MotorWorld Hyundai

MotorWorld Hyundai Reviews

Ratings and reviews of MotorWorld Hyundai are from Cars.com

• (5.0 out of 5.0)

  new car

  by Milagros from Tobyhanna Pa 18466 | January 19, 2021

  All very good -a great place to lease or buy a new car. The sale staff if top notch --they go out of there way to help.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  They Treat you right

  by Barry Gangwer from Weatherly, PA | January 12, 2021

  I lease my cars and my present lease with another dealer is going to expire in April. I was doing research and thought I'd look at a Hyundai. I stopped into Motorworld. Met with Bill. the conversation was wonderful. Bill understood my situation and took my information and along with the team he put togethersome figures. We set up an appointment time. My wife and I met with David Chesko another one of the professionals at Motor world. Hyundai had some excellent deals running. Dave and the team put together a package that made it easy to work with our present lease and lease a new Hyundai. What a novel idea listen to the customer, use their imagination and presented the benefits of their proposal. It was a team effort. They answered questions. We went in to look at a car with the idea it would be another 3 months until we were ready. The Motorworld team gave us respect and solved our situation. In the end we went home with a new car from Motorworld. Thanks to the Team at Motorworld.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Take your car somewhere else if you can

  by Carrie from Harrisburg, PA | November 24, 2020

  My car broke down on me 2 hours away from home. The initial shop I was towed to told me my engine was done and I needed a new one. I have a lifetime engine warranty and this was common in sonatas, unfortunately it took a month for anyone to even look at my car at motor world. So, I had to pay for a rental for a month. Then they got it in, had the wrong phone number written down, so they didn't even start looking at my car until 4 days after my appointment because they couldn't reach me to get my permission. It wasn't until I called for an update they moved forward. So more money going into a rental for their negligence. I then get a call saying it was a simple fix and everything is good to go. I requested they test drive it again to be sure because it was unlike anything I had ever seen; took another 3 days. Finally went and picked it up, with no rental reimbursement. I had it back for maybe 2 weeks before my car broke down on me on the highway. I luckily was able to slowly make it off an exit without being hurt or hurting someone else. Got it towed to the hyundai dealer near me and oh hey I needed a new engine. The customer service at motor world was awful and the service members unwillingness to talk to me, call me back, or answer my questions was beyond frustrating. Definitely DO NOT recommend wasting your time here. I feel lucky to be alive.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Awesome!

  by Jordan Chiavacci from Wyoming, Pennsylvania | November 03, 2020

  Brandon was excellent! He really made my first car buying experience quick and simple! Very personable and couldn’t ask for a better experience all around!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Excellent service

  by Laurie Pisano from EXETER | October 09, 2020

  Corey Graham was an excellent sales representative. Great personality, knowledgeable, and treated me with respect. Highly recommend. Love my new Hyandai. I had a very positive experience here.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Registered Nurse

  by Alden from Wilkesbarre, PA | October 05, 2020

  Alden was very knowledgeable about the various models of the Tucson and helped me find the model with the best options for me. My trade in was also valued higher than I thought. I would recommend him to anyone looking for a new car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  CEO / Managing Member

  by Christopher B Skrypski from NESCOPECK | September 28, 2020

  This is the second season where I purchased a set of fleet vehicles (4 to 5) for my company off a sales associate Lenny Urban. We have not had any challenges with any of the prior Elantra' SEL that we purchased. Gas mileage and warranty our outstanding compared to the competition. I would recommend you speaking to Lenny as he is competent is educating you on the different makes and models. Process overall was simple and MotorWorld has been accommodating to our needs.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best sales staff!

  by Carol and Robert K. from Pittston, PA | September 23, 2020

  Corey Graham was a delight to work with. Found the Hyundai we wanted and was pleasant and professional. Highly recommend this sales rep and MotorWorld Wilkes-Barre, PA!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  buying our sante fe from motor world

  by John Tomko from dickson city, pa. | August 19, 2020

  our sales rep Lisa Klimaitis was very helpful and found us what we were looking for within 2 weeks. everything went very smoothly. the building is very nice and the atmosphere is relaxing.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Ignorant

  by guy from wilkes barre pa | February 22, 2020

  Absolutely ignorant. They severely low balled my trade in. And then when I showed them the kelly blue book value direct from their website he dismissed me and made it seem like I was stupid. Absolutely horrible customer service for my experience.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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