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Lombard Toyota | Page 2

725 W Roosevelt Rd Lombard, IL 60148

(4.8 out of 5) 498 Reviews
1668

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Call (888) 255-5732
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 am
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-9:00 pm
Tuesday7:00 am-9:00 pm
Wednesday7:00 am-9:00 pm
Thursday7:00 am-9:00 pm
Friday7:00 am-9:00 pm
Saturday8:00 am-4:30 pm
SundayCLOSED

Lombard Toyota Inventory

Lombard Toyota Reviews

Ratings and reviews of Lombard Toyota are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    New Toyota highlander
    by Monique from Chicago il | March 05, 2019

    By far the best dealership in the area for shopping for a Toyota. I disagree with some of the reviews regarding pricing. They honored the pricing for the new Toyota Highlander we purchased last fall and their sales staff is knowledgeable, honest and very responsive to all questions. Even after we purchased the car I reached out with questions regarding how to set up the phone etc and received an immediate response and asssitance.

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Agree with Others, They Don't Honor Pricing
    by Cisco from Chicago, IL | January 01, 2019

    Worked with Mike Chamout from Sales and he initially provided me with formal pricing through email on a Corolla XSE that we agreed to. I was scheduled to come in the following day to purchase the vehicle but it had been sold. Lombard Toyota had the exact model car/trim/options, but different color. I really liked the initial color, but was willing to get a different color from the inventory on their lot. They would not sell me the same vehicle for the same price in a different color on their lot. Instead, they would only honor the prior price if I waited for them to find the same color with the same specs from another "sister" dealer another 2 to 3 business days. Additionally , the vehicle would have to be driven from the other dealership to Lombard Toyota. The price was increased by $2K for a CAR ON THEIR LOT. How does this make sense? Lost a sale today because they wouldn't honor pricing on a car they had on their lot. They are not honest and don't keep their word.

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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    STAY AWAY !!! They Lie. False Price and VERY RUDE
    by Jai Shah from Bartlett, IL | November 24, 2018

    We were quoted an internet price via email for 2018 highlander for 35K. I called to verify the price and they agreed that it is 35K + tax, title, and doc fee. We go the dealer the same day. The sales consultant came back with the break down of numbers and we saw they ADDED OPTIONAL Platinum Care Package and Car Guard package. I said I don't want it. Then the manager comes rushing out and says no we cannot take that out. I was like they are optional so why do I have to add. he is like this is the deal, take or leave it. I said no I don't want them. So he said then we don't have no deal and walked away. EXTREMELY RUDE. WASTED TIME and DISHONEST. DO NOT GO HERE.

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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    False advertising!
    by Wallace Grigsby from WESTCHESTER | October 20, 2018

    Certified 2016 Camry SC listed online 417 k drove 30 minutes to dealership to find out they charge an additional 2500 for the certification. Spoke to the sales manager and he said this is how it's done in the industry. If that's not false advertising I'm not sure what is.

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    They dont honor their internet price quotes
    by Curt from Palatine, IL | June 25, 2018

    I was quoted a Lombard Toyota price via email last Thursday. I went in the next day planning on purchasing the 4Runner and come to find out the price was over $52k NOT the $40,600 as stated in the email with the correct car listing attached to the email. Worst car buying experience I have had. Only thing the sales representative would do was offer different financing options to get to my desired monthly payment amount INSTEAD of honoring the price I was quoted in WRITING.

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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    excellent personalized service
    by Ken from lombard, il | June 22, 2018

    Everyone knows what they are doing and does a great job. Things were done to my expectations. Wait time was less than was told up front. Very pleased.

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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Honest Quality Service
    by Linda from Lombard, IL | June 22, 2018

    Quick, professional service. No pressure and honest feedback on what is needed and what can wait for repairs. Always taken care of.

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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Very helpful
    by Lori from Lombard, Illinois | June 20, 2018

    Sassan did everything he could to get us into the car we were looking for. Very knowledgeable. Seemless transition. Would recommend friends.

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent job
    by Diode from Lombard, Il | June 19, 2018

    Staff do their job right away. No need to wait for a long time. I’ve been in this location for more than three years and I never had any issues about them.

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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service on a busy day
    by Thomas from Lombard IL | June 01, 2018

    Our Salesman - Al - was sure to keep us informed, even with how many prospects he was dealing with. We came away with a great car at a great price.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 498 Reviews