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Magnussen's Toyota Palo Alto

690 San Antonio Rd Palo Alto, CA 94306

(4.8 out of 5) 203 Reviews
254892019112072034

For your Special Fleet Pricing & hassle-free buying experience, call us Today. We all here eager to provide you with enjoyable shopping experience and fun atmosphere!

Call (650) 319-8275
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-6:00 pm
SundayCLOSED

Magnussen's Toyota Palo Alto Inventory

Magnussen's Toyota Palo Alto Reviews

Ratings and reviews of Magnussen's Toyota Palo Alto are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Very bad experience with this dealer
    by Melisa from San Ramon | September 15, 2020

    I had awful experience with this dealership. The service is bad, they almost are bullying customers. The general manager is very rude. Please find any other dealers and don't buy any service or warranty products from this dealer. Nightmare!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best Customer Service
    by Patricia from Palo Alto | January 13, 2020

    Randall Ricalde is the best service representative at Magnussens Toyota of Palo Alto. I have been a customer since 1998 and all appointments are made with Randall. He is knowledgeable, courteous and helpful if I have concerns and/or questions.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly and efficient service!
    by ChrisR from Cupertino, CA | December 31, 2019

    Jared Weber was my service advisor, and he did an excellent job of explaining the services needed, managing the time involved, and wrapping things up quickly to get me back on my way. Thank you, Jared!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly and Hassle free
    by Toyota Camry from San Jose | December 23, 2019

    We purchased a 2017 Camry from this dealership. The whole process was hassle free. The staff especially Sebastian was friendly. He was patient while we took our time selecting the models and aided with test driving different cars. Thank you guys, for the wonderful experience !

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very happy with service from Octavio Rubio!
    by katherine from Palo Alto, CA | December 20, 2019

    I bought my car at Magnussen's in 2012, and continue to come back for servicing because of the professionalism of the staff. My most recent service was supervised by Octavio Rubio. He was efficient and friendly, explained what would be done to my car, and gave me an accurate time estimate. I'll definitely be back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    RAV 4
    by Miron Truong from San Jose. CA | December 12, 2019

    Dich Tran is very knowledgeable and provide the best service! Manager of the dealer is very nice and helpful! Eric is from the financial side also very helpful! Love this dealer! Recommended!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Looking for Pre-Certified used car
    by Coastal Guy from Half Moon Bay, CA. | December 02, 2019

    Jeffrey Barroga was the first person we met the first time. He sent me an email showing (4) 4Runners. Jeff was the reason I came back to look at what was available two weeks later. When someone else helped us, there seemed to be a cheaper price on the internet, and had to point that out to them. They showed some "add ons" on the original cost estimate, etching the vin number on frame, and extra blinking lights. Told them I didnt want that or need that.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    very shady dealing
    by Mike A from Redwood City | October 20, 2019

    They tried playing games with prices and they changing their mind. Ali the purchasing manager made me an offer for my car, but when it came to end of the deal they tried to low ball me and get the car for $2000 less, The GM Lisa told me the because the offer expired 2 hours ago lol

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Purchased new car
    by Andrew from San Jose, CA | September 19, 2019

    I recently purchased a 4Runner from Tran Nguyen and it was an amazing experience. I was looking at different trims and even Highlanders. He didn’t try pushing me to a specific trim aka up sell me. I wasn’t in a rush to buy and he was still super responsive and gave me as much attention as if I was going to buy a car that day. I would highly recommend working with Tran if you want the opposite experience of your “typical salesman”

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Review of Jared Weber's Service
    by Wayne Ott from Redwood City, California | September 10, 2019

    Jared Weber handled my recent car service so well that I wanted to express my appreciation for his excellent work. Mr. Weber is well-organized, attentive to my needs, helpful in suggesting what needs to be done to fix problems with my car, extremely polite and thorough, and a pleasure to do business with. I greatly respect this car dealer for having Jared Weber available to service my car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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