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Mercedes-Benz of Wilkes-Barre

150 MotorWorld Drive Wilkes Barre, PA 18702

(5.0 out of 5) 10 Reviews
53873782020527112346

Call (877) 878-2262
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Mercedes-Benz of Wilkes-Barre Inventory

Mercedes-Benz of Wilkes-Barre Reviews

Ratings and reviews of Mercedes-Benz of Wilkes-Barre are from Cars.com

Overall
5.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    PURCHASE A NEW MB 350GLE
    by John Kearney from Moosic, Pa | January 11, 2021

    Kimberly was the sale person I dealt with and she was very helpful and professional. What I want was not available in house or in the system, Kim kept be updated on the delivery and the final purchase; I was very pleased with Kim and the Motorworld team.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mercedes 2020
    by Liz from Duryea, Pa lizgal322@hotmail.com | October 03, 2020

    It's always a pleasure working with Mercedes trained professionals. Sherry did a great job as well as Rachel..Working with both women gave me the best results during my two visits to Motor World.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service
    by Jonathan P from Mount Carmel, PA | July 13, 2020

    Alan was a big help for getting my car the proper service and quickly notified me on the situation of my car's tires. Robyn from the loaner/concierge desk also helped with getting setup with a loaner car and helped me with my insurance issues.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by Shelly from Greene ny | July 02, 2020

    Brought my car in for a tire replacement. Marc was great and friendly. So helpful every time iam here. He also helped me with the battery auxiliary that Shelly did for me that was given to me for good will. I thought that was awesome. They are awesome people there ! Always can trust them ! I am also getting a new car in to months thanks to Marc.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    GLE 350 Service was excellent and a great loaner w
    by John Mack from Wilkes Barre, PA | June 16, 2020

    Marc was very helpful and gracious and made sure I was satisfied. The SUV was washed and the inside vacuumed. It was a very efficient process.

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    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr. jack hollis
    by Mark wheeler from Drums,pa | June 05, 2020

    Mark Wheeler was able to quickly address my concerns with my 300 C he made an appointment promptly and it was diagnosed and done very quickly to satisfy my concerns with the car as usual the staff and text or extraordinarily friendly and helpful

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    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mercedes
    by Eligal from Duryea, Pa | May 10, 2020

    Great to work with Marc Wheeler. Knowledgable and professional. Comfortable atmosphere and clean environment. Enjoyable experience, low wait time, friendly staff, vehicle returned on time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sheri,
    by Shirley Hightower from Effort | January 31, 2020

    Sheri, is the best, patient, courteous and very professional and accommodating . Sheri, took the time to explain certain issues to me. She is such a pleasant person to help with your problem.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Retired
    by Elizabeth Galante from Duryea, Pa. | January 29, 2020

    Working with Kim Eckert was an exceptional experience during my purchase and recent service. Her knowledge and professionalism is an asset to the Mercedes Benz Dealership. Assisting her with completion of the service was Mark Wheeler who paid very close attention to all of the details involved. I'm looking forward to working with them in the future.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Laurie Cahill
    by Laurie J. Cahill from Drums | January 11, 2020

    The service performed was done in a timely fashion and my Service Advisor, Sheryl Thomas, coordinated my transportation to the mall and return back seamlessly. She also obtained answers to my questions, was courteous and professional. Once again, a pleasure dealing with MotorWorld!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 10 of 10 Reviews