Auto.com

Lexus of Arlington

1510 W Dundee Rd Palatine, IL 60074

(4.3 out of 5) 103 Reviews
0c1fcd0860d56d60bc27db8b38ba00b4

Call (847) 752-5844
Hours of Operation
Monday8:00 am-9:00 pm
Tuesday8:00 am-9:00 pm
Wednesday8:00 am-9:00 pm
Thursday8:00 am-9:00 pm
Friday8:00 am-9:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-9:00 pm
Tuesday7:00 am-9:00 pm
Wednesday7:00 am-9:00 pm
Thursday7:00 am-9:00 pm
Friday7:00 am-9:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Lexus of Arlington Inventory

Lexus of Arlington Reviews

Ratings and reviews of Lexus of Arlington are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent service all around
    by IanM from Mesquite, Texas | November 07, 2020

    Finding the car is usually the easy part. Making the deal is the hardest. Oddly this was the opposite and while the deal took a day or two, it was probably the kindest and most professional negotiations I've had with a dealer for any car. We had our sights on a fantastic low miles GS Lexus and were able to pick it up today. Adriana C is definitely someone to thank because she's about as good as it gets with service and sales. I have to say I highly recommend her should you visit this Lexus or want to purchase a car from it. One caveat is if you wire the money, their account setup just causes delays with confirmation of receipt, especially if the office manager is out for the day. To get past this, bring your bank statement showing the debit or wait until they confirm it on their end before you go to the dealership, or you'll spend a few hours waiting in their plush waiting area. That being said, they were true to their word and the car is as expected, no less, along with a great experience of professionalism and personalization from Adriana C. Thanks again!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great service by Marcin and Tom in service
    by Jerry G from Chicago | September 20, 2020

    Five stars for this awesome dealership.Kudos to Tom Prondzinski And Marcin Ajdukiewicz.I found some minor issues with my tires and one phone call to care everything they give me a nice loaner for a couple days and my car was fixed beyond my satisfaction. To some people posting reviews for this dealership why don’t you talk to those guys first because they are really willing to help you like they did in my case.I will definitely send customers your way

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer beware
    by CH from Cary IL | September 01, 2020

    At first it was great... A little rushed but thought we got a good deal...now If i could give less then 1I would. Don't buy a used car here unless you like being taken advantage of. After 30 days you will regret it. No way they didn't know what was wrong. Worst experience ever.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Car Buying Experience Ever!
    by daveperdue from Round Lake, IL | February 11, 2020

    The absolute best zero pressure car buying experience I have ever had. Adriana Cerlat and Mark Rahn made the car buying experience smooth and easy, they did everything to make the vehicle fit my budget exactly! These guys have been great!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Ok experience but expecting better
    by Will Z from Arlington Heights IL | December 30, 2019

    We' ve been shopping for the rx350 model the salesman was ok but the manager let us feel a bit uncomfortable, he just turned away when I showed him a similar listing with lower price from another deal, I understand their sales game but it is just not an overall pleasant experience

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Dobra Polska Obsluga!
    by P. Milanowski from Lindenhurst IL | November 28, 2019

    Kupilismy nowego 2020 ES-F Sport !!! Naszym sprzedawca byl Marcin Wierzba ktory wszystko spokojnie i wyraznie wytlumaczyl bez presji czy niepotrzebnego wcisksnia na sile. Po sprawdzeniu rynku okazalo sie ze maja najnizsza cene! Marcin byl bardzo mily i profesionalny , polecam wszystkim Polakom !!! Piotr Milanowski.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I bought a 2017 used RX 350 two month ago.
    by Munkhtamga from Buffalo Grove | November 04, 2019

    I bought a 2017 used RX 350 about 2 month ago from your dealer at Arlington. Next year I am going to change it by Lexus 570 for trending. If you have any good price used of LX 570, let me know. Thanks

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Richard Zima from Bartlett IL | October 11, 2019

    We purchased a used car from this dealership about a year ago and we’re very happy with it. We Dealed with salesman Marcin Wierzba and we we very happy with his service in purchasing the vehicle and getting it ready for us in the delivery process. We highly recommend this dealership. Great people to work with and great service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best car buying experience!
    by David Karnoscak from Fox River Grove, IL | October 06, 2019

    My wife and I were blown away by the professionalism of everyone we met during our car buying experience. We personally worked with Dan Khoshaba as a sales rep as well as Kamil Wojcik as our finance guy. Not only did Dan go out of his way to allow us to buy an amazing car, but made sure we walked out of Lexus of Arlington as satisfied customers. Honestly, both of these guys went out of their way to help us get the best deal possible on our “new to us” 2018 Prius. I would strongly encourage anyone to stop on and ask for either of these two gentlemen. They made the car buying experience painless. Way to go Lexus of Arlington!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dealer Review's
    by GrantG from Chicago Il | August 14, 2019

    This dealership does a great job with sales and service and I would not hesitate to recommend them to anyone. Beautiful building and great staff!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234...11
    Displaying 1 - 10 of 103 Reviews