Mercedes-Benz of Rocklin

4.5
Hours of Operation
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm
Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Sales Team

Wayne Schmid headshot

Wayne Schmid

Service Advisor 4.6 (454 Reviews)

Industry Experience 47 years

Dealership Experience 10 years

Greg Burnett headshot

Greg Burnett

Service Advisor 4.7 (297 Reviews)

Dealership Experience 15 years

Eric Treibull headshot

Eric Treibull

Assistant Service Manager 4.6 (235 Reviews)

Cars on the lot

65 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Mercedes-Benz of Rocklin are from Cars.com and DealerRater.com

2404 reviews

The service writer did his best to explain the situation...

5.0
by CWMAXWELL on Jun 22, 2021

The service writer did his best to explain the situation and was very cordial.

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.

Great service! Great communication during process from...

5.0
by Cchodera on Jun 22, 2021

Great service! Great communication during process from time car was delivered by tow truck to time we picked up.

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.

Best customer service, on time, clean and.very...

5.0
by BOBMCCLEARY on Jun 21, 2021

Best customer service, on time, clean and.very professional. Love the dealership

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the 5 star review!

Eric was awesome. Customer service never answers there...

3.0
by stephanie_hill2013 on Jun 21, 2021

Eric was awesome. Customer service never answers there phone. Called 3 times waiting over 20-30 min holds with no answer

Customer service 1.0 Friendliness 5.0 Does recommend this dealer.

Nice and comfortable atmosphere. Friendly staff is very...

5.0
by martyhorning on Jun 21, 2021

Nice and comfortable atmosphere. Friendly staff is very accommodating. Jessica in customer service is very helpful and professional.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.

I have been a customer for over 10 years have always had...

4.2
by wmoore7 on Jun 21, 2021

I have been a customer for over 10 years have always had a good experience

Customer service 4.0 Friendliness 5.0 Does recommend this dealer.

CleanFriendlyHelpfulGreat Service - Michael is great...

5.0
by jmashhour on Jun 21, 2021

Clean Friendly Helpful Great Service - Michael is great with his customers

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.

Very helpful. Auto had A/C problem and mechanic worked...

5.0
by THEO6 on Jun 21, 2021

Very helpful. Auto had A/C problem and mechanic worked tirelessly on it. Took a lot more time It was tricky but it now works

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.

Always great service at Mercedes Benz friendly and great...

5.0
by sbarak1 on Jun 20, 2021

Always great service at Mercedes Benz friendly and great communications with me regarding what was going on with my car when I would be able to come and get it. Loaner car was great, loved driving it. All personnel I came in contact with We’re friendly and helpful.

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

We're lucky to have a great team at Mercedes Benz of Rocklin! Thank you for your business and thank you for recognizing Michael with a 5 star review~

We visit there first time for new vehicle; They have...

5.0
by Charankamal Singh Chana on Jun 20, 2021

We visit there first time for new vehicle; They have great excellent customer service which made any customer satisfied and happy. it was great experience with new car and wonderful service provided By Mercedes- benz of Rocklin.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Welcome to the Mercedes Benz of Rocklin family! Thank you for the great review~

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