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Keffer Jeep Chrysler Dodge RAM

8214 E Independence Blvd Charlotte, NC 28227

(4.8 out of 5) 957 Reviews
98452020827145817

Carolina's #1 Volume Dealer in the entire SE! Please print or reference the Cars.com Ad to receive the listed price!

Call (888) 418-6410
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday1:00 pm-6:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday7:30 am-5:00 pm
SundayCLOSED

Keffer Jeep Chrysler Dodge RAM Inventory

Keffer Jeep Chrysler Dodge RAM Reviews

Ratings and reviews of Keffer Jeep Chrysler Dodge RAM are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Best experience!
    by Neil from Belmont NC | January 07, 2021

    Had the best experience! Dealt with Stacey and he was amazing, wasn’t pushy and very friendly! Everyone Wallace the whole process super easy and fast!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Keffer rocks!
    by Susan Conradsen from Charlotte | January 01, 2021

    Keffer dealership is really awesome, Robert Bruce was my service advisor and he was totally on top of the situation with my Jeep, courteous, professional, kept me up to date on everything I appreciate him so much!!!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Stay away from this dealership
    by Mike from Greenville SC | December 01, 2020

    I drove over two hours to look at a used 4runner. This sales person Tyler and his manager Adam ensured me the 4runner was in great shape. It was not. The car was faded, abused and had huge chips all over the hood of the car. It looked like it had been beat up by a gravel truck. Plus all of the chips had been on the car so long it had rust on the hood. Total waste of time. This dealership gives the car buyers a bad experience. Stay away

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Response to Dealers Response
    by Andrew from Waxhaw, NC | November 19, 2020

    Dealership recommended I revise my review so here is the revision. I should not have used the word “false advertising”. I should have used “misleading”.  Must be two cars with exactly the same options. Fact: This dealership was $200 less than competitor on the total deal. However MSRP of competitor’s Rubicon had MSRP $2,000 more with more options. Fact: So Keffer was $1,800 more expensive. Fact: Salesman said, “sorry, we can’t beat the competitors deal”. Fact: Both were 2021 Rubicons. Fact: I purchased from another dealer already cause this dealership was not even close to competitor’s price. I recommend you revise your response and correct the misinformation that the competitor’s Rubicon was a 2020 and speak to why salesman said, “sorry, we can’t beat this deal”.

    Customer Service
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible customer experience
    by Peter chegini from ORLANDO | October 29, 2020

    I have purchased a New 2019 jeep GC srt and called to trade it to buy a new 2021 GC Trackhawk spoke with David sales manager and Frank salesman they work a deal and never followed through and sold the car to someone else... horrible service and salesmanship ((( do NOT ))) buy from these dishonest company!!! Read the reviews horrible ratings

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Dont need CPO
    by ashevillewilly from Newton nc | September 01, 2020

    Make sure to bring an extra $2000 if they consider it a certified preowned.Not that you need a 3000 mile 3 month bumper to bumper when a car is covered by the manufacture until 3 yrs 36000 miles,total rip off and waste of a 2 hr round trip

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Keffer
    by Tammy from Spruce Pine | August 12, 2020

    Dealership adds about $2400 in fees and services such as ECO, which were useless services. I did not buy a car and would not recommend buying from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (3.0 out of 5.0)
    Waste of time.
    by Lost_in_world from Mooresville, nc | August 02, 2020

    Found vehicle was interested in. Contacted online and set up appointment. Get there and the vehicle I was there for not even ready for sale. Hadn't been thru their intake process. Why list a vehicle for sale if you're not ready to sell it. Waste of my time to go.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Very glad we bought here
    by Brian M. from Harrisburg, NC | June 01, 2020

    Went car shopping with my daughter on Memorial Day. Had the pleasure of meeting and working with Willie Hailey and Adam Swift. Willie took ample time with us and showed us many fine, low mileage vehicles on the lot and within our price range. At no time did we feel pressured or uncomfortable . Ended up purchasing a 2019 with less than 12,500 miles. Nice, hassle free car buying experience. If you are in the market for a new vehicle, give these guys a try. Thanks Willie, Adam and the Keffer Jeep Chrysler Dodge Team.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bruce
    by Dalton from Charlotte | May 24, 2020

    We purchased our Overland from General Washington Jr. He was extremely helpful the experience was great. Yes that is his name. Highly recommended him. Quality overall

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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