Malloy Toyota

Malloy Toyota Reviews

Ratings and reviews of Malloy Toyota are from Cars.com

• (3.0 out of 5.0)

  State Inspection Ripoff

  by Tony from Winchester Va | February 08, 2020

  They fail your car inspections to sell unnecessary labor and parts. This has been done to me twice. Each time I went somewhere else and was told the car should not have failed. WHEN I questioned them they said the state makes the rules and they follow the rules.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Oil change and service on my 2010 SCION TC

  by Anne Skube from Front Royal,VA. | August 20, 2019

  The service attendant Mike was great and very attentive . He explained in details what needed to be done on my vehicle and why. I was able to use my coupon that I received in the mail and the wait wan't long at all. The facilities were more than accommodating for me as I was able to do my homework while I waited.

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Courtesy callback

  by JT from Town of Bath, WV | February 21, 2019

  I realize service departments get busy but after THREE different calls on THREE different days requesting a quote for major scheduled service with no reply is unacceptable. Hopefully, this organizations tech competency is not reflective of its inadequate customer service skills.

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Bad customer service

  by Jim from Winchester VA | August 26, 2018

  I called to find out if my 1996 Toyota Camry was a non interference or interference motor. My timing belt has 100,000 miles on it. I need to drive back and fourth to work for a little bit untill i can save the money to get a new one put on. If it is a non interference motor if the belt breaks I am OK if not the I could seriously damage my motor. The answer I got was "I don't know". I asked if they could find out the answer was "no". They don't care if my car dies or I loose my job! I wont be taking to them for any work to be done. If they don't care about the customer I could care less about them!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Looking for a new car.

  by TJ from Winchester VA | February 17, 2018

  I want to say thank you once again T.J. for helping us once again with a New Vehicle. We needed to get a new car for commuting and we wanted the 0% financing. We looked at the 2016 Honda Civic LX and the 2016 Toyota Corolla LE Sedan, the Toyota was much easier to get in and out of and to me a more comfortable ride. My husband was setting in traffic form D.C trying to get to Malloy, before they closed at 8:00, but T.J and Paul stayed and waited for us to get there so we could get the 0% that ended that night.. We got pr-approved on line so that was one thing we did not have to do when we got there. T.J had the car waiting for us when we pulled up. So all we had to do was get in the Corolla and take it for a test drive. Paul got the paperwork together, it was one of the easiest transactions ever. It was our first time working with Paul, but he is one of the Best finance managers I have ever worked with. I am a Realtor and I work with the public every day and I can tell you it was a joy to work with T.J and Paul. If you are thinking about buying I highly recommend you give T.J a call.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Allen Larue

  by Allen LaRue from Winchester, Virginia | February 17, 2018

  I dealt with a salesman named Jason Plummer, he made it a very easy process and got me a really good deal. I would definitely go back to him again

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  So happy with Malloy Toyota!

  by GenoaA from Winchester, VA | February 17, 2018

  I purchased a 2017 Toyota Corolla from Malloy in December, my salesman, T.J. Domer was simply the best! No pressure and so very helpful. I highly recommend T.J. and the staff at Malloy. We actually purchased 3 cars from them. Love my Corolla!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Car Buying Experience

  by Laura B. from Front Royal, VA | February 17, 2018

  TJ Domer was helpful, knowledgeable and worked with me on my trade, he got me the best deal! I would definitely buy with him again.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great car buying experience!!

  by Danielle Adams from Martinsburg, West Virginia | February 16, 2018

  Tj. Domer was so helpful on finding me the right care what an awesome salesman!! Great experience, great staff. Definitely Would go back and buy another vehicle in the future.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Excellent Transaction

  by Ronald Shane B. from Seattle, WA | December 03, 2017

  First of all, I worked with Daniel D. And he was excellent. I bought a car remotely from Washington State. The dealership was honest, played no games and treated me with respect. I fully recommended them for a sale, even and 80k sale from across the country. Mike N. in finance was also excellent.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 1 - 10 of 36 Reviews