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Mercedes-Benz of Chandler | Page 2

7450 W. Orchid Ln. Chandler, AZ 85226

(4.7 out of 5) 57 Reviews
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Located in Chandler, Arizona at I-10 and Ray Road, Mercedes-Benz of Chandler shares the thrill our customers get from owning and driving a Mercedes-Benz. Whether you come in for a new or pre-owned Mercedes, to have your vehicle serviced or to arrange financing, we are committed to providing you a high quality Mercedes-Benz experience that keeps you coming back.

Call (888) 543-4858
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-6:00 pm
Sunday11:00 am-5:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Mercedes-Benz of Chandler Inventory

Mercedes-Benz of Chandler Reviews

Ratings and reviews of Mercedes-Benz of Chandler are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (4.0 out of 5.0)
    Great Customer Service
    by MYT from Scottsdale, AZ | June 01, 2019

    This is the second time I lease from Mercedes Chandler. Why? They are extremely professional and courteous. And they have one of the best deals in town. Mickey helped me in finding my car which I love. I like working with him because he is honest and straight forward. I can’t stand dealing with the typical car sales man tactic of starting high and negotiate for hours! Not Mickey. I told him what I want, he and Pram worked to make it happen. Pram, the finance manager, is also very straight forward again a quality which I appreciate because I hate wasting time at a car dealership! One thing that they can improve on is the closing process, which took a while but overall I would highly recommend this dealership.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easy-Peasy
    by Chris from Gilbert, AZ | May 21, 2019

    It was an easy purchase all the way around. I submitted an online credit application, received approval within hours, was approved for an interest rate nearly 10 points lower than the lenders at Carvana and Carmax got me approved for. I visited the dealership 2 days later, test drove, signed the paperwork, and went back the next day to pick up the car. It was a great experience all the way around. Thanks!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fast and easy!
    by Grandcanyonfan from Prescott, AZ | May 18, 2019

    Found a car online, great price! Told them I’d be by on Saturday. They had it ready to go and I was out of there in an hour! Best car buying experience ever!! Thanks Sean!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Maj.USAF (ret.)
    by 86 year old ex fighter pilot from Mesa AZ | May 11, 2019

    Second trip in for service in 18 months, and left with an upgrade and Certified Mercedes. From 2010 C Fourmatic to a 2014 C250 sedan and lastly to a 2015 CLK350 Transaction both times was pleasant, painless and far better the than norm when buying a used car, Dealer or otherwise.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    easy car buying experience
    by JustinZ from Phoenix, AZ | May 05, 2019

    Great, clean, and friendly dealership. Recently moved here and found myself needing to purchase a car. Process was straightforward and they were very helpful. I would definitely buy another car from these folks.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome purchase experience and service
    by JF from Scottsdale, AZ | April 27, 2019

    Have purchased more than 20 vehicles from many manufacturers and dealers but my experience working with this dealership was by far best. Exceptional purchase service, accuracy of information and sale execution provided by Isaac Weaver made the process very efficient and positive. Drove 40 miles even though other dealerships were closer because he was best to work with. Highly recommend Isaac if you are thinking Mercedes!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    10,000 maintenance due
    by JanetH from Queen Creek , Arizona | April 27, 2019

    I made an appointment to take my 250 CLA in for a 10,000 mile maintenance service. When I arrive the service representative was very gracious and cheerful. I was able to wait for my automobile. Tina, my service rep also gave me a coupon to get a breakfast burrito in the café. After completion of maintenance on my vehicle the service representative came in and told me everything that was done on my car. They also washed my car. Everything seems to be OK with the 2018 CLA 250 Mercedes. I will always bring my automobile there for service and will continue to buy or lease one from this dealership.

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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Experience
    by Ctrasvina from Chandler, AZ | April 04, 2019

    Everyone always preaches about what a dreadful experience it is to purchase a new car! I was so anxious to come in and go through a process that is always looked at as a lengthy, stressful, and overall negative experience. I was so pleasantly surprised to quite the opposite of what I was afraid of. Isaac was absolutely professional and helpful during the selection process of my new car. Price negotiations with Prem were to the point, easy and stress-free. Vicki did a tremendous job with financing. She sincerely helped me through all of the financial jargon that I truly, was not very cognizant of. Then came Sam, the dealers concierge that was really the last added touch of an excellent guest experience for me. Not only does she have the coolest job, but she sat with me in my new car to walk me through all of the cool tech abilities of my car. This is not your conventional dealership. This team really cares about doing anything in their power to treat you like a guest in their home and not just another customer making a purchase. Kudos to everyone that helped me have a very positive experience!

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Orientation and Buying Process
    by rjohns from Chandler | March 19, 2019

    For context, I do not normally post business reviews, but the experience here was so far above expectations I felt it was appropriate. I was looking for a CPO Mercedes, which turned out to not be in stock anywhere in my state. The sales person took my information and followed up regularly with updates - even if the vehicle had not come in yet. He provided several very close matches as soon as they came in and gave me the first opportunity to view them. More importantly, he did NOT waste my time with a bunch of complete mismatches. While I know that may seem like common sense, I had wasted 2 months with another local MB dealer who did NO follow up at all and one of the other dealer's salespersons I dealt with knew less about the vehicle than I did (and I'm not a car person). The sales personnel at Chandler MB were fantastic. Very knowledgeable on both the CPO and new models and smooth communication process between the 2 person sales team which work opposite shifts. I liked the sales team so much that I decided to take a look at a new vehicle - in large part because he shared information that my company had a fleet discount program that I was not aware of. When I was ready to buy, we were able to negotiate a deal via email and 1 short phone call directly with the sales manager. I only spent 55 min at the dealer to complete the sale and take delivery (3-4x faster than all of my last vehicle purchases elsewhere). No extras were "pushed" upon me and I was pleasantly surprised to have the full attention of the mgr and Finance staff during my entire purchase and delivery. Although this dealer is a bit farther from me, I will be returning for any future purchases.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Nice experience
    by PKS from Chandler, AZ | March 15, 2019

    I was looking for a Mercedes for some time but was not hooked on to a model. Issac helped me choose a great car which met my needs. He was upfront from the start on the pricing and features of various model. Great dealer with great sales and finance folks.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 57 Reviews