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Lithia Chrysler Jeep Dodge RAM of Eugene

2121 Martin Luther King Jr Blvd Eugene, OR 97401

(4.6 out of 5) 169 Reviews
1576412019513112743

Lithia Chrysler Jeep Dodge is Lane County's #1 used car dealer where we proudly sell Chrysler Certified, Lithia Certified pre-owned and Value Autos throughout the region. We provide Auto Check Vehicle History Reports on all used vehicles so you can buy with confidence. We're located blocks from Autzen Stadium on Martin Luther King Jr. Boulevard. Lithia has been doing business in Oregon since 1946.

Call (541) 636-9957
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
Sunday10:00 am-6:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Lithia Chrysler Jeep Dodge RAM of Eugene Inventory

Lithia Chrysler Jeep Dodge RAM of Eugene Reviews

Ratings and reviews of Lithia Chrysler Jeep Dodge RAM of Eugene are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent Service Department
    by Misty Q. from Eugene, OR | June 09, 2020

    Seth at Lithia Service dept, was extremely helpful in getting my daughter's car in quickly and ready for travel. This included checking and changing her brakes, a transmission flush, oil change. He was in communication with her through out the day and the car was ready the same day and the quality of the work was top notch. I was extremely pleased in the professionalism and courtesy that Seth gave to my young daughter. It feels so good to be able to send her in for repairs on her older car, knowing that she will be treated with the same courtesy as they would to me. We will continue to use Lithia for our needs!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Patient and kind!
    by Amanda from Oregon Coast | May 25, 2020

    The sales associate that I worked with was wonderful! Brian Fisher. I contacted him in the morning before I left my home on the coast, to ensure that the truck I was interested in was still available. He was able to answer many questions over the phone, and when I arrived he was fully committed to giving me the best experience that I could have with such a big decision. He was very patient and friendly, and I never felt like I was being pushed to make a decision. He spent several hours walking me through the process, making sure that I was comfortable with all of my options and decisions. I will highly recommend him to everyone looking to buy!!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best car buying experience to date!
    by Kevin from Clackamas, Or | May 02, 2020

    No high pressure tactics or hard sell. All the employees were great, answered all our questions. Absolutely use again and recommend to anyone in the market for a vehicle.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Pretty bad service department communication
    by Dsfenton from Eugene, OR | February 21, 2020

    Went in for a map data base update. Was charged $190.00 for an update on the Uconnect radio. I had just gotten an over-the-air update the month before. So I assumed the radio was up to date. After they "updated" the radio I was then told that that didn't update the map database and that would be another $150.00 for the maps plus $100.00 labor to perform the installation. I've been on the phone with Uconnect and the map people and have gotten absolutely no satisfaction. Uconnect initially told me I shouldn't have been charged for the radio update and to submit paperwork to them for a refund which I did and which subsequently was denied. So far I'm out almost $200.00 and still don't have an up to date map data base and my system is no different than before. The Uconnect system in these trucks/cars is nothing but a pain to have to deal with as convenient as they are. Next time I purchase a vehicle I think I'll look at Ford trucks and the system they have. I could also tell you about the time I went to Lithia for a factory recall repair. I waited months for the parts to become available and finally was able to take the truck in for the recall repair. Several hours later I was informed that part of the recall had been completed but I would have to return again as they didn't have all the parts necessary to complete the recall service. xxx? I'm not happy with Lithia one bit at this point.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jeep Service
    by Gary R Tipton from Eugene | February 03, 2020

    Mike Espinoza did an amazing job of taking car of my Jeep and my wait at the dealer for service, he always does a great job every time i visit. he answered all me questions and put my mind to ease.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thank you!
    by Mia from Eugene Oregon | January 29, 2020

    Thank you to Dane and Brian for making this experience quick,easy, and hassle free!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Lithia Does it Again
    by Jeffery from Cottage Grove | January 28, 2020

    Wonderful People...Justin listened and Ryan worked the Numbers...They went the Extra Mile...Drove home in the Truck I wanted and needed for my Task...Every Person I had contact with...were highly Professional and Respectful of my Time...Thanks Lithia Dodge of Eugene...

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Review
    by Brian Harris from Eugene | January 25, 2020

    Sean did a wonderful job the entire staff was friendly and not pushy it made buying a vehicle an absolutely pleasant experience

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    customer
    by Valerie Woods from Springfield | January 25, 2020

    Our Jeep needed repair due to a rather unusual circumstance. They were very polite, Jeep was repaired in a day for a reasonable price.We were also showed pictures that verified the cause of the malfunction.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    service
    by Geoff McCammon from springfield or, | January 19, 2020

    the service dept has always been helpful and professional. Joel Hazen has always been #1 in my book

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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