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Mark Kia

3333 N 89th St Scottsdale, AZ 85251

(4.0 out of 5) 249 Reviews
23733

Price includes all available OEM rebates and incentives including loyalty, military, APR cash, or lease cash. Some may not qualify. Price is plus tax, title, license, $498 dealer doc fee, and dealer installed accessories. See dealer for full details -5 Day Exchange Worry Free Guarantee! -Every purchase comes with a 1 year complimentary maintenance package and Free Tires for Life!

Call (480) 374-5567
Hours of Operation
Monday8:00 am-9:00 pm
Tuesday8:00 am-9:00 pm
Wednesday8:00 am-9:00 pm
Thursday8:00 am-9:00 pm
Friday8:00 am-9:00 pm
Saturday8:00 am-8:00 pm
Sunday10:00 am-6:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Mark Kia Inventory

Mark Kia Reviews

Ratings and reviews of Mark Kia are from Cars.com

Overall
4.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    BE CAREFUL! These cars are not checked
    by Kimberly Tocco from Phoenix | January 02, 2021

    Calvin is exceptional and a wonderful sales associate, and thats where the compliments stop. *How did your test drive go? The first F-150 was clean enough but had a large scrape across the front bumper and front headlight. Calvin said it would be taken care of and we were like "OK" The second F-150 was shocking. It was dirty, the left windshield wiper was completely missing, the side step rails were completely nonfunctional and the temp was in celsius so that tells me its a foreign vehicle which with only 16K miles on it why so many issues and WHY would you even put this on the floor with so many issues? Do you not clean up and check vehicles before showing and selling them? The third F-150 again was DIRTY, mud in the wheels and under carriage, smelled like cattle and worn seats with a pull to the left when driving because alignment was way off. But the icing on the cake was the forth vehicle and the one we were really excited about could not be found on the lot. Turns out one of your sales managers decided to take it for a little while, do his costco shopping, take it home etc. SERIOUSLY! This was not marked as a demo vehicle and I know for a fact that driving a used vehicle around to costco and chandler not only adds miles but also is false advertising the mileage and use of the vehicle. YOU LOST A SALE AND I PLAN ON REPORTING THIS DEALERSHIP *Do you have any questions or concerns? SEE ABOVE *On a scale of 1-10 (with 10 being the best), how would you rate the F-150 you drove? 0 *Would you like additional information on similar vehicles, with similar equipment, that are less expensive? NOT FROM YOU!!!

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Do not buy from this dealership!
    by PG from Albuquerque | December 08, 2020

    Do not buy from this dealership!! Horrible customer service! They treat you like they don't want you to by a car! Abdul has to be the worst sales person I've ever dealt with. Can't believe this dealership hasn't gone under with the way they treat potential buyers.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Better Choices
    by Diplomat from Phoenix AZ | September 17, 2020

    Worst car buying experience ever for this driver. In buying cars at various dealerships the experiences have been satisfactory to great. Mark Kia stands out as the one bad experience. Good dealerships are relationship oriented, culture here is apparently transactional. Multitude of people to draw process out, lowballing trade in, slipping in extremely overpriced unwanted add-ons, claims of dubious veracity, excessive documentation fee, pretty much all the negative things folks fear darkening a vehicle sales office doorway. It is possible to complete a fair deal within a couple hours but due to the games and some inefficiencies it was a much longer, frustrating, disappointing experience at Mark Kia. Long story short, this driver is moving forward but won’t consider this business for future purchases. If they have a car you “must” have then go there fully prepared for the experience. But reality is someone else probably has the car you want, likely at a better value, and almost certainly with a much more pleasant process. There are better choices.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easiest Car Buying Experience
    by Kirstin E from Phoenix, AZ | July 15, 2020

    WOW!!! What a great experience! I walked in with the deal in mind that I wanted, and walked out with exactly that! Every person I came into contact with there was fantastic. I am very pleased and would recommend Mark Kia to anyone looking for a new or used ride.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Concerned parent
    by byron hansen from Apache junction | July 01, 2020

    I've been shopping with my daughter for her 1st car found a car at the dealership decided to go through and buy the car for her what you all the different things with everybody in the cells men and everything else to get the price down but the car itself we bought it on a Saturday and we did not receive it for 4 days later we were told to come get the car the car had a bout 3/4 of a tank when we drove it and we bought it that day when we went to pick it up it was almost empty we got the keys for the car and when immediately we noticed a Dent in the back and we also looked in the car in there was sunglasses and eating trash in the back of the seat They had to go down and put gas in it and they told us they would fix the Dent in the back I understand it is a used car but it's still did not have that flaw in it when we bought the car so I expected them to pain it and take the Dent out we had to reschedule them because we took the car with us we went back to them they called us immediately and said the problem was fixed all they did was pull the Dent out you can still see it in his has not been painted I'm sorry but I don't believe this is a proper way of handling business at a dealership

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Sal F from Scottsdale, AZ | June 29, 2020

    Great dealership to purchase a new or used Kia. Buying experience was easy. Not too much haggling. I got the payment in the range I was expecting. The vehicle was gently used and in great shape. The dealership delivered it to my home. Great experience overall.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Shady tactics
    by Annoyed from Phoenix AZ | June 27, 2020

    Beware of this dealer! They use shady bait and switch tactics and add fees/accessories not included in the internet price. Doc fees, taxes, license and title are to be expected, but $1500 for dealer “add ons”? We refusedto pay for them. Dealer said “that’s negotiable in person” . The vehicle was exactly what we wanted so we sucked it up and made an appointment. The salesman confirmed the appointment half a dozen times but when we were nearly there we get “I’m sorry the vehicle sold this morning”. That vehicle is still listed online to draw others to their dealership.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Quality Service
    by JC from Scottsdale Arizona | May 29, 2020

    Have always received quality service from the staff within the comfortable environment at their Scottsdale location, old and new. Fully satisfied over the years of service experienced.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    SHADY AS F***
    by NOT STUPID from Scottsdale | May 08, 2020

    I came with my own financing and they still kept running back and forth to some sales manager in the corner coming back with higher and higher payments when they hadn't even given me the full cost with tax and license on a "no haggle" price. I HAD MY OWN FINANCING !!! Then they told me the tires and wheels on the vehicle will cost me 2700.00 more. A BUNCH OF IDIOTS WHO LOST AN EASY SALE. SHADY SHADY SHADY.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by Anthony from Chandler, Arizona | March 04, 2020

    Sales person was very helpful and I believe that I got the best deal for my trade which got me my brand new 2020 Sedona

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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