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Mercedes-Benz Of Hagerstown

1955 Dual Hwy Hagerstown, MD 21740

(4.9 out of 5) 735 Reviews
152876

We ask every customer to review their experience with us. It doesn't matter if you purchase or have your vehicle in for service. We strive for perfection. If you're experience with us isn't to your satisfaction, we need to know. It's our GOAL to be the most transparent dealership you've ever worked with. With your honest feedback we will continue to grow while becoming a better dealership.

Call (877) 638-9614
Hours of Operation
Monday8:30 am-8:00 pm
Tuesday8:30 am-8:00 pm
Wednesday8:30 am-8:00 pm
Thursday8:30 am-8:00 pm
Friday8:30 am-8:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-12:00 pm
SundayCLOSED

Mercedes-Benz Of Hagerstown Inventory

Mercedes-Benz Of Hagerstown Reviews

Ratings and reviews of Mercedes-Benz Of Hagerstown are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Mr. Bill Eckstine
    by Bill Eckstine from Greencastle, Pennsylvania | February 26, 2020

    Have always had great service from Mercedes Benz. Staff have always been courteous and very professional. Never have had a problem and would highly recommend this dealer to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Lisa from Cumberland, MD | February 19, 2020

    Marty is our go to service associate. He is knowledgeable, thorough, and honest.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Visit for airbag recall
    by Ron May from Middleburg. Va | January 25, 2020

    Overall experience was excellent....was there just for air bag recall..just took a few minutes. When I went back out to pick up my car I was was very pleased to note the service personnel had given it a wash job...did not expect this...was very impressed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    High Quality Service
    by Chris Meyyur from Frederick | January 21, 2020

    I am thankful for including the campaign fix along with the regular maintenance avoiding another trip to the dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Maintenance Done Right
    by Gary Maditz from Frederick, MD | January 19, 2020

    I have been taking my Mercedes vehicles to this dealership since 2012 when I purchased my ML350 from them. They have always been courteous and performed maintenance without any issues. I will continue to have all of my maintenance performed by Mercedes of Hagerstown.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service overall!
    by Kara from Hagerstown, MD | January 17, 2020

    Had to take my vehicle in for a recall. Scheduling was super easy, they had a loaner car waiting for me (that was fabulous!) and they communicated with me throughout the day. Thank you!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Routine service
    by Sarah from Shepherdstown | January 14, 2020

    Staff professional and friendly. Car service was done at the estimated time given..

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mercedes-Benz GLA250
    by Gary G from Ashburn, VA | January 13, 2020

    We had an amazing car buying experience with the Hagerstown team. Our salesman, Barry London, was extremely knowledgeable, very responsive, and a great joy throughout the entire process. We highly recommend MB of Hagerstown...it was well worth our hour drive from Northern Virginia to get a better deal and better service than the larger dealers in the Washington DC area.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Denis Dubrowa from sharpsburg | January 08, 2020

    good people great service keep up the good work Marty you've done wonders for the Dealership

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Schedule B service review
    by Paula Townsley from Hagerstown, MD | January 08, 2020

    Professional and outstanding service, as always! Thank you!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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