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MSI Auto Sales

3012 Parmenter St Middleton, WI 53562

(3.0 out of 5) 25 Reviews
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Call (608) 478-2670
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday9:00 am-5:00 pm
Tuesday9:00 am-5:00 pm
Wednesday9:00 am-5:00 pm
Thursday9:00 am-5:00 pm
Friday9:00 am-1:00 pm
SaturdayCLOSED
SundayCLOSED

MSI Auto Sales Inventory

MSI Auto Sales Reviews

Ratings and reviews of MSI Auto Sales are from Cars.com

Overall
3.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Weird Dealership
    by Alex V. from Madison, WI | November 16, 2020

    I sent a request to view the vehicle and nobody got back to me. We stopped by to see the car and we’re a little sketched out by the location.

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    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Three month car
    by Jill G from Rockford Illinois | October 18, 2020

    "He's a fair guy" so he fixed the transmission he knew was bad, but not the timing chain. It is $6000 for a timing chain. Three months after we got it, including the two weeks it was in the shop, our VW Toureg died and because of the cost to repair it ot is totalled. We junked it. They were well aware of this issue when they "fixed it" and assured us t was the transmission they fixed.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    RUDE AND GREEDY
    by MSI IS RUDE from northern, wi | September 10, 2020

    i made a reasonable offer and they countered with the overpriced original offer. rude greedy sales. do not bother with these crooks. there was a very nice sales crew at International Autos. they made a sale. i have a very nice used car now. beware MSI.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    A pleasure to deal with
    by Car Hauler from Itasca,IL | April 17, 2020

    This deal required a few promises to be honored to make the deal work. I was delighted to find that the promises made were all kept. The staff was always professional and very helpful. Every step of the process was a pleasure.

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    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Highly Recommend
    by JD Donnell from Wisconsin | January 08, 2020

    Have bought 2 vehicles from them so far. They have been absolutely EXCELLENT to deal with. Rockman, the owner bent over backwards fixing a minor issue that came up shortly after the purchase of one of the vehicles. I will being doing all my purchases through them from now on. Would highly recommend them. And for those complaining about phone calls not being returned, or deals not made over the phone... Go to the lot like you should, and check the vehicles out yourself. Heck, you may even get lucky. My first purchase I showed up after they had already closed. The owner stuck around an extra hour allowing me to test drive 2 vehicles I was checking out and gave me an excellent deal.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Absolutely awful
    by AJBecks from Appleton, WI | July 07, 2019

    I can’t even begin to explain how awful the experience was. Make you give personal info to even get specs on their inventory should have been a red flag, they call to make an appointment, which I did considering I was driving 2 hours for a specific vehicle. We get there and I thought my appointment was with one person but the first one who jumps you claims you. The vehicle was not brought up or ready... what was described as clean, no damage or rust was far from that! It was so badly scratched all over, more than a dozen large dents (two of which had significant rust) the tires were so badly worn and cracked and when we attempted to start it, it wouldn’t start. The inside was filthy and stickers on the dash that had been attempted to be taken of but majority of it remained. I was so appalled that we just left. I wouldn’t recommend my worst enemy to buy a car from here!

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible experience! Total scammers!
    by Jennifer from Madison, WI | May 18, 2019

    We were set to purchase a used Jeep. Lead to believe it had been inspected as they had no problem with us getting it inspected. Good thing we did! Total lemon! Oil leaks, warped rotors, seized up caliper, dry rot in tires. So glad we didn’t buy but what a waste of time! Horrible experience!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Disappointing long trip-Beware!
    by Upset customer from Quad cities | March 13, 2019

    Drove seven hours round-trip to buy an Audi A3 that was on the lot. I asked Mike to take numerous pictures of it because I was driving far he said it’s a very clean car nothing wrong with it. I started reading reviews and saw a review about rust on cars I called Mike again and said your SURE there isn’t any rust on the car! Again he said no beautiful car in great shape. I drove up there and there was rust in numerous places on the car the doors fender and rocker panels. Took car to car wash spent MY own money to wash it realize the rust was very bad. Said he would call me and make it right called me back said he would fix rust for the same price and I said no I spent seven hours of my day plus gas plus paid to wash his car on his lot.... very disappointed. Also stated one owner well car registration was in glovebox called the last owner and he said his wife bought it used from another person who bought it used. Mike said this isn’t and how they do business but in reality it is. Very disappointed! buyer beware!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    don’t waste your time
    by Brandon from Cedarburg, Wi | January 13, 2019

    I drove 2 hours to look at a truck... only to see holes from rust the size of a baseball covered up in the pictures.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    DO NOT BUT ANY CARS FROM MSI.
    by DANIEL JONES from Madison, Wisconsin | October 09, 2018

    I bought a 2004 BMW and it ran great for a month after that it started having problems and they won't fix it. Is not running and it's only been a year now. They are crooks. Stay away!! The cars they have look good but later you find that they're garbage. They buy them from auctions and try to get top value for them. Their mechanic didn't know how to fix a BMW. Why is he there? I have had this car fix a year and it's not running. It had a huge coolant leak after they said they fixed. Same problem is back. They are crooks. They should be put out of business. It should be illegal for them to operate they are selling unsafe vehicles. Stay away!! DO NOT BUY FROM THEM.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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    Displaying 1 - 10 of 25 Reviews