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Michiana Chrysler Dodge Jeep RAM Fiat Mishawaka, IN Reviews & Cars for Sale

120 W McKinley Ave Mishawaka, IN 46545

(4.5 out of 5) 218 Reviews
200321

On the corner of Main and McKinley in the Heart of Mishawaka! Best Selection, Best Prices, Best Experience! Text Mark Young at 574-607-2472 for more info. Credit Amnesty! We Now Sell and Service Fiat! We Sell and Service Lifted Jeep Wranglers and Gladiators! Credit Amnesty! Michiana Blowout Pricing On All New 2019 In Stock Vehicles! We Are Open!

Call (574) 400-2063
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Michiana Chrysler Dodge Jeep RAM Fiat Inventory

Michiana Chrysler Dodge Jeep RAM Fiat Reviews

Ratings and reviews of Michiana Chrysler Dodge Jeep RAM Fiat are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Odometer Fraud
    by Forrest DePoy from South Bend, IN | March 13, 2020

    So according to the bill of sale I received from the dealership, I purchased a used 2010 Chevrolet Equinox with 105,002 miles on it on 3/7/2020. I paid half of it by debit card and would pay the rest and pick up the car on 3/8. Sounds great on paper, but there's a problem later on. I picked up the car and it wasn't until I took it in to be given a full inspection at a local auto shop that I was informed the odometer now read 121,263 miles. I contacted the salesperson I worked with, Jessica Lewis, and was informed that she too witnessed this strange change when she drove my car to me at the dealership back on 3/8. Between the day I purchased it and the day I picked it up, the mileage went up by about 16,000 miles behind my back. When I tried to complain about it today on 3/13/2020, I was informed by Jessica and her manager that there was nothing I could do to resolve this issue other than to fill out a second Odometer Disclosure Statement so that the title doesn't get delayed due to fraud. The dealership had literally no explanation as to how the discrepancy happened in the first place. I have filed a complaint with the Indiana Attorney General's office, and will reaching out to a few private attorneys this weekend.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    What a joke!
    by Diaappointed from Rochester, IN | April 23, 2019

    They use false advertising! The $29 down, credit amnesty, up to$30,000 if you make over $350 a week! Yah right! I bring home over $600 a week and could do nothing for me unless I wanted a higher payment. I even told them my exact situation before driving an hour there and was told yes they could work with me. What a joke! Don't waste your time!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst experience EVER!!
    by Marsha Davis from North Judson | August 25, 2018

    This was the worst experience of buying a car u have ever been thru... they told my boyfriend and my self they could get us financed with his bankruptcy almost over... if not they would call and let us know. No one ever called we assumed things wen threw went to get plates couldn't get them... long story short they lie.. tried contacting them for a week straight no one would answer or call back. DO NOT BUY A CAR FROM HERE!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible service
    by Dg from MishAwaka | August 22, 2018

    Wish I could leave 0 stars. DO NOT take your vehicles here for service! My wife and I are new owners of a Ram 2500 and Jeep Patriot and she had extended drivetrain warranty. The transmission was acting up so we dropped it off. It literally sat unlooked for 3 days after the appt we had for it. Only thing they told us was it needed spark plugs and brake pads and tires. Never test drove it for the transmission issue. This dealership is a joke. Never once got a call on an update. Already have an appt with Tyler dealership in Niles and they are on top of

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Got screwed in the contract
    by Kyle from Peru Indiana | July 24, 2018

    Bought a used vehicle and got. screwed was rushed through the whole process and sugar coated my way into a new truck me being the 20 year old ignorant kid didnt read the contract and got screwed. Did not get what was agreed upon and wound up owing way more than what was agreed upon. My salesman was robert by the way. Dont go here and by a vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst place ever in Mishawaka IN
    by Cassie from Mishawaka IN | July 20, 2018

    I went to this place and they put me in a fiat 500x and I had a car trade in and I told them I didn't have a down payment they gave me 30 days to come up with 1500.00 and I couldn't so they came and took my car back and I had to argue with them for 3 months to buy it back from the bank and finally on the 4th month they did but I never reicieved my car trade in value even though they told me they would reimburse me since it wasn't a repo it was a promissary note I signed for the 1500.00 and I found out those are against the law so now I am car less and the f*** my credit up DONT GO HERE

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Michiana Chrysler Review
    by Sheri R. from Mishawaka Indiana | June 04, 2018

    Thanks to the staff at Michiana Chrysler! I am now the proud owner of a 2019 Jeep Cherokee. Thank you Jeff for your professionalism and hard work at getting the deal done in a timely manner also thank you to Jim for the quick finance process and follow up! You guys are great!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Unprofessional
    by DaveC from South Bend | April 21, 2018

    Staff were rude, did not listen to what I wanted in a vehicle. I have used this dealership in past with good experiences, will not anymore unfortunately.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience with Kevin
    by LindsayT from Granger, Indiana | February 05, 2018

    Kevin was super helpful throughout the whole process. I was on a time restraint and he helped me jump through the hoops quickly, which I appreciated. He worked with me to get the payment that I wanted.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Bought a used pickup
    by Dustin West from Stevensville, MI 49127 | October 02, 2017

    Ups and downs. Robert, great sales consultant. Explained what we were looking for and he found a truck we are happy with. Payments not to bad and no real complaints about the vehicle. Sales: Could be better. I have called a number of times to get tolled different things. Have showed up 28miles 1 way just to get tolled that person's not in. What dealer has 1 person to do titling/plates? I have called and showed up and get tolled we will call you. I have only received 2 phone calls. 1 (Autumn) for me to sign title papers for a plate. 2 I called wondering about plates, 30 minutes later (no name) called said my papers will be at front desk. I show up 25-30 minutes after phone call. No papers. Nice lady at front desk had no clue what I was there for and been waiting 45 minutes now and still no word on paperwork. I feel like I got talked into buying a vehicle for a sale so dealer gets paid. Sense sale. No real customer care. This time at the dealer I showed up. Sales rep (outside) walked right up to me and asked, ready for a new vehicle? We can get you in a brand new Dodge and get you out of that old truck... The one I just bought from the dealer!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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