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Metro Ford Auto Sales Inc

1000 Barnes Crossing Rd Tupelo, MS 38804

(4.2 out of 5) 15 Reviews
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Call (662) 269-6539
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-4:00 pm
SundayCLOSED
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday7:00 am-4:00 pm
SundayCLOSED

Metro Ford Auto Sales Inc Inventory

Metro Ford Auto Sales Inc Reviews

Ratings and reviews of Metro Ford Auto Sales Inc are from Cars.com

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Service Department
    by Linda Blackwell from Tupelo, Mississippi | December 23, 2019

    The employees at Metro Ford in Tupelo MS are wonderful!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Dissatisfied Customer
    by Rodney Buse from Tupelo, ms | December 13, 2019

    Used the Lincoln service where dealer picks up and deliver. I had normal service done which is to include washing my Lincoln. Metro Lincoln did not clean car. Called back to tell them and was told they were covered up. This was after we had scheduled service two days in advance. Offered to pick up the next day but that?s been a week ago, have not heard from them. Shows their lack of commitment for a satisfied customer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    No codes, no repairs. Not everything has a code...
    by Daniel Sullivan from Belden, MS | December 05, 2019

    Have had electrical/electronic issues with ?18 Ford Explorer since delivery of 11/18. At night the brights flash and or the touch screen goes super bright. Brought vehicle back for repairs. Dealer stated they couldn?t find the issue, as there were no codes. They stated they would keep ticket open and send problem to Ford tech and then get back to me. NEVER happened. They closed the ticket and did NOT contact me. I brought the vehicle back for another issue and asked them to attempt repair again. They scheduled date, I returned, got the same result after a couple hours wait; no codes so they can?t repair. I then inquired if they would be able to repair after the warranty expired and they would be charging hourly shop rates. No response. Very disappointed in their product. This was my first new Ford product in 31 years, wasn?t very happy with the Ford Ranger in ?88, lots of warranty issues that went unresolved. I had hoped they had improved since then. This will be the last Ford I purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Regular oil change at their Quick Lube
    by Rita Shelton from Smithville,MS | November 07, 2019

    Took my car in for a regular oil change.A long line was there but the wait time wasn't all that bad.Comfortable waiting area.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    METRO FORD
    by Ben Long from Tupelo, ms | July 04, 2019

    Great place very happy I picked Metro Ford very clean and super nice people

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    karenbarclay@yahoo.com
    by Karen Barclay from Tupelo, Mississippi | June 22, 2019

    I am a loyal ford customer because of Metro Ford in Tupelo, Mississippi.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New car from metro
    by Jason Harris from Tupelo, MS | June 14, 2019

    Third car I have got from metro Ford. These guys know how to treat me well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Overall business
    by Robert Jamison from Thaxton, Ms | June 08, 2019

    Real happy about the buying process and sale staff. Service dept is ok. Like the Focus just didnt take long for it to start coming apart.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bobby Cameron
    by Bobby Cameron from New Albany, Mississippi | May 29, 2019

    Great. Everyone is great at metro ford. They always take care of me in answering my questions

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Metro Ford is a great place to buy from!
    by Rita Shelton from Smithville,Mississippi | May 13, 2019

    This is the second SUV I've got from Metro Ford and loved them both. Salesmen are helpful,manager Beyron Erby was great in finding me the color SUV I wanted,oil change place is open on Saturdays and I love that!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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