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Manchester City Nissan

30 Tolland Turnpike Manchester, CT 06042

(4.5 out of 5) 147 Reviews
4107202083123035

Our Manchester City Nissan experts want your next car buying experience exceptional. We have an extensive line-up of Nissan vehicles We know our inventory is large and in charge and may seem overwhelming but we want you to know our financial and sales experts will guide you through the entire process. if you ever have any questions, we are here to answer your questions! Call or stop by!

Call (860) 288-2344
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
Sunday11:00 am-5:00 pm
Monday7:30 am-7:00 pm
Tuesday7:30 am-7:00 pm
Wednesday7:30 am-7:00 pm
Thursday7:30 am-7:00 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-2:00 pm
SundayCLOSED

Manchester City Nissan Inventory

Manchester City Nissan Reviews

Ratings and reviews of Manchester City Nissan are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Did not inform me that car had sold
    by Kayti from Bristol, CT | October 26, 2020

    I scheduled a test drive for a specific car I was looking for and when we arrived we were told that the car had sold. I had to find a babysitter and leave work early just so that I could make this appointment at 6pm. I called to confirm my appointment at 4 pm. Not even 2 hours before the test drive. They knew that I was scheduled to see this car, they could have called me and told me that the car was sold before I drove an hour to get there! Do not give then your business. They clearly do not care about their customers.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    False Advertising
    by Me from Rockville,Ct | October 09, 2020

    I went to look at a vehicle. The advertised price and final price had a difference of $5500.00. They added all kinds of fees. TERRIBLE

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Fraud internet pricing. DO NOT DO BUSINESS HERE
    by CSaddict from CT | August 12, 2020

    Went in to purchase a car and was willing to pay asking price that was $17,900. Salesman comes back with final number of $22,900. They added $2500 in extra fees on top of the tax, title and reg. He told me $2000 was added for them to safety check the car. So I told him they are legally required to do that and I'm not paying that. He also added a $500 insurance policy that I refused. I told him they were a dishonest business and he made it out that I was wasting his time. I had cash my pocket for the deposit. He then came down to 21,500 as I headed to the door, As I got the door he says $21,000 out the door. I called the next day and he said he couldn't honor the price as he was just trying to keep me there. Dealership should be investigated and shut down.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Nissan Altima listed for 8000
    by Nissan Altima from Manchester | February 09, 2020

    I went to dealer to look at the car .I ending up spending 2and half hours there waiting and trying to be convinced to finance with them. So during my wait I carfaxed the vehicle. And found two accident on it's record. They didn't want to negotiate the price. Also the vehicle was 8000 they brought me a break down for price out the door at 11000 dollars. I asked about it .and was told dealer fees. 3000 dollars very questionable

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    ***Do NOT use this dealership***
    by JeffreyB from Manchester, CT | June 04, 2019

    Do NOT buy from this dealership! I am a big fan of Nissan vehicles, and have even purchased at least 5 vehicles from the same dealership.... that is until the new Manchester City management took over. They literally promise you the world. but when it comes to finalizing the deal, they backtrack on everything they had previously agreed to. Jade Denny was our sales rep, who wrote up our new transaction, but apparently he is a classic flunky who has no authority on any decision. However, I then I had to work with an Abe person (who is mysteriously no longer with the company), got a phone call from a person named Brian who tried to get us to renew with them, heard from yet another person named Seth, who called me multiple times, then there was a Moe who got involved, and finally worst of all is Mike the snake of a sales/general manager that torpedo the entire sale that Jade originally set in place. All though not everyone, at least Jade, Moe, and Mike are very unethical, unprinclped, dishonest, and dirty business people that care more about their own profit and business than they do loyal customer. If the original SIGNED by BOTH parties document/deal had an error or mistake from unfortunately their part, you would have thought they would have made good and followed through. Unfortunately they don't operate like that, and tried to put the blame of their mistake on me the customer. A word to the wise, do not trust these people, do not buy from them, and do not go anywhere near this dealership, at least not until management is replaced with good, decent, and honest people.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience (again)
    by Lee Dowden from Glastonbury | April 20, 2019

    My second time buying from this dealer and again I was very pleased. My sales consultant Calvin Crocklin was outstanding. He is a very easy person to talk to and he was very helpful. He found a car that was exactly what I was looking for. It even had more great features than I expected. Thank you and I will be back again in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Scam dealer recon fee
    by Devin from Chaplin, CT | March 25, 2019

    Looked at a vehicle listed at 19,400. Start talking numbers and a magical $1900 dealer recon fee pops up because they put new tires on it and wanted me to pay for them. So it’s actually not the listed 19,400, really over 21000. Shady dealership, save yourself a trip. I’ll never come here again

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Over 3 months later, still not resolved.
    by BonnieD from Andover, CT | January 31, 2019

    I was leasing a Rogue and my lease term was almost over. I was planning on buying my leased vehicle, but figured I'd check out used Rogues with the SV package (mine was an S). I found one at this dealership that I liked and decided to purchase it. I was assured they would take care of the lease turn in for me, and I felt confident that I had nothing to worry about. First issue I had was with my license plates. I was told that my lease plates could not be transferred over to my new car. They gave me dealer plates and assured me I'd have my new plates by Monday (I purchased on Saturday Oct 27). I called and called and called and never heard anything back. Finally, 3 weeks later, I went in. I was told it was fine for me to use my leased car plates, which were at my house and thankfully I had not gotten around to destroying them yet, as was advised. Then, they had the nerve to tell me I had to return the plates that very night. I refused, as they obviously weren't worried about them for the 3 weeks that I was trying to resolve this. They sent one of their salesman back to my house with me to put the plates on and take the dealer plates back. I thought this was the end of my trouble. At this point, its mid-November. I was watching the mail waiting for my end of lease statement to come in the mail. A few days later I got a call from Nissan Corporate wondering if I'd decided what my next steps were, because they saw my lease as still active. I tried so many times to call and never had any luck. I was told there was some turnover in the dealership and I tried to be understanding. Mid December, I still didn't hear from anyone. I finally told Nissan Corporate that it was ridiculous that I had to be dealing with this, and asked that they work directly with the dealership to resolve this, and they obliged. They called many times, I continued to call many times, still nothing. Finally, I went in again. I called and said, I'm on my way. They called me back when I was almost there and said they took care of my vehicle grounding that morning and Nissan had come to pick up my car. Great! Well, the grounding was done as of the date they grounded the vehicle, not backdated to the date when I left the vehicle. So, I left the vehicle Oct 27 but Nissan Corp shows it returned at Jan 10. I am in Collections because they show me with 3 months of outstanding payments, about $850. Now I've been trying to call again, and do you think I've gotten a call back yet? If you've read this far, you already know the answer. My parents are looking for a new Pathfinder. They asked if I'd recommend coming here, because there is one at Man City Nissan that has everything they're looking for. How could I ever recommend this place after all the bull sh*t I've had to deal with, and still not done yet. I have a full time job, a house, dogs, horses, etc. I don't have the time or energy to baby these people into doing their jobs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    best dealer
    by marjorie baker from connecticut | December 22, 2018

    Mo waz very helpful walked through everything we needed to know.served in the army if you need a new car ho see Mo.go manchester city nissan.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by H. Elliott from Manchester, CT | August 31, 2018

    My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive. The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice! We got a great car at a great price and the people were great as well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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