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Lithia Chrysler Jeep Dodge RAM of Eugene | Page 17

2121 Martin Luther King Jr Blvd Eugene, OR 97401

(4.6 out of 5) 169 Reviews
1576412019513112743

Home to Promo pricing, Lithia Chrysler, Jeep, Dodge of Eugene is Southern Oregon's largest volume retailer of new Chrysler, Jeep, Dodge, and Ram vehicles. The prices shown above may vary from region to region as new vehicle incentives may depend on buyer's residence

Call (541) 207-0864
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
Sunday10:00 am-6:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Lithia Chrysler Jeep Dodge RAM of Eugene Inventory

Lithia Chrysler Jeep Dodge RAM of Eugene Reviews

Ratings and reviews of Lithia Chrysler Jeep Dodge RAM of Eugene are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Lost leaders
    by Frustrated shopper from Oregon Coast, OR | March 11, 2014

    Nothing advertised was actually available! Company offered other vehicles not related to the vehicle I requested info on. Then after I asked them to stop contacting me, they continued to send spam!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Lame Experience
    by Just wanted a Dodge Charger! from Springfield, Oregon | February 02, 2014

    I looked online for DODGE dealerships and found one nearby. Went to test drive them; poor salesmanship (Tyler). We left without a new car but he did give us brochures on Chargers/Challengers. We weren't thanked for our visit. Salesman said he was sick. He shouldn't have been in a car with my children and I if he was sick and not in a good mood. We could only drive the car around Autzen Stadium; which is about a 2mile trip. I want a salesman who shares information about a car, appreciates my business, and is happy to sell cars. I sent an email to Mr. Bennett explaining my displeasure with his dealership a month ago and have not received a response. So we are going to another city (Corvallis) to purchase my new car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    They never got back to me
    by RB from Cottage Grove, OR | November 15, 2013

    I asked them if it had Air and no one ever answered

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Lousy customer service
    by antilithia from Springfield, OR | August 23, 2013

    Wow! These people make so much money that they don't need to sell you a car! I test drove a new Jeep Wrangler Unlimited. A month later never had a call back from the saleman. I went back to look at Jeeps again. Nobody even came out to assist me. I then went on their local website to request information on a Jeep that they had in the lot. NO responce. I then went into their location,...again,...and they informed me that the Jeep I was interested in sold yesterday. ( But still was on the showroom floor). I told them the hassle of trying to get service. They told me they could get me the same exact Jeep for the same amount. I was excited. Then the games began. The price shot up $400. Then the trade in value on my car went down went down. Then after a week, the price went up $1000. Really? Just lie to my face with what you think I want to hear, then every passing day jerk the price up. If you want a Jeep, drive the extra miles to go to another dealer instead of giving this company money they obviously don't need.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    super deal
    by Lizbeth from Eugene OR | June 02, 2013

    I told Kyle what I wanted and I got it. Super easy and fast . I think this was the best car buying experience ever. My friends agree I got a good deal. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    No response from Rob Bennett
    by Examples: "JanetDC", "sportsfan" from Napa, CA | January 18, 2013

    I left a positive review about the buying process in August as I was pleased with the way the sale was handled. We have purchased vehicles on line before with excellent success. Our daughter brought the Jeep home at Christmas and I was concerned about the condition of the vehicle especially as the CarFax showed there had been a safety inspection. I emailed Rob Bennett but have not received any response.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do not answer questions.
    by hadmatter from Corvallis, OR | August 19, 2012

    I emailed questions about a listed car. Lithia sent an acknowledgment of my email promising answers later. Seventeen days later, still no answers.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good Service
    by None1 from Napa, CA | August 04, 2012

    I purchased and financed a used Jeep Liberty through this dealership for my daughter at Oregon State. Both the sales manager and the finance manager were very helpful and great to work with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Eat my words
    by Richard from Roseburg | June 11, 2012

    So far I have had no problems with this dealership. They got me the rig I wanted and it was easy. There was a time I wouldn't go in the dealership but I took a chance and it payed off.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 161 - 169 of 169 Reviews