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Lombard Ford Inc

385 New Hartford Rd Barkhamsted, CT 06063

(4.7 out of 5) 84 Reviews
155824202072784234

A small town dealer with home town values. Check us out at http://www.lombardfordreviews.com/

Call (860) 909-4284
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:00 pm
Tuesday7:30 am-5:00 pm
Wednesday7:30 am-5:00 pm
Thursday7:30 am-5:00 pm
Friday7:30 am-5:00 pm
Saturday8:00 am-12:00 pm
SundayCLOSED

Lombard Ford Inc Inventory

Lombard Ford Inc Reviews

Ratings and reviews of Lombard Ford Inc are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    F150 Supercab
    by Joseph Kelaita from BRISTOL | November 24, 2020

    Lombard Ford - the Ford Dealership where every future Ford Auto Salesman should apprentice for six months before moving to their assigned Dealership. Up front, honest, everything presented and no "additional" surprises. From Sales to the Finance professional a five star rating.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The absolute best experience !!!!
    by CEB from Toms River NJ | February 23, 2019

    I've purchased a lot of cars over the years. I ended up Going to Lombard Ford after seeing an unbelievable price for a Mustang convertible. I had my doubts about the price. The price was correct with absolutely no hassle or BS. Dan the sales rep was great. I can't say enough about Mike the finance manager he's a great guy. I spoke with Mr. Lombard for quite awhile about cars of the past and the automotive hobby in general. They made us feel very good about everything. Just a straight up good deal with no pushy sales tactics. I drove 3 hours one way from the Jersey shore and I can honestly say I will drive back for my next car. We can't thank Lombard Ford and there staff enough for making the car purchase relaxing and easy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mustang
    by Jane from St. Albans VT. | April 22, 2018

    Yes I was treated very good, they were not High presser. The woman who did the call backs was doing a great job. The show room is nice.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best service you can find
    by GodEmperorTrump from Winsted, CT | November 17, 2017

    I went in for a truck last year and received the best service. I went in again and bought another vehicle. They give you the best option for you with decades of experience to back up their reasoning. You will not get better service than you get at Lombard Ford.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Five Stars For Emma Allen
    by Jess Phillips from Albany, Texas | May 01, 2017

    To: The President of Lombard Ford As the a former SBA Texas Businessman of the year, I know a winner when I deal with one. Emma Allen is a winner. It was a pleasure to meet her through the telephone and be so thoughtfully taken care of. Today it is rare to deal with a person as courteous and capable representing a business as Emma. Five Stars to you and Emma ! Best Wishes, Jess Phillips

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Mustang King
    by Mustang fan from Wilton, CT | April 21, 2017

    Very attentive. Most importantly, the most comprehensive Mustang V6 and V8 inventory. Very knowledgeable.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Poor service advisor
    by Focus se from Terryville, ct | March 10, 2017

    Made an appointment for the works oil change also told Betsy the sync system stopped recognizing the phone text option and that the transmission was shifting oddly an the car lacked take off power sometimes Appointment was made for 3:30 pm Works oil change was completed Then Betsy stated they didn't have enough time to atempt to fix the Sync system As a service advisor she should of thought before hand how much time was needed When I asked about the transmission shifting and lack of power Betsy said you never told me about that problem when I insisted and pressed her that I did tell her about it she then stated oh now l remember and further stated I don't walk on water you know. she tried to belittle me with the statement and tried to infer i was annoying her by questioning her she continued to not take ownership that it was her fault she was at fault all she kept talking about was being pregnant

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Betsy in service is rude
    by Bryan from Terryville ct | March 10, 2017

    Made an appointment for the works oil change also told Betsy the sync system stopped recognizing the phone text option and that the transmission was shifting oddly an the car lacked take off power sometimes Appointment was made for 3:30 pm Works oil change was completed Then Betsy stated they didn't have enough time to atempt to fix the Sync system As a service advisor she should of thought before hand how much time was needed When I asked about the transmission shifting and lack of power Betsy said you never told me about that problem when I insisted and pressed her that I did tell her about it she then stated oh now l remember and further stated I don't walk on water you know. she tried to belittle me with the statement and tried to infer i was annoying her by questioning her she continued to not take ownership it was her fault she was at fault all she kept talking about was being pregnant

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Ford Taurus from Massachusetts | February 25, 2017

    I was in the market for a used vehicle and had been shopping around. I did my homework and was in no rush to purchase just yet. I somehow found Lombard on the internet through cargurus and I'm glad I did. They were very honest, respected my patience and privacy, and they were very accommodating to my needs. I let them know that I was in no rush and also that I was willing to travel a good distance for a great deal. I live over a hour and in another state. They made it all happen and within 17 hours from test driving the car, I was driving home with it. Very nice work staff and I can't say I've ever had a better experience. I'd recommend them to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience since a long time ago...
    by Bruce from Simsbury, Ct | September 13, 2016

    Having looked all over the internet for a used certified Ford Edge, I found the one with color choice and options here at Lombard Ford. First time in a long while the car buying experience was pleasurable. No hard sell high pressure salesman or managers. Definitely take the time to visit Lombard.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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