Laramie GM Auto Center

Laramie GM Auto Center Reviews

Ratings and reviews of Laramie GM Auto Center are from Cars.com

• (2.0 out of 5.0)

  Don't buy used

  by Tyrel from Laramie Wyoming | December 28, 2020

  To basically sum up my problem with Laramie GM . July 2020 Bought a 2004 Jeep Grand Cherokee. Noticed a problem with the brakes during test drive. Had them check it, and what they found was the rear driver side axle seal was leaking. They told me they would be willing to fix, and replace the brake it if I committed to buying the vehicle. I made the purchase, and was given a deadline of the next morning for the vehicle to be ready. That deadline kept changing over the next 3 days. I was finally told that it was fixed, "detailed", and ready to go. When I picked it up I first noticed that besides hosing down the Jeep and a poor tire shine job nothing else had been "detailed'' the interior was still just as dirty and dusty. No big deal there tho. By the time I finally got the Jeep I had to rush back to Riverton for work as I had already missed 2 days of work. A week later I bought new tires for the jeep, and got an alignment. When installing the new tires it was noticed that the axle seal was still leaking. I contacted Laramie GM twice about this issue, and never got a response back. I gave them plenty of time to do so, and heard nothing back. That is why I am now leaving this review. SO in summary I would not suggest buying used from this dealership. I feel they made promises then fell through, as though they probably don't care about used sales so much as new.

  Customer Service
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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  New car

  by ERIN EDWARDS from Rawlins, wyoming | September 08, 2020

  Great customer service and very attentive to what I wanted and what would be safe. Upfront about any concerns they had.

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  My new Chevy Colorado is AMAZING!

  by FAUSTO CABRERA from Oceanside, CA | March 07, 2020

  Krystal, Brandon, and Joe made every effort to ensure experience was hassle free. They provided the best deal on the truck of my dreams.

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Check them out!

  by R QUISENBERRY from Cheyenne, WY | January 06, 2020

  Awesome dealer. Probably the easiest vehicle transaction I've ever had. Kudos to sales and finance for an excellent job!

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  6 hour drive to laramie wasted

  by PETER WEST from DENVER | November 06, 2018

  called the Laramie GM auto center about a 2011 GMC terrain, they told me they still had this car for sale. then i went to my bank to get check to buy car. then i drove 3 hours from denver to laramie to buy the car. when i walked in the door they told me the car was already sold!!! pathetic!!! 6 hours spent driving and they sold the car out from under me. beyond pathetic. avoid this dealership

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great

  by Alicia from Laramie Wyoming | August 15, 2018

  Really good service, will definitely come back when needed. Very nice workers and the service was very quick and it didn’t cost an arm and a leg!

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Salesman catastrophe

  by Marisa Mendoza from Laramie, Wyoming | July 18, 2018

  I had the worst experience purchasing a vehicle from this gm. Vince Sanchez is a shady salesman, he's disrespectful and integrity is a quality Mr Sanchez does not possess. He lied, cheated and later refused to answer his phone to be confronted. He asked to borrow 200 dollars, which is very unprofessional, and later it was like pulling teeth to get it back. He cheated us out of a set of used tires which he also ended up pocketing 200 dollars for himself. The truck purchased had three broken lug nuts, which could have ended in a serious accident and Mr Sanchez happened to forget to throw in a jack. I ended up having to contact Brad Morehouse to address the situation. Mr. Sanchez didn't even have the decency to apologize. The behaviors and actions Vince Sanchez performed reflects upon the entire establishment. I will never do business at this dealership again.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  dbryng@msn.com

  by Donald Bryngelson from Cheyenne, wyo | June 01, 2018

  Great service fast and on time. Great service staff. Highly recommend.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Auto repair

  by Todd Hummel from Laramie, Wy | February 28, 2018

  I was completely satisfied with the work done to my car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best Experience Ever

  by Jameson1984 from Greeley, CO | December 01, 2017

  Our experience was absolutely wonderful. Our salesperson was Joseph "Joe" and he was very knowledgeable about the vehicle purchased and the entire process. We found our vehicle online, drove 2 hours to pick it up and was out in less than an hour. Everything was ready for us when we arrived. They even apologized for it being so quick but that is honestly one of the things that we were super impressed by. I highly recommend this dealer. They are a great, honest company with great employees.

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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