Auto.com

Mercedes-Benz of El Dorado Hills

1000 Mercedes Ln El Dorado Hills, CA 95762

(4.4 out of 5) 12 Reviews
99393

*In and out on a pre-owned vehicle in under an hour *Delivery of your new car and paperwork to anywhere in the country *Competitive, market-based pricing with preferred finance rates *Special valet and loaner program for service customers. Let us impress you! Call our Internet Sales Team at 888-571-3978 to get started!

Call (888) 590-7801
Hours of Operation
Monday8:30 am-8:00 pm
Tuesday8:30 am-8:00 pm
Wednesday8:30 am-8:00 pm
Thursday8:30 am-8:00 pm
Friday8:30 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Mercedes-Benz of El Dorado Hills Inventory

Mercedes-Benz of El Dorado Hills Reviews

Ratings and reviews of Mercedes-Benz of El Dorado Hills are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great service, freindly.
    by Juraporn Hughes from Sacramento, CA | August 06, 2013

    Have been shopping for used car and found this location. It was a great service, friendly people.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Lexus GS
    by 559Gerardo from Fresno California | June 27, 2013

    The best customer experience in buying a car! Very friendly hospitality car dealership! Thanks to Paul Suchanek and Ryan Skelly again for the best customer service! 10stars!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    USE CAUTION with Service department/Avoid TIRES
    by Emily from Napa, CA | September 08, 2012

    I purchased a GL 450 there and I love the car. After a long day with a tired 2 year old in tow, I mistakenly purchased the Tires for Life program. DO NOT DO THIS! I went to have the tires changed and specifically told them I was using the tires for life. They did not run a claim until after the fact which was then denied. We were stuck with paying for a new set of tires (that I don't even believe were new) and our old tires were just fine. DO NOT TRUST DAN in the service department. He will completely change the story to save himself. DO NOT BELIEVE that JASON DOWNEY will "make you feel satisfied" & remedy his service department's mistake in not running a claim & telling us "oh sure, it will be taken care of." If you do buy TIRES for LIFE/LOYALTY be very careful & know exactly what you are purchasing. Do not rely on the guy who sells you on the "extras" to be forthcoming. This was definitely our mistake. Mercedes Benz of El Dorado Hills is no different than any other dealership....they just have really nice cars. DO NOT TRUST THEM.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Highly Recommended
    by Rissahbs325 from El Doraado Hills, CA | July 01, 2012

    I would definitely recommend EDH Mercedes-Benz to all my family and friends. Everything was perfect. Don and Jason had excellent professionalism and customer service. Thank you Don and Jason!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Helpful
    by redgtf from el dorado, ca | June 19, 2012

    Dan, as always, did an excellent job. My car was was ready a day early. The front desk staff is very helpful and engaging.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Grat service
    by Delorianaa from El Dorado | June 05, 2012

    Great Service! Thanks Don keep doing what you are doing.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very Pleasant
    by Mario from El Dorado | May 23, 2012

    This is the best experience I have ever had. Very Pleasant!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy Customer
    by Karla from El Dorado | May 16, 2012

    My Husband and I are returning clients. I would never go anywhere else because its always an enjoyable process here while looking for a new car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by AReyes from El Dorado | May 14, 2012

    I bought a car for my wife yesterday on Mothers Day, The service i got their was amazing they know how to take care of their clients I got a great deal and the sales man was very attentive. I will be recommending this dealer ship to all my friends and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Impressed
    by michael from El Dorado Hills, CA | May 10, 2012

    We had heard from friends that the EDH Mercedes Benz dealership was the place to go and making our first trip there, we were nothing short of impressed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    12
    Displaying 1 - 10 of 12 Reviews