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Mercedes-Benz of Chandler | Page 4

7450 W. Orchid Ln. Chandler, AZ 85226

(4.7 out of 5) 57 Reviews
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Located in Chandler, Arizona at I-10 and Ray Road, Mercedes-Benz of Chandler shares the thrill our customers get from owning and driving a Mercedes-Benz. Whether you come in for a new or pre-owned Mercedes, to have your vehicle serviced or to arrange financing, we are committed to providing you a high quality Mercedes-Benz experience that keeps you coming back.

Call (888) 543-4858
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-6:00 pm
Sunday11:00 am-5:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Mercedes-Benz of Chandler Inventory

Mercedes-Benz of Chandler Reviews

Ratings and reviews of Mercedes-Benz of Chandler are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Terrible customer service
    by Brian from Chandler az | March 17, 2017

    Went to look at a preowned car. Waited for an hour and a half for someone I had set an appointment with. The car did not start for a test drive. They did not take me seriously genuinely snobby when I talked to anyone there. Accept for the janitor.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    DEALERSHIP/SERVICE DEPARTMENT REVIEW
    by THOMAS GEBHEIM from CHANDLER, AZ | December 16, 2016

    12/14/2016 LIKE ALWAYS, MY TREATMENT AT YOUR DEALERSHIP WAS WONDERFUL! I CAME IN FOR AN OIL CHANGE SERVICE ON MY 2008 SMART PASSION, AND I WAS IN AND OUT IN RECORD TIME. YOUR SMART SERVICE TECHNICIAN, DAN, CAME INTO THE WAITING ROOM AND ADVISED ME OF NEEDED FUTURE NEEDED REPAIRS. THIS KIND OF SERVICE DESERVES A REAL PAT ON THE BACK. AS ARNOLD MIGHT SAY "I'LL BE BACK!" THOMAS GEBHEIM

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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Have never met such a group of caring helpful peop
    by Chris from Phoenix, Arizona | July 02, 2016

    The whole process with gavin then Ed was awesome!!! They are so helpful and caring. Ed even stayed and helped me with the manual and set up my phone also showed me how to make it a convertible. Vickie in finance worked so hard to get me my deal. I am going to return

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Lease for GLA 250 was GREAT!
    by Skyler K. from Chandler, AZ | May 25, 2016

    I came in looking to lease a car, Mitch Cooperman instantly walked up and started to help me figure out what I could afford and what he could had to offer. Throughout the entire process, I had the please of speaking with multiple people in different divisions. Every single person I spoke to was fantastic. Mitch not only got me into a 2015 GLA 250, something I truly love, but was able to be real with me and not treat me like just another sale. I am in Sales, and it was refreshing to have someone "sell" me, but in the correct way. Understanding my needs and wants, and figuring out a way to make those a reality. The process could not of gone any smoother, I am very happy with everything and would highly recommend this dealership as well as Mitch Cooperman as your sales rep!

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    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Chandler MB - GLA250
    by Tammy from Scottsdale | September 20, 2015

    I had done quiet a bit of research before I went to look at the new GLA. I live in N.Scottsdale so I went to the local MB dealer to test drive. The made it feel like I they were doing me a favor selling me a car. Chandler MB was very helpful as I looked at my purchasing options. They didn't pressure but followup with options to address questions I mentioned. My sales guy Chris was very good. He was very willing to work with me to put together I deal that I was comfortable with. The matched the discounts I could get at other places, and gave me very good deal on my trade. Vicki the finance person I met with was very good she made me feel at easy and comfortable was we walked through the paperwork. She was honest with me about options that made sense for me. Chris the GM came out to greet me and help with any questions. It was a nice surprise to receive follow up email and letter during and after my purchase. I am very happy with everyone I met worked with at the dealership.I'll be happy to be my next car from them in a few months.

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    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great service and deal
    by AZVisito from Phoenix AZ | August 31, 2014

    Just purchased my GL450. I must say by far the best customer service compared with any other mercedes dealer in Phoenix area. Got very good price and trade-in value for my old vehicle .

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service! No Hassle! Very knowledgable!
    by Proud GLK Owner from Chandler Az | August 23, 2013

    I met with Greg Ring from Phoenix Motor Company regarding a 2013 GLK350. He was very polite, did not hassle me to buy a car and showed great interest in helping me find a vehicle, without pressure. I was hesitant to purchase from a dealership since my husband and I had a bad experience purchasing a new F150 recently. Greg helped me feel relaxed while making my decision. After I purchased my vehicle, the technology manager came out to my home to show me how the ENTIRE vehicle functioned and explained everything very thoroughly, which was a nice little bonus for me!

    Customer Service
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    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Salesman didnt know his stuff
    by Ahwatukee Benz Customer from Phoenix AZ | July 08, 2013

    Went to the dealer and met with a young man. I asked some basic questions about the 2003 SL500 and the salesmans answer was 'I'm not sure' to almost every question. I also asked about any wiggle room in the price as I called another dealer earlier and they had a similar car priced $1500.00 less. He told me he had no room and couldn't even discount the car $100.00 if he wanted to. The car was a very nice example of a low mileage SL500, but I am not sure I would shop at this dealer again.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Kyle Wickwire is the Man!
    by Douglas Loefgren from phoenix | June 29, 2013

    Kyle is a super honest guy. I have serviced three different MBs through him. Simply put I trust him. He always follows though and he knows how to take care of his customers.

    Customer Service
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    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Deleted feedback from there website
    by Ati2de from Vancouver | June 18, 2013

    We bought a used Cadillac from Gavin Hill through the internet, he assured us it had passed inspection. When we received the vehicle, there was a major howl from the rear end. We emailed Gavin he wrote back that he had personally driven the vehicle a few weeks before and there was nothing wrong.He said he would get back to us when he talked to the Service Dept. We took it in for repair, $990 later, the Mechanic says it has been like that for at least 6 months. Gavin Hill has not returned our emails or phone calls. I guess it does not matter if it is a, "Penske Mercedes-Benz" Dealership a Car Salesperson is a Car Salesperson.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 57 Reviews