Le Mieux & Son Toyota | Page 2

Le Mieux & Son Toyota Reviews

Ratings and reviews of Le Mieux & Son Toyota are from Cars.com

• (1.0 out of 5.0)

  2019 Rav4 Hybrid Limited

  by Buyer from Wi | July 20, 2019

  Tried to get an appointment for a test drive 4 different times. Never did here from them, guess they don't need the business. Will go some where else.

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Very poor service

  by Molly from Green Bay, WI | April 03, 2019

  In the past we have always gotten our Camry serviced here. I brought my car here a couple of days ago because it kept stalling and had other issues. Car showed low oil. I just had an oil change last month! The added some oil. I left the car lot and car was doing the exact same things! A friend of ours brought his diagnostic device over, plugged it in, and found the issue within 30 minutes. I called Toyota to see if they had the part and asked if they could do anything on the cost of the part since the issue was not resolved, and the man I spoke with was extremely confrontational and rude! He did nothing and told me there’s a reason they’ve been in business 50 years. I will never buy a vehicle nor get my vehicle serviced here again.

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Misrepresentation of car

  by Carey Federer from Sheboygan | February 09, 2019

  Drove 60 miles to test drive what was shown on their listing as a Prius V Level 5 package. It turned out to be a level 3. Big big difference. Their response was "Gee, sorry about that.". That was their whole response If they are this non attentive about there listings, what else are they screwing up? What possible reason would I have to ever come back here?

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Rude salespeople

  by Rob C from Green Bay, WI | October 03, 2018

  I have visited this lot 7-8 times in the past, but only TWICE have been greeted by a salesperson. (Apparently nobody is very anxious for an "up".) Both times, I've gotten the "if you're not buying TODAY, we want nothing to do with you" treatment. My purpose for checking the lot was to look at vehicles and narrow down possibilities for a near-future purchase. The salespeople seem uninterested in even opening vehicles if you won't buy one immediately. I have visited MANY dealerships recently, and there is a VAST difference in the customer service I have received from them. Impressions go a LONG way in determining where to buy a vehicle. I like Toyota's reliability, but will NOT be buying from LeMieux.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  flatly refuse to honor warranty

  by Paul Winter from Green Bay WI | August 23, 2018

  Bought a new Sienna, the carpet under the accelerator is loose and comes out from under the console, took it in for 5,000 mile service and asked them to fix the carpet that is baggy and the service manager says our 3 year bumper to bumper warranty would only cover it if we had IMMEDIATELY told them of the problem instead of waiting for the 5000 mile service to do one trip to the dealer instead of two. That's not how the warranty works, I explained it and was met with disrespect. He also says its the driver's fault for using the accelerator wrong (false, totally made up claim by him, a bizarre argument) and he pointed to a shadow on the plastic console and declared it was evidence of driver abuse, but it as pristine and when I pointed out it was a shadow he abandoned his argument on the spot and searched out a few tiny tiny pin points on the plastic far from where the foot goes and called that evidence of driver abuse and said no warranty coverage its the driver's fault the carpet is ill-fitting and baggy and comes loose from the console, and it would be different and it would be fixed under warranty if we had brought the car in immediately instead of at the 5,000 mile service (that's not how the warranty works). They tucked the carpet back for free (but they said no warranty? Which is it) but it was bad work because they left it baggy and ill fitting and advised it will come loose from under the console again. The service manager is a devious and disrespectful, he is obviously not wiling to undergo the hassle of getting the carpet right, and he blames the customer for making the carpet baggy and ill-fitting on a new car. Zero stars, that service manager is in the wrong profession, shame on LeMiex for walking away from an obvious warranty coverage issue, shame on the service manager for being so unprofessional and dishonest.

  Customer Service
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  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  2018 Toyota Sienna Service Fail

  by Mary Winter from Green Bay, WI | August 22, 2018

  Carpet on driver's side started coming unattached from floor and the service people say it is the way I am driving! I noticed it was coming loose about 2,000 miles in, but waited until the 5,000 service to have it addressed just to be insulted by the service people saying that it's not a defect with the vehicle. They never did detail the van when we bought it, just handed it over, and as the carpet is so loose and baggy under the mat, it may have been like that originally. This is really shoddy workmanship. And it's rude to be told it's driver error, when I've never had a carpet problem with all the cars I've driven prior to this. C'mon Le Mieux, stand behind your vehicles.

  Customer Service
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  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  WILL NEVER RETURN

  by Liza from Clintonville, WI | July 22, 2018

  I test drove a vehicle with Le Mieux on a Monday. Jordan gave me his cell phone number to call him if we decided to take the car. On Saturday morning I called him and found out the car was still available. "I'm standing right next to it" Jordan tells me. I let him know we have about an hour drive, and that we wanted the car. When we got there (not even an hour later) another couple was test driving the car. We stood there watching as the couple got out of the car and went and signed paperwork for it. Jordan let me know that he could not hold it and the other couple got there before us. Even though I had talked to him less than one hour before this and told him we were coming to get the car. We have been loyal customers of Le Mieux in the past but now will never step foot in there again. I really wish I could give them a 0 star for customer service. Jordan treated us very unfair and was not honest.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Brake failure after serviced here.

  by J.F. Jochem from Little Suamico, WI 54141 | February 24, 2018

  Had a recall work done on my brakes. Not done right caused delay in trip and service at another dealership at a repair cost of $1,500. . Wrote to this dealership with NO RESPONSE EVER. DON'T buy or repair your car here. The dealership that did the repairs verified the errors made.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Exceptional Car Dealer

  by John from Kentucky from Louisville, Ky | February 22, 2018

  Very very nice people. I found a car I was looking for through cars.com at this dealership, and they (Le Mieux) helped me through every aspect of the transaction; they even sent a car to pick me up at the airport when I came to get my car. A++++ Service, and thank you to everyone who helped me.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Terrible Service

  by J. F. Jochem from Little Suamico, WI 54141 | February 20, 2018

  Worked on my brakes, made them worse. Had to have them repaired at another dealership. This other dealership documented their errors, which I reported to them via letter. They REFUSED to do anything for me. BIG ERROR BUYING OR REPAIRING HERE ! ! !

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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Displaying 11 - 20 of 37 Reviews