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Kings Volkswagen

9570 Kings Auto Mall Rd Cincinnati, OH 45249

(3.7 out of 5) 14 Reviews
145362021319122259

Thanks for looking at our vehicle. We look forward to working with you either over the internet, phone or directly in person. Come to our all-new expanded facility in the Kings Auto Mall & have a great car buying experience. We're easy to find and easier to love! Great vehicles at a better value @ Cincinnati's #1 VW World Auto Certified Pre-Owned Dealer!

Call (866) 781-4458
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:30 am-2:30 pm
SundayCLOSED

Kings Volkswagen Inventory

Kings Volkswagen Reviews

Ratings and reviews of Kings Volkswagen are from Cars.com

Overall
3.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    READY TO GIVE KEYS BACK TO KINGS VW CINCY
    by Tyler Hull from Cincinnati Ohio | January 27, 2021

    Unfortunately, I’m going to have to change my review. We have had nothing but issues with our 2021 Atlas. We’ve got a “smart” suv with inoperable remote start, cruise control, remote lock/unlock/starting (with phone AND remote) and the list goes on. Our initial service (2 weeks after purchase with 0 miles on it), we were informed they’d be keeping my wife’s brand new car for 2 weeks to replace the trim and diagnose the software issues. We were told the cruise control and remote starting features were a KNOWN ISSUE FOR MONTHS. That’d imply we were sold a vehicle that had known manufacturing issues and not a single thing was said to us prior to them making sure we signed that dotted line. I’m currently waiting on a phone call back from Todd (stated he was service manager) hoping they can redeem themselves for this horrid taste we have in our mouth from the purchase of our 1st, and very possibly last, Volkswagen. Update to follow.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Happy Car Addict from Cincinnati Ohio | May 10, 2020

    Buying a car during “stay at home” turned out to be a great experience. Pricing on line is usually competitive the hitch is negotiating your trade. This was exceptional - they offered actual value so I only needed to say yes. When I picked up the car paperwork was ready the car was detailed to perfection - drove off in 5 minutes totally satisfied!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy Jetta Owner
    by Jessica from Cincinnati | November 13, 2019

    I was in the market to buy a new vehicle, my husband and I went to visit different car dealers and Kings Volkswagen was one of those dealers. We talked to Brian our sales representative, Brian helped us get a good price on a new Jetta. It was a price we couldn't pass in addition to the great warranty VW is offering on the new vehicles, it was a no brainer. The sale process was really smooth with no problems. The customer service was great, we left the dealer very satisfied with the purchase. I will definitely recommend Kings VW to my friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thanks John and Tony
    by Tommy from Lexington, KY | October 27, 2019

    Thanks John and Tony for making a deal work out fairly on both ends! Enjoying my new Jetta and my first VW. Thanks for making the customer feel first!

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    This place plays games
    by To sell or not to sell from Mason, Ohio | June 18, 2018

    They told another VW dealership that a used VW Beetle that they had on the lot was being held for someone else, but told me that the vehicle was for sale. I honestly think that they didn’t want to sell the Beetle to the other VW dealership. Obviously someone wasn’t being honest with me. I would take your business elsewhere.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Another Great Experience
    by Nick93mac from Burlington, KY | September 19, 2017

    This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great service, great location
    by John from Cincinnati | May 01, 2017

    Chris was so easy to work with. I was selling my VW GTI and they offered to buy it from me. Chris made it a painless and seamless transaction. I would definitely recommend this dealership and any of their sales staff.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great sales experience with Justin
    by mary from Loveland, OH | December 08, 2016

    Justin spent 3 hours with me today looking at 4 models of VWs. He took the time to get to know my needs and find the best fit vehicle. He also knows not only about VWs but how they compare to other cars in the market. He also has some pretty impressive friends, but that's another story. If you are in the market for a VW please ask for Justin. He will treat you with respect and empathy both not always found in the car buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service and customer experience
    by ShawnVM from Dry Ridge, KY | June 26, 2016

    One quick call to Justin to confirm our new vehicle was still avai or was the start to our buying process. One hour drive, we pulled into the lot with our new vehicle in the shade to look over. Justin provided a full review of the vehicle, followed by a test drive..which sealed the deal. Not a complaint by any means; but it would've been nice to have the paperwork processed quicker..out of state and vehicle trade-in I believe slowed down the buying process. Great experience from people who genuinely care to please! Don't ask for free stuff unless you buy a VW :)

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Disappointed
    by Disappointed in INDY from Bargersville, IN | September 07, 2014

    Drove from Indianapolis to Cincinnati to look at car which was being sold as we walked in the door. Called about one hour out and got NO feed back that someone had been looking at the car for two hours. Will never visit this dealer again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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