Auto.com

Lititz Motorcar

749 S Broad St Lititz, PA 17543

(3.4 out of 5) 20 Reviews
2373923

Lititz Motorcar is located in Lititz, Pa voted the coolest small town in America! We have several makes and models from sporty to practical. Our /QUICK TURNOVER PRICING/ makes it a very easy, stress-free sales process--Don't hesitate to make that decision; if you do its usually too late! Our average unit sells within 2 weeks of advertising!

Call (717) 842-4632
Hours of Operation
Monday10:00 am-8:00 pm
Tuesday10:00 am-8:00 pm
Wednesday10:00 am-8:00 pm
Thursday10:00 am-8:00 pm
Friday10:00 am-5:00 pm
Saturday10:00 am-4:00 pm
SundayCLOSED
MondayCLOSED
TuesdayCLOSED
WednesdayCLOSED
ThursdayCLOSED
FridayCLOSED
SaturdayCLOSED
SundayCLOSED

Lititz Motorcar Inventory

Lititz Motorcar Reviews

Ratings and reviews of Lititz Motorcar are from Cars.com

Overall
3.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Doesn't answer emails
    by Bob from NYC,NY | October 19, 2020

    Sent them some emails through this website to get more information and they never responded. Not going to drive 2-3 hours to a place that won't even respond.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Experience with my used car...
    by Benjamin from Elizabethtown, PA | August 20, 2020

    The salesmen at Lititz Motorcar are very kind, professional, and easy going people. The facade they present is very good. However, I purchase a Honda Civic 2004 from them in July and ever since then I have been running into multiple problems with my car. Prior to purchasing the car, I asked the dealers if there were any problems with the car that I needed to be aware of so that I could take care of it. I asked multiple times if the car was alright and each time they reassured me that there was nothing wrong. After one week, the battery in the car died. I was able to get it jumped and bring it in to a nearby Pepboys. After further checking out the situation with the car, I was told that my Oil Pan gasket was leaking oil and that it needed to be replaced. The car also needed a serious alignment. The replacement of the battery, the alignment, and the oil pan gasket came to a total cost of $850. Within the same week, my SRS light on my dashboard came on. After a week or two, I was able to bring it in to a Honda Dealership (who are only able to diagnose and repair SRS issues). The SRS issue will be fixed for free. HOWEVER, a deep, complete, diagnosis was done and now my car has an additional $2000 of repairs that need to be done (timing belt replacement, filter replacements, several flushes, and bushings replacements). This is my first car and now having to handle all of these repair costs after asking if there were any problems with the car prior to buying it really makes me fearful with any car purchases in the future. In addition, when asking questions about the car, I brought up the possibility of the car getting detailing and I was told that the car had been detailed. The interior of the car smelt strongly of mustard and covered in dirt. I even found dried baby food in the passenger back pocket! Stains everywhere in the cloth and rugs and the dashboard was grimy. I understand that Lititz Motorcar has handle a lot with it's constant turn over of cars and the staff is more family-based than company-based with the number of people employed. I do wish that quality was the primary goal instead of quantity.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Extremely frustrating
    by Lotta from Birchrunville, PA | October 11, 2019

    Found a truck we wanted to see, called ahead to make sure it was still available. Met up with my husband and was almost at the dealer when we got a call stating the truck was taken out to get inspected. Total waste of our time and frustrating to no end that vehicles are put on websites prior to actually being available. Moving on to another dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    DO NOT PURCHASE A VEHICLE HERE
    by Rebecca Smith from Nottingham, PA | August 30, 2019

    Two days after purchasing a GMC Acadia here the check engine like came on. Took it back and they hooked the car to the computer and cleared the light and told us to come back if it came back. Light came back on the next day. Took it back to have them look at the car to determine the problem. After the vehicle being there for 2 days and multiple calls to them to find out what was wrong and to get an estimate they called back to tell me they “ fixed” the problem the cheaper way so they could avoid the cost of replacing a timing chain. They then charged us when they were never told to fix it in the first place but only look and give an estimate. Two days later the check engine light came back on reading the same “ timing chain” code. We then tried for a month to get ahold of Lititz Motorcar for a month to get an estimate to replace the timing chain. Phone calls were never returned. After speaking with out mechanic he Informed us that this is a common problem in the 2010 Acadia and that it is common for the motor to go shortly after the timing chain. We drove to Lititz motor care to have something done since they sold us a car they knew had problems and they did nothing and would charge us between 1500-3000 to fix the problem ( we will not be having the car fixed from these scammers) The mechanic at Lititz never seemed to be available to talk when we had a question and the sales manager was only relaying conversations. This check engine like was on before we purchased the car and the cleared it so we would not know the car had problems until we had the car for a couple days. They then delayed responses so that it would be past the 30 warranty. This place is a rip off and sold us a LEMON. I HIGHLY RECOMMENDED NEVER PURCHASING A VEHICLE FROM HERE!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Sales Person Named Justin
    by Christopher Coleman from Upper Marlboro | August 04, 2019

    Bought a Chrysler 300 today and was helped by a salesman named Justin it was worth the trip and he was extremely helpful in the whole process.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    I would rethink your responses.
    by A concerned consumer from Elizabethtown | June 22, 2019

    I was really interested in 3 of your cars listed and was coming in today to test drive. However, I sadly made the decision to go another direction. As a very motivated consumer I would suggest that you rethink the very unprofessional responses to some of the reviews on this website. The reviews themselves were not terribly concerning. But, the inappropriate responses, from your dealership, drove my reaction to eliminated your business as an option. - Just an observation from a buyer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome place bought 2010 Expedition
    by Wayne from Richland pa | January 28, 2019

    Bought an expedition year ago high miles but unbelievable deal best negotiation ever put the salesman on his toes I would highly recommend he even stayed late to finish everything

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Positive experience
    by Kathy from Lititz PA | November 25, 2018

    We had an excellent experience here. We couldn’t be happier. Both men who helped us were so very helpful and we felt no pressure at all... they listened to us and filled our need perfectly

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Not happy
    by dc from Harrisburg, PA | October 12, 2018

    They sold me a car with to small of tires on it to pass state inspection. I requested that they replace the tires with the proper sized tires the day after I bought it. They refused to replace the tires without me paying for them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dad of 19 year old daughter
    by William Reed from Pottsville, pa | August 01, 2018

    Purchased a car for college daughter great communication, honest dealer, very pleased with over all dealings with dealership . Thank you very much for resent purchase

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    12
    Displaying 1 - 10 of 20 Reviews