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Koppy Motors of Forest Lake | Page 3

23784 Lake Blvd Forest Lake, MN 55025

(4.4 out of 5) 73 Reviews
106634

Call (651) 538-6460
Hours of Operation
Monday8:30 am-7:30 pm
Tuesday8:30 am-7:30 pm
Wednesday8:30 am-7:30 pm
Thursday8:30 am-7:30 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Koppy Motors of Forest Lake Inventory

Koppy Motors of Forest Lake Reviews

Ratings and reviews of Koppy Motors of Forest Lake are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    Not Straight
    by Pags from Duluth, MN | September 01, 2018

    In summary; I bought a decent used pickup from Koppy Motors, but they were not straight with me. Neither did they quite live up to their 120 point inspection process they boast of… they did the minimal amount of repair work instead of the proper repair work. Lastly I was constantly interrupted and talked over while trying to negotiate. The salesman had no interest in hearing the numbers I had researched on CarGurus, Edmunds, Kelly BB. He just talked over me when I tried to present them. If they were just straight with me and had properly fixed the things they boast about inspecting I'd be much happier with this deal. The pickup I purchased had evidence fresh paint overspray. When I enquired the salesman dismissed it as factory overspray. But I knew that was not true. So right away I knew that the salesman was not being straight with me... it just set a tone of suspicion and wariness for the rest of the sales process. The pickup was mechanically sound, and drove well so I purchased it even though I was feeling a little uneasy about the paint work. After purchasing it, my mechanic inspected it and said rust repair work had been done very recently which explained the paint work. The cab corners had been replaced. The entire sides (both) of the pickup body had been painted, as well as the rocker panels and lower cab corners on both sides. While they seemed to have properly repaired the cab corners I was disappointed that they just simply painted over the smaller rusted areas around the rear wheel well without actually removing the rust... sloppy work. When I pointed out the rust bubbles under the paint the salesman asked "Whadaya expect for an 8 year old truck?" I was trying to pint out that they had been painted over but he was reacting as if I was just pointing out that they existed. Why couldn't the salesman just have been straight with me about this instead of dismissing the obvious telltale, with a wave of his hands, smugly saying "Oh thats just factory over-spray". I mean how do you react when you know a salesman is lying to you? Do you call him on it and submit yourself to further lies with him trying to defend the original lie? Or do you just keep quiet and take notice that he is not being straight (which is what I did). My mechanic also said the pickup was good but noted that one of the rear shocks was starting to leak and ought to be replaced. He also pointed out that the rear brake pads had just been changed but they neglected to replace or turn down the rotors as they were scored...this is usually done in a professional quality brake job. I would expect these two things to have been properly repaired as part of their 120 point inspection they boast that their used cars go through before being put on the lot. The salesman claimed the pickup was a fresh trade-in but CarGurus showed it had been listed for 85 days. An obvious effort to push me into buying it before others came to look at a "fresh" listing. The salesman asked if the timing belt had been changed on my trade-in. I was honest and told him it hadn’t. He sensationalized this and said it would cost from $1,500 to $2,000 to change it. When I got home I called my local Subaru dealer, they said it cost $650. RepairPal says the average cost of a timing belt change (on any vehicle) is $380 to $700. Lastly, they failed to get me my proper registration stickers and paperwork within the 21 day temporary registration period. I could not legally drive the pickup for 3 days. They said it had already been mailed to me, but it was was post marked the day after I called. They said it was the DMV's fault but I went to the DMV first before calling them and the DMV told me that the paper work had already been processed and and the dealer was slow in mailing it to me.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Return buyer
    by Joe from Mendota heights | July 06, 2018

    Purchased my Fourth car from Koppy recently, always a no hastle experience. It’s like buying a car from your brother, no pressure and always honest.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Staff are on your side
    by Jeremy Freeman from North Branch | April 20, 2018

    The staff at Koppy Motors have your interest in mind. They want to help you find the right vehicle for your needs and will take the time to make things right if you are uncertain about something you are hearing or noticing in a vehicle. Skilled and professional to work with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a used vehicle ?
    by Mike Bohachek from Mora | March 26, 2018

    I would recommend koppy motors to anyone looking for a vehicle. Russ and his crew took the Hassel out of buying a vehicle. With one call explaining what I wanted Russ took over and managed to get financing and had the truck brought up to Hinkley for me . They totally went above and beyond to work around my schedule. Thanks again

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Koppy Motors has quality not auction vehicles
    by Carl Heavy Hauler from Duluth mn | February 09, 2018

    I purchased A used truck from Koppy Motors and am happy with the vehicle Russ the salesman was helpful and knowledgeable the whole buying experience was great.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Jimmy from twin cities, MN | June 10, 2017

    Nice car and good people. we did business in one day and drove away. They retrieved a econd key for me

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    jim zaccone , north branch mn.
    by jim zaccone from north branch mn. | March 26, 2017

    I had a good experience here. and like my truck so far ,only had it for a couple of days now. so we will see..

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Cjcruzn
    by J.E from Little Canada MN | March 21, 2017

    Had some paper work issues and it was resolved ! Tu Joe Brother! I owe you a cold beer !

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing people amazing work.
    by Rachel Lynn Christian from Pine City | March 16, 2017

    AMAZING service always recommend to go to Koppy Motors. Everyone is very nice and will the help

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Making it easy for the customer
    by Barb Watson from Zimmerman, Mn | February 27, 2017

    Our salesman Joe was excellent !!!! He came in on his day off so we could see the car we wanted period when we decide we wanted the car we could only pick it up when they were not open so they opened a half an hour early for us !!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 30 of 73 Reviews