Moss Bros. Toyota | Page 2

Moss Bros. Toyota Reviews

Ratings and reviews of Moss Bros. Toyota are from Cars.com

• (4.0 out of 5.0)

  Good service, long time waiting.

  by LH from Perris, CA | June 09, 2020

  As always the service was great and the reps were nice and accommodating. Only issue was the long wait for what was supposed to be the mid-level maintenance (tire-rotation, fluids, etc...). Turns out the recall on the air bags needed to be done, which I greatly appreciate and thanked the rep. I just wish I knew that was being worked on a couple of hours earlier so I could've made other arrangements.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Recall Notice

  by Elizabeth B. from Moreno Valley, CA | May 21, 2020

  The courteous service I received upon arriving was very nice. They took me in very fast. The wait for my can was only 1 hour. This included the recall check and changing the battery. I was given all the information regarding the battery and the cause for the problem - one cell was dead. The price of the battery was not that bad. Cassandra was very helpful in letting me know what was going on with my car. I appreciate the way my service was handled.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2019 Sienna Service 20k

  by Patrick M from Beaumont,Ca | March 12, 2020

  Arrived earlier than appointment time and was checked in quickly.
 Service here is comfortable and efficient.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Easy buying

  by Peter from San Bernardino ca | February 21, 2020

  It was an easy buying process. I spent two hours from start to finish. Great service I highly recommend it

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Steve in service is amazing!!

  by Nicole Marquis from Moreno Valley ca | February 14, 2020

  Steve is always so helpful when I bring my car to him at moss bros Toyota

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Robert Blue 75K check up

  by RC Blue from Riverside, Ca | February 02, 2020

  Steve helped me with appointment and followed thru to completion

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Buyer

  by Diana Leyva from Hesperia, CA | January 20, 2020

  Everything went well, customer service above and beyond; friendliness was exceptional. Thank you very much for the wonderful experience and quality of service.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Made my day

  by Yulette Rogers from Moreno Valley | January 11, 2020

  I didn't expect to have to wait over five hours, but I was notified of necessary repairs and I feel they were done in a timely manner. I received a discount on the bill, for which I am truly grateful. A word of advice to people waiting for maintainence/service, wait quietly, be nice, in other words be a decent human being.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  service

  by Tina from Perris | December 22, 2019

  Dealt with Johnathan. Very helpful.
 Dealership had no holiday decor. 
 Very blah.
 Yes, sometimes positive atmosphere does
 bring smiles,

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Moss Bros service

  by Lance from Moreno Valley, California | December 21, 2019

  Excellent service, outstanding customer service from my service writer.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
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