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John L Sullivan Dodge Chrysler Jeep RAM

950 Harter Pkwy Yuba City, CA 95993

(3.7 out of 5) 65 Reviews
1525752020214133841

Call the internet department (888)882-8099 to test drive this vehicle today!!!

Call (530) 216-5483
Hours of Operation
Monday8:30 am-8:30 pm
Tuesday8:30 am-8:30 pm
Wednesday8:30 am-8:30 pm
Thursday8:30 am-8:30 pm
Friday8:30 am-8:30 pm
Saturday8:30 am-8:30 pm
Sunday8:30 am-7:30 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

John L Sullivan Dodge Chrysler Jeep RAM Inventory

John L Sullivan Dodge Chrysler Jeep RAM Reviews

Ratings and reviews of John L Sullivan Dodge Chrysler Jeep RAM are from Cars.com

Overall
3.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Subaru, Crosstrek
    by Terry from Staley | January 12, 2021

    Very quick in and out in less than 45 minutes Friendly and Knowledgeable , and Comfortable waiting area. And a very nice show room. And a very clean shop

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst customer service inexperienced mechanics
    by Mello Joe from Yuba city CA | December 18, 2020

    I and my uncle took our dodge diesel 350 truck in thinking that dodge knows dodge best expecting top notch repair. What a huge costly mistake this was. First the cost of repairs 7000 for power steering and brake repair on diesel truck their connected. First I asked them before starting did they have experienced mechanics familiar with diesel vehicles, there response absolutely! Truck was there one week first bill 2000 before we drove off I asked had they test driven the truck for at least 20 miles to inspect brakes they said yes they always do that. Not even 5 min out the brakes and power steering failed no control of vehicle but we were only going 20 mph so coasted off the road we called them they picked up the truck 2nd time and another week later we drove off same thing happened and I asked them if they test drive vehicles on completion they said yes . Vehicle froze up not ten minutes out , we were on back roads and kind of expected this might happen they picked up truck 3rd time and another week and additional 3500 in uneccesary repairs not related to brakes tie rods struts they said that this was also connected to brakes, this time my uncle drove off and 20 min later he approached stop sign truck wouldn’t stop nor control steering and a collision occurred front of truck was smashed other car totaled , and dmv states that my uncle is at fault because he failed to stop, well he couldn’t because they didn’t repair correctly. I was livid someone could have seriously been hurt. Now we’re worse off than when we started with them , they lied to us about test driving vehicle. I went to dealership while our truck was under repair several times and seen it parked in the same place for days not being repaired . This is absolutely the worst customer service they way overpriced us only to end up paying 2 deductibles due to wreck and lied about test driving vehicle they don’t even care if someone is injured due to there negligence. I repeatedly asked them if they were familiar with diesel trucks they lied. They even charged us 4 different core charges on parts totaling over 300, how can they charge us for core charge and they have the vehicle total deception and lies they made unnecessary charges and unauthorized repairs. They havent heard the last of me , this one is out of my hands

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service of vehicle
    by Jason from Yuba city | December 02, 2020

    The service Dept called me and reminded me that my truck was due for an oil change and I found that very professional and appreciated it with the craziness of life right now

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service Steve. Thank You
    by Gabriel from Roseville, Ca | November 27, 2020

    Steve was great he had my 300 in fast and it was done when they said it would be. Thanks again John L. Sullivan Yuba City Dodge

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service!
    by Gary from Montana | November 04, 2020

    We were immediately greeted and taken care of. They did a diagnostics test, found the problem, and fixed our Jeep in a jiffy and even washed our car! Highly recommend this facility!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    A bad experience with receiving complementary ser
    by Nick Sandoval from Jensen Beach | October 31, 2020

    We had a very bad experience. When we purchased our Ram we were promised two complementary service within two years. We received our first with no problems, the second we were denied the full service. I had to fight for over an hour to get this dealer to honor their full commitment. The service representative was very arrogant and not honest. Will never buy another car nor have my truck serviced here again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change and recall
    by V B from Marysville, CA | October 22, 2020

    Thank you for servicing my Wrangler, guessing my ecu had to be re-flashed because of a recall. Shifts like butter now. Thank you again! Gracias

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Dishonest double charging. Don’t stand behind work
    by Rickeyd from Oroville ca | October 14, 2020

    I got new headlights 2 months ago. Since driver side has been stuck on hi beams (drivers side ). They charged 175$ to correct their installation , then 3 months ago I had brakes at another shop done. The check brake light came on. I ask them to look at cost me 175$. Then they said. 1300$ for new brakes. OMG. And day before going there my service airbag light came on. They charged me 175$ to inspect? Said no problem. Wow.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Wonderful service
    by Jennifer from CA | October 13, 2020

    Outstanding customer services and finance services. They went out of their way to make sure I was able to get my car. Definitely going to refer family and friends for their car buying needs. Out

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Just OK if you must go to a Dealer.
    by Trump Supporter from Marysville | September 15, 2020

    Got the job done but won't give a senior discount or match competitive market prices. Needs to be more flexible to make a win win for all sides.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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