I was going to be put in a loaner car until the car was repaired! They are not communicating with me on the whereabouts of my car or the status of the repair. I have contacted the BBB behind the matter since the management can’t seem to resolve the issue themselves. I’m also seeking attorney options to sue them for the lemon laws.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Fraud

  by Unsatisfied from Dallas | August 05, 2019

  They are running a fraudulent scam. The cars are no good! I got a car and my check engine light came on a few days later. The manager won’t refund down payment.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Don’t buy here!! They sell lemons!

  by Karma from Fort Worth TX | April 15, 2019

  They take advantage of low income people! They sell lemons! The car I got, not even a week in and already broke down. Unsafe to drive and sold to us at three times what it’s worth. Save yourself! Go elsewhere!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Bad customer service

  by Patrice from Forth worth tx | April 05, 2019

  I purchase a 2010 mustang very nice car runs great but I went to pay my note and the rep was just plan rude... she really needs to adjust

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Fast and easy experience

  by Dewayne Williams from Fort Worth, Tx | July 14, 2017

  Easiest car buying experience, that I have had, in recent memory. I picked the car out online, and called to make a deal on it. We agreed, and when I arrived, everything was printed up, and ready for me to go. Thanks so much guys. I will definitely be doing business in the future, and recommend to my family and friends!! :)

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Love it

  by AHoff from North Richland Hills | July 14, 2017

  I have terrible credit and they got me approved and in a reliable vehicle super quick! They were all so kind and willing to help me out!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Service

  by RF from Benbrook | July 14, 2017

  After doing all my research on this vehicle, I took my sister to My Car Store. I was very impressed with their staff and inventory. Not only did she buy a car from them, but my neighbor purchased one too. I will definitely keep them in my go to list. rf

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 1 - 10 of 18 Reviews