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Kelley Automotive Superstore Buick GMC

633 Ave of Autos Fort Wayne, IN 46804

(4.7 out of 5) 67 Reviews
83364

/Simple. Reliable. Transparent./

Call (260) 693-8017
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-2:00 pm
SundayCLOSED

Kelley Automotive Superstore Buick GMC Inventory

Kelley Automotive Superstore Buick GMC Reviews

Ratings and reviews of Kelley Automotive Superstore Buick GMC are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Good customer service
    by John from Fort wayne | April 07, 2020

    Amazing place .The customersevice lady Marlyn was very knowledgeable. And professional. She helped me out so well . When I called for the truck I wanted the truck was already sold ,I was so disapointed she told me ahe would look out for me and ahe sure did,She called me back a later and found me even a better truck for the money and exactly what I wanted.And when I came in to look at the truck everything was just a breeze I ended up buying the Truck. I sure will buy again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Kevin Smith very good experienced salesperson
    by Eric Jones from Huntington in. | August 06, 2017

    Very good experienced service I love my 2016 gmc sierra

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Oil change
    by Debbie C from Fort Wayne, In. | March 29, 2017

    Every time I go there it takes more time than it needs to. Next time I need to take my pillow and blanket. Oil change one hour and forty five min. People walking around not doing anything and you ask a question and they have to finish their drink first. I have been there 4 times and I always hope it gets better. I will try to find somewhere else next time. I have had surgeries that took less time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Outstanding Customer Service!! Impressed!
    by Pamela from Michigan | December 20, 2016

    The follow up emails and calls after my inquiry were perfect balanced between informational without being "pushy". They even called to let me know the car had sold (which was great as I live a couple hours away) but that they had a similar one in stock and sent me details. I had two brother in laws helping me with my search and this dealership impressed all three of us!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    First Class Service!
    by Brian from Fort Wayne, IN | December 15, 2016

    I purchased an Acura TSX at Kelley Superstore and walked away extremely satisfied with the Customer Service. I felt that the deal was fair. My salesman, Doug Butler, was friendly and made the car buying process easy. During the test drive, I noticed the car pulling to the left. As part of the deal, Doug ensured that he would have the issue resolved. Doug worked hard to have the problem diagnosed and ultimately resolved in a timely manner. His dedication to customer service went far beyond handing me the keys to the car. I appreciate the way he does business and would recommend visiting him at Kelley Superstore.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used Truck sales
    by Greg from Ft. Wayne, IN | February 11, 2016

    Mark is a great salesperson and represents Kelly's very well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Chevy Silverado upgrade
    by chevy man from Wabash, Indiana | February 11, 2016

    It was a good experience and I think we worked out a fair deal. But it all happened pretty fast.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service on our Buick and purchasing an Acadia
    by Niezer from Fort Wayne, Indiana | December 12, 2015

    Cody was an excellent sales person. He was very personable, knowledgeable and worked very hard to meet our every need on the ordering of our new car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service and Facilities.
    by Doug from Auburn,IN | December 09, 2015

    I had a very good buying experience at Kelly Automotive. The salesman I was dealing with was Andrew Stephan, who did a outstanding job and was great to work with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer Service Unbeatable!
    by Alanna Wesco from Huntington, IN | November 17, 2015

    I purchased a used car from this dealership yesterday and was amazed by the quality of service and care that they offer. They really don't disappoint and will take care of your car need from the second you enter the lot until after you leave, making sure that your vehicle is maintained and that you are happy. I would highly recommend them!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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