Lindsay Acura

Lindsay Acura Reviews

Ratings and reviews of Lindsay Acura are from Cars.com

• (5.0 out of 5.0)

  Great Service

  by Gayani Wedippuli from INDIANAPOLIS | September 06, 2020

  Very friendly staff and amazing service! I drove from Indianapolis to purchase my 2020 ILX premium package. I had been dealing with few bad dealerships around and Lindsay Acura made my purchase super easy, start to finish. From the beginning I knew what car I wanted and the color, so I was communicating with Jason and he made it super easy by doing everything over the phone. Jason did all the paperwork before I get to Columbus and his team made the process of buying a car so convenient. He responded to text messages quickly and answered all my questions and concerns. I am very pleased with my purchase and the service that was provided. I would recommend anyone to see Jason and Lindsay Acura.

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Will not shop here again

  by Kristen from Marion | May 23, 2020

  Bought a certified tlx and my mistake for not looking very closely and wiping rain off the car to see tons of paint chips all over the hood and sides of car and not getting anywhere with management besides offering a paint pen that obviously is a temporary fix since i had a body shop tell me the day after buying it needs that it needs re painted! Will not go here again or refer anyone

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Experience

  by Chuck from Akron, Ohio | March 14, 2020

  Purchased Acura RDX, had an understanding of price BEFORE I drove almost 3 HOURS to see the vehicle. Deal finalized quickly and drove away with my new car in just over an hour of time and paperwork. GREAT EXPERIENCE....BEST PRICING

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Time wasters

  by Bought a Bolt from Erie PA | March 01, 2020

  Don’t waste your time if shopping from out of state. Low ball trade in offers and endless text messages with salespeople. I wanted to drive 3 hours to see and test drive a car, their “quote” on my trade was 3-4K lower than an average trade.

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great experience

  by Naveen from Columbus | February 24, 2020

  "Never before" the kind of experience I had with this dealership. Great customer service. Thad Beaver was very thorough with explaining all the features of the MDX we checked out. He answered each and every question we had and made us comfortable through the whole process. The manager wasn't any less. Don't remember his name. Unfortunately MDX wasn’t the right vehicle we wanted but would happily come back to this dealership if we ever needed an Acura.

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  Shopped for a new car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Cannot Cancel Appoinment

  by lindsayacuraisincompetent from columbus, oh | December 04, 2019

  They can't even cancel an appointment that they automatically sign you up for without asking. I think that says all that anyone needs to know about their incompetence.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Angery single mother

  by Antionette Chapman from Powell | November 16, 2019

  I was purchasing my 1st car at 30 yrs for my self. Its been 5 months ive have incurred several mechanic bills since i left the shop. I now have an issue with the axel which is a 2800 fix money i dont have but they want their car note paid. The financing is horrible Gary and Caroline refuse to return my emails. Now its winter in im afraid the vechicle i purchased 5 months ago is about to fall apart and ill still be responsible for the payment idk what to do... I'm exhausted in have zero funds to fix my truck this time

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  M.e.ptrucking

  by M.e.p from Columbus ohio. | November 14, 2019

  Tim and caroline buried me so far upside down in the purchase could not even refinance for better rate lied to about financing and credit !!! Lies ,lies just care about making sale and getting you out the door horrible buying experience...

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Weird place. Strange people

  by TomB from Crestwood, KY | November 07, 2019

  I offered $27,900 cash for a Corvette listed for $28,900 contingent upon there being no rust on undercarriage. And the salesman refused to take pictures. Then they lowered price to $28,500. It must have rust. Goodbye.

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Returning my leased MDZ.

  by Khaled Amr from Columbus, OH | October 24, 2019

  Something wrong with this dealership, Lindsay Acura. Red Flag. Be careful. unprofessional sales men and non caring finance department. I returned beck my 2017 MDX after the lease was matured. Jason Fox signed the papers and put it in his drawer and after a month the Finance department are calling me to tell me I am behind in payment. Called the Finance department, left them a voice mail. Called Manager, left voice mail and still getting calls cause I am behind in payment and the car is in their store !!!!! Be careful. Red flags.

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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