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Murdock Hyundai Lindon

452 Lindon Pkwy Lindon, UT 84042

(4.6 out of 5) 261 Reviews
938b187bb91b18e47d5fb0b6908e741c

For more information please call Internet Sales at 888-849-0330. Please print this add and have it signed by an Internet Sales Manager to receive Special Internet Pricing & a FULL tank of fuel with your new or pre-owned purchase... x_____________________________

Call (801) 890-2764
Hours of Operation
Monday8:30 am-9:00 pm
Tuesday8:30 am-9:00 pm
Wednesday8:30 am-9:00 pm
Thursday8:30 am-9:00 pm
Friday8:30 am-9:00 pm
Saturday8:30 am-9:00 pm
SundayCLOSED
Monday7:00 am-9:00 pm
Tuesday7:00 am-9:00 pm
Wednesday7:00 am-9:00 pm
Thursday7:00 am-9:00 pm
Friday7:00 am-9:00 pm
Saturday7:00 am-9:00 pm
SundayCLOSED

Murdock Hyundai Lindon Inventory

Murdock Hyundai Lindon Reviews

Ratings and reviews of Murdock Hyundai Lindon are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Lied about needed repair
    by ppd153 from Orem | October 07, 2020

    On September 8, 2020, my son and I brought his 2014 Hyundai Santa Fe Sport to Murdock Hyundai for possible repair. The Santa Fe began to overheat a day earlier. He found the vehicle had a coolant leak but was unable to locate it. I suggested taking it to Murdock since I had a good experience there when I purchased a 2020 Palisade for my wife. The experience we had with the service department was anything but good and I will never go to Murdock for any service or purchase. The Santa Fe was brought in due to overheating. A couple days later we received the attached estimate. The estimate was for the radiator, fan, and an entire engine replacement. The vehicle was never inspected and it certainly wasn’t damaged as they indicated. I have spoken to both Tyler (Service Advisor) and Shawn (Service Manager) about this but it seems they could care less. I reached out to the GM/Owner, Blake Murdock, and never received as much as a return email or call. Below is what I found: 1. Murdock Hyundai stated the engine was damaged and needed to be replaced at a cost of $5,609.92 on their original repair estimate and Multi Point Inspection Form. The engine was not damaged and it was also never inspected by Murdock according to Tyler. I have audio recordings with both Shawn and Tyler who both indicate as much. A foreman in the shop inspected the car after I complained and found nothing wrong with the engine, yet the estimate states, “engine damaged from overheating.” They never performed as much as a block test and the Multi-Point Inspection Form indicated that the fluids were ‘Checked and ok”. That wasn’t the case because it was low on coolant, due to the leak, and it was completely out of washer fluid. The low fluid indicator on the dash was even on. They also wanted to charge me $130 for the inspection which clearly didn’t happen. The engine ran fine then and it still runs fine. 2. The estimate for the radiator and fan was double billed for labor. The fan has to be removed to replace the radiator. This is a simple process of unclipping the fan, unplugging it, and removing it. It takes less than a minute to remove and replace the fan yet they wanted to charged me three (3) hours of labor for both or a total of six hours labor. The total cost for parts and labor for the radiator and fan on their estimate was $1,733.82. I’m not a Hyundai mechanic and I changed both in less than two (2) hours at a total cost of $225. 3. The vehicle has an extended warranty that could have covered some of this but we were never told until we complained about the estimate to Tyler. I feel we were being fleeced and the warranty company would question the high quote? 4. There is an open recall on this vehicle (20V520000) but we were never informed about it. Although there isn’t a remedy, we should have been told. 5. This ones the best. I picked the vehicle up and was given a bill for $130 for the inspection. What inspection? If it had been inspected then we would have been told the radiator had a leak and we would have received an estimate to replace the radiator and fan for the cost of parts and three hours of labor. The total cost for the listed repairs on the repair estimate were $7,897.64 for parts and labor that were not needed and never inspected. This total includes the double billing for labor. This type of problem starts at the top down. This, to me, appears to be a systemic problem that is borderline criminal. I honestly can’t believe the greed of this company. Who else are they doing this to? This estimate was fraudulent and unfair and needs to be investigated. I have attached a copy of the repair estimate. I have audio recordings available.

    Customer Service
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    AMAZING EXPERIENCE!
    by Makena from Provo, UT | September 26, 2020

    My experience at Murdock Hyundai was AMAZING! Sales consultant Jon Jones (JJ) did an AWESOME job! He was friendly, informative and very helpful. I used to sell brand new Hyundais back home so I know how GREAT of a job they did. They answered all my questions HONESTLY and they were TRANSPARENT throughout the whole process. With the help of Jon I was able to drive off in a brand new 2020 Hyundai Sonata. This was my first time buying a new car and I couldn’t have asked for a better experience. If you decide on buying a car here ask for JON JONES (JJ) and let them know MAKENA referred you. They’ll take good care of you here!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wanted a Hyundai Palisade
    by ROBERT RHOADS from Provo utah | August 28, 2020

    Dealer facilities, location, staff and Salesman perfect match for me. I have full confidence in the dealership’s capability to provide full service whenever service is required.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good service
    by Carbuyerlehi from lehi, ut | August 26, 2020

    Not pushy at all. It was a smooth easy process and we had no complaints. It was a bit weird with all the covid stuff, but that's not their fault.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Highly Recommend Dealership
    by Stockton Richins from Henefer, Ut | August 20, 2020

    Great dealership! The staff was very friendly and helpful during the process of selecting a car and purchasing w car. I don’t think I could ask for a better place to go to purchase a car.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Nanette Taylor
    by Nanette Taylor from Oren utah | August 08, 2020

    Great service, very accommodatingFriendly service, But by all means by another car from Murdock HyundaiI am completely satisfied with the service I received from Murdock Hyundai

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buy a car here!
    by Sophie from PLEASANT GROVE Utah | August 01, 2020

    This is the second time we have bought a car here and the service was just as great the second time! Josh Brown was super knowledgeable and very helpful! 10/10 would go back again.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Kerry from Lehi, Utah | July 12, 2020

    Bubba did a great job as my salesman. The dealership met my needs. Bubba learned about a family connection and soon everyone at the dealership thought we were related.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a used Honda CRV
    by LeAnn Ellis from Orem UT | July 10, 2020

    The salesman I worked with was perfect. I could not have asked for a better experience. Gabe made the entire process from beginning to end so simple. Thank you!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    True to word ~ We drove 10 hours roundtrip
    by Matthew and Tisha from Boise ID | July 07, 2020

    Quality customer care. We drove 10 hours roundtrip, and got the agreed upon price for our trade-in. Cory Snyder was true to his word and shared the inspirational story of his daughter Amberley Snyder, a professional rodeo phenom who has faced incredible hardships. He came back in after hours to help finish the paperwork and show us all the bells and whistles on our new car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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