Auto.com

Mullahey Ford

330 Traffic Way Arroyo Grande, CA 93420

(4.3 out of 5) 26 Reviews
10305620191211141719

Call and ask for Charles Holden Internet Sales Manager 805-801-2940 or email me through this web page.

Call (805) 242-4052
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-7:00 pm
Wednesday8:00 am-7:00 pm
Thursday8:00 am-7:00 pm
Friday8:00 am-7:00 pm
Saturday9:00 am-6:00 pm
Sunday10:00 am-5:00 pm
Monday6:30 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
SaturdayCLOSED
SundayCLOSED

Mullahey Ford Inventory

Mullahey Ford Reviews

Ratings and reviews of Mullahey Ford are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    DO NOT TRUST THEM
    by Jeff S from Avila Beach | August 02, 2020

    One star is to many. This was the worst experience I have ever had purchasing anything. I bought a used 2017 F150 on Memorial Day weekend 2020. I had the vehicle for a month and a half, until July 9 2020. They called me and said that Capital One could not finance me. This is after having to go back and sign 3, yes THREE, new contracts. And numerous trips to get them more information. I was told by Greg the Sales manager that Capital One could not verify employment, then I was told by Adrian, the finance manager, Capital One could not verify income, then I was told that I lied on the credit application about my income by some guy named Dee, I have no idea what he does, but its even less than Adrian or Greg. After a month and a half of owning the vehicle Adrian called and said the financing fell through and I had to return the truck. During this time they kept sending out credit inquiries drive my credit score down quite a bit. I, for obvious reasons was pretty pissed off at this situation, and I let all three of these guys know that. They called me at 11 am, and at 5 pm, 6 hours later they sent a repo truck to take my vehicle that I had invested about $1500 in improvements. During the repo, the driver actually hit me with his truck, while backing up. I told him he hit me in the leg, but continued to drive away. The Sheriff had to get involved at this point. Now Adrian, Greg and Dee want me to pay $450 for the repo, about $600 for repairs to the truck, in which they wont provide proof of damage, or the money I spent on improvements.( lift kit and side rails, steps) The Sheriff Dept. took photos of the truck, showing NO DAMAGE to the vehicle. They also are charging me for mileage for the time I had the truck. And to this point Mullahey Ford still hasn't returned my $5000 down payment, or refunded the $360 I had to spent to get a second key. They only gave me 1 key. What really gets me upset is that they are treating me like a deadbeat and a criminal. Three weeks after all this, I went out and bought a new car, and I was financed by Capital One, the same company that Adrian the finance manger, Greg the sales manager and the third knucklehead, Dee, all said couldn't or wouldn't finance me. At the second dealer, I sign twice as many forms that Mullahey had me sign. This makes me think this was a scam of some sort. This entire situation cost them a sale, and my wife was gonna trade her 2015 F150 in for a new 2021 F150. My next step is to file a compliant with DMV, and the Consumer Financial Protection Bureau. I hope this helps someone else from being, what I feel, is some type of scam.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used Mitsubishi Lancer Evolution
    by Luke A. from Tucson, AZ | July 15, 2019

    James (Jim Beckman) was my sales person from start to finish. Mallahey Ford was selling a used Mitsubishi with the color and every option I wanted. I found the listing on cars.com, as I’m from Tucson AZ, and Jim made the car buying easy regardless of the hundreds of miles in between. I had to have this specific car as it was in better shape than most in my area, and they didn’t come close to “taking advantage” of how much I wanted this car. Even delivered the car to me in Arizona HIMSELF. They did not hassle me with extras, gave me an EXTREMELY fair price on a rare Evo that was just as nice in person as in pictures. I can not thank Jim enough for all the hard work and A customer service experience. Very down to earth, completely straight forward, and puts the customer first.. What more can you ask for from a salesman, when making such a big purchase?!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible buying experience
    by Natalie from Arroyo Grande, CA | July 14, 2018

    To start off, it was an extremely disappointing experience from the get go. I inquired about a new 2018 Ford Expedition Limited MAX 4x4 online. I was then sent a quote from the Internet Sales Manager, Charles Holdon. On this quote, he quoted me a $23,777 discount. I went in today to check out the vehicle and talk about purchasing it. Not only did Charles Holdon lack the knowledge of the vehicle he was selling, he proceeded to tell me that they currently do not have a 4x4 on the lot, even though the vehicle displayed online clearly states 4x4. When I then showed him the quote he sent me, he proceeded to back peddle and say that it was a mistake. He went on to claim that he only has a 4x2 in stock and would NOT honor that price quoted. I could not be more blown away by Charles Holdon’s unprofessionalism and this company’s lack of detail when it comes to sales and customer service. Please do your self a favor and stay far away from this train wreck of a company! If I could, I would rate this company less than zero stars.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Office
    by Maria R. from Santa Maria, Ca | July 03, 2018

    They follow up of my needs regarding buying a car. I would say they have really good customer service. I didn't buy a car yet from them, but I'll consider them on my next purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Mullahey Ford Service dept
    by Joseph Girata from ARROYO GRANDE, CA | August 30, 2017

    Don't judge a dealer's service by the appearance of the facility. While well maintained, Mullahey's facility is definitely not one of the more impressive ones. Their service staff, however, is excellent. Courteous, knowledgeable and conscientious. There's a real neighborly feel to this dealership. I've found all the personnel go out of their way to show they're part of the community by showing respect and being courteous. The best Ford dealership I've ever experienced, and I've had multiple Ford products in multiple locations (Mustangs, Rangers, Explorers, in NorCal and Central Coast

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford Explorer
    by Henry Madson from Atascadero, CA | July 12, 2017

    Everybody was friendly and knowledgeable. The process was simple and straight forward.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mullahey Ford
    by Amy Arnold from Arroyo Grande, CA | July 05, 2017

    My overall experience with Mullahey was positive. Evan was great - not pushy, very encouraging. Slowly, he took me step by step in the car purchasing process. Sometimes he thought I was jumping ahead of myself (whereas most car dealerships would gladly jump at). I traded a car in and purchased a car and they were very approachable and worked with me the whole way.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase of used car
    by Carrie Martin from Paso Robles, Ca | June 29, 2017

    Excellent customer service. Extremely helpful and went out of their way offer is a great price and deal or the door.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Staff! Great service!
    by Nancy A from Arroyo Grande, CA | June 28, 2017

    They made buying this car the most pleasant experience I've ever had. Great team of staff at Mullahey Ford!! Thank you!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr.George Kokotovich
    by George Kokotovich from Santa Maria, CA | March 27, 2017

    the people I dealt with were knowledgeable ,accommodating , and pleasant to deal with

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    123
    Displaying 1 - 10 of 26 Reviews