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Matthews Ford

1101 W SW Expy Dr Broken Arrow, OK 74012

(4.8 out of 5) 328 Reviews
18265220201113125446

When you experience the Matthews difference, that means no high-pressure sales tactics, a fully transparent buying experience, and no holding customers prisoner at the dealership for hours on end. The car buying experience should be enjoyable, and at Matthews Ford, we go the extra mile to make it that way. Call our Sales department at 918-251-3673.

Call (918) 957-8022
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
SaturdayCLOSED
SundayCLOSED

Matthews Ford Inventory

Matthews Ford Reviews

Ratings and reviews of Matthews Ford are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Recent Repair
    by Mark Hanks from Houston, TX | September 29, 2019

    Just had my evaporator core replaced under my dash on my 2011 F350. That is pretty aggressive surgery. The Folks at Mathews Ford did a “perfect” job. Everything works great and I can’t even tell they were there. Staff was professional/friendly/and helpful... especially thanks to Lee in service. Thanks everyone at Mathews for the excellent job. Sincerely Mark Hanks

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Miscommunication
    by Jerry from Mannford, Oklahoma | July 06, 2019

    I recently posted a review regarding D. Wheeler and there was miscommunication between us and my review was not warranted. I have bought three cars from Matthews and have been satisfied each time. Dustin spoke with me, I purchased a car with great satisfaction.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible Customer Service
    by Jerry from Mannford | July 03, 2019

    I dealt with D. Wheeler. I gave him my information to see what I could get approved for and I was never afforded the respect of a call back and notification of results. I placed two calls to him and I got back both times that they are still trying. It doesn’t take three days. I had bought two mustangs from here with great satisfaction but the last two times the service was very poor.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience!
    by Dean from Owasso,Ok | February 22, 2019

    Bought a used 2013 Ford F-150 from Dalton. I wasn't hassled at all and they stayed open late to get the deal done. Highly recommend buying from Matthews Ford!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Typical car salesman
    by Tim from RAMONA | October 09, 2018

    They play the typical car salesman games. Will try to sneak any thing they can into the deal. Make you wait to go get manager approval for everything.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Awful Service
    by AJL from Broken Arrow, OK | September 28, 2018

    King Ranch in service dept 2-3 weeks. They still can’t find the problem and don’t return phone calls. Would not recommend purchasing auto here. What good is a warranty if service department can’t repair.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    A bunch of rip off artists never going back
    by EG from Tulsa | August 03, 2018

    Had my F250 6.7 serviced ask for fuel filters oil change tire rotation simple! Got charged 42 $ for exhaust fluid that was filled by me just yesterday got charged for fluids inspection that they did not do they are 30% higher on everything than any other dealer they are there to rip you off! Thats it!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst dealership in Oklahoma!
    by Still looking for my new car from Owasso ok | May 04, 2018

    The salesmen are rude and pushy. They will not take no for an answer and would not give me my keys back after them test driving my car I wanted to trade in. I finally had to get stern and demand my keys back and once they saw I was leaving they were absolutely the rudest salesmen I’ve ever met. Do not go here!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Went to buy a Ford 2013
    by Saheli Roy Chowdhury from Arkansas | October 06, 2017

    Went to buy a 2013 Ford focus used car listed on their website. The dealer was very proactive in fixing an appointment and following up with me about the timings. Once I arrived he accompanied for the test drive. I was good with the car but wanted a better offer which they were not able to provide. But they tried to make be understand why this is the best deal. The dealer was very cordial and showed me few other cars as well. Though I didnt end up getting the car but will like to go back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible service!!!
    by Disgusted by salesmen from Broken arrow oklahoma | September 26, 2017

    I found a vehicle on their website and went to look at it only to be disappointed. They state all their vehicles go through inspection but this vehicle smelled strong of smoke and several hinges were broke. The sales men are all very aggressive. I will not be going back to this dealership in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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