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Luxury Car Outlet

601 W. Roosevelt West Chicago, IL 60185

(4.5 out of 5) 42 Reviews
103387

The Luxury Car Outlet is your online destination for a great selection of pre-owned luxury vehicles at the most competitive prices in the nation. We compare our prices to the competition daily to ensure that we offer the best value to our customers.

Call (630) 748-8025
Hours of Operation
Monday10:00 am-5:00 pm
Tuesday10:00 am-5:00 pm
Wednesday10:00 am-5:00 pm
Thursday10:00 am-5:00 pm
Friday10:00 am-5:00 pm
Saturday10:00 am-5:00 pm
SundayCLOSED

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Luxury Car Outlet Inventory

Luxury Car Outlet Reviews

Ratings and reviews of Luxury Car Outlet are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    lost all my money.
    by Morgan from Wisconsin | November 04, 2020

    Terrible experience. I bought a range rover in july 2019. A week later the check engine light came on. They asked me to bring it back so they can fix it. They gave it back to me June 2020. And since then they check engine light comes on. Took it to Range Rover dealership and they told me that it needs a new engine. Because someone tried to fix it with a liwuid that destroyed the engine. I bought the car more than a year ago and only driven it a handful of times. Terrible terrible. Just money down the drain.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Disappointing
    by bw0101 from Hinsdale, IL | October 09, 2020

    I have never encountered a dealer so unmotivated to sell a car or budge even a dollar from the listed price. It was baffling. Brandon claimed he priced it right and that none of the comparable cars we brought up while trying to bargain had the same options. Well what do you know the VERY next day we went to another dealership and purchased practically the same car with the EXACT same options listed for over $5000 less. What a joke. And his car is still waiting to be sold over 2 months later... wonder why.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Customer Service at its Best!
    by ShaRhonda from Alexandria, Virginia | September 14, 2020

    I recently purchased a beautiful, red Porsche Cayenne from Luxury Car Outlet. Brandon and Paul were both great listeners, patient, knowledgeable, and willing to work with me on payments. Brandon made sure my SUV was shipped to me in a timely manner. Brandon and Paul took the time to follow up with me about the vehicle and was great about answering my questions. I love my SUV and enjoyed doing business with Luxury car Outlet. The overall customer service was awesome!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Needed a Benz Truck
    by Scott and Luana from Clarendon Hills, IL | January 20, 2019

    The Manager sold me the car. Very fair. Had the car checked out which was no problem. Mechanic said the paint never had a broken seal and smiled. Price negotiated fair. Tried a little upsy at the end but shaved back upon insistence so all good. Would buy again from Mr. Powe and the owner also, a car enthusiast making it in America. What's not to like?

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Really nice dealer that I have ever met. Thanks!
    by Jiahang Li from Rolla, MO | November 17, 2018

    I am really appreciated to write this review,I bought an 2013 Audi S7 from this dealer,Luxry Car Outle. My seller is Brandon,a really kind and patient man. I am a university student and this is my first car in the America, so many things I don’t know but Brandon helped me a lot. He helped me ordered small parts for this car to replace and he checked everything of this car then shipped to me just a one night. Audi sometimes have a little problems but whenever I call Brandon for help, he was so patient and nice to give me suggestions to figure everything out. This company is very reliable and their service really made me satisfied. I am so happy that I bought a car from them, and I am with pleasure to meet my seller, Brandon. And now, I enjoy driving this car to go to school, everything is so nice and I love this car so much! The experience of buying the car from this dealer was so great, I am a new student here so I don’t know how to express my thanks exactly, I think I made a right decision to buy the car from this dealer! Thanks for my seller,Brandon. And I really recommend this dealer, you can go to the dealer to see all the cars they have then choose your favorite!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bianca
    by Bianca from Naperville, IL | June 18, 2017

    They were horrible, i had an appointment to see a vehicle, they flooded me with reminders, and i drove 45 minutes to the appointment for them to tell me the car is away being inspected but they could show me another. I went with a check in hand ready to purchase, but i wouldnt spend a dime there ever..customer service sucks.

    Customer Service
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    LOVE MY BMW!!!
    by Scott from Palos hills il. | June 11, 2017

    If you ever thought you could NEVER own that dream car you've always watched other people drive.....think again. I've wanted a BMW for EVER! I went on line....sourced out the model and color I wanted along with carfax and wound up at a lot in Lombard. I'm glad I did. I got a BMW that I've owned a month now and absolutely LOVE. I checked into this car and it was a 1 owner with low miles at a very fair price. The car needed a couple little things that I pointed out to BRANDON the salesman who is absolutely awesome...and he promised to take care of the things so I bought the car based on his promise and he fixed the the issues as promised....he is a real stand up guy....Paul the finance guy is great as well....I came in with financing lined up already but I'm sure Paul could work miracles for you if need be....CALL BRANDON NOW AND TELL HIM SCOTT SENT YOU!!! LOL

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Checked out a lot of Dealers
    by Jim M from Pella, IA | December 19, 2016

    Just bought a 2013 BMW 3 Series from Luxury Auto Outlet. Being from a sparsely populated area, I cast a wide net looking for a dealer with a good selection of higher end automobiles. Luxury Auto Outlet impressed me by their selection and prices. I'd recommend them.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Highly recommended Fantastic Customer Service
    by Piers from Chicago IL | September 09, 2016

    I bought a 2000 911 here about a month ago. From the time I arrived I was made to feel valued. Brandon introduced himself and talked to me like a friend. When I asked about test driving the car, he handed me the keys and said take as much time as you need. When I asked about getting it inspected he said sure and that they would be happy to take it anywhere close for me. The next day when I stopped in and let him know the mechanic was a half hour away, he said that he didn't have anyone that could take i tat the time, but that I could take the car myself for the day to get it inspected. WOW! The inspection came back incredibly good for a 16 year old car. The mechanic said he would buy it if he was in the market. The wire transer from my bank was delayed until after the weekend and since I just moved here I didn't have a car. Instead of having to get a rental, Brandon gave me a loaner since I already made a deposit on the car. WOW! I not only found a great car and the deal was good too, I made a friend in Brandon. I will go here first for any car purchase in the future and would recommend you do too if you are in the market for a quality used luxury car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Car Buying Experience
    by MarshaunSuggs from Broa | June 29, 2016

    I recently bought a 2011 Mercedes C 300 sport. I love the car but more importantly I was extremely pleased with the car buying experience at Luxury Car Outlet. Sales Managers Brandon and Paul are extremely kind. Their car prices seem reasonable and they worked with me on the price a bit. I also felt they gave me a good deal on my trade-in. I didn't feel like they were trying to cheat me! They also threw in one free car detail. Brandon and Paul explained everything thoroughly regarding financing and the details about the car itself. I would definitely come back to this dealership in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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