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Joe Cooper Cadillac Chevrolet

4920 Auto Mall Dr. Shawnee, OK 74804

(3.8 out of 5) 37 Reviews

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Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Joe Cooper Cadillac Chevrolet Inventory

Joe Cooper Cadillac Chevrolet Reviews

Ratings and reviews of Joe Cooper Cadillac Chevrolet are from Cars.com

Overall
3.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Passenger window motor
    by Robert E Scott from Tecumseh, Oklahoma | April 23, 2021

    Replaced passenger door window motor. Works great except when I roll the window down horn starts honking and the dog pees in the seat. Put diaper on the dog. Car smells better now

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good!
    by Cynthia Chancellor from Shawnee, Oklahoma | January 06, 2021

    In and out fast! Good job, polite staff and very organized service

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bad Business
    by CandiceS from Holdenville, OK | September 15, 2020

    Bought a 2016 Chevy Cruze as soon as we got on the highway the check engine light came on. We took it in to get diagnosed and was told it would cost us $175 dollars to get the diagnostics but they would wave the fee if we used them to do the repairs. We took it to Autozone who ran the scan for free it showed Turbo/Super Charger Underboost its recommended we Replace Turbocharger Assembly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    2003 Ford Ranger
    by TJ from Shawnee, OK | June 23, 2020

    They still have work to do on the xx eng light No paperwork for that. What they owe me. Still in the shop. Hoping they do right by me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My Chevy
    by Randy Thompson from Shawnee,Oklahoma | April 06, 2020

    Brand new facility. Top notch service team. What more can I say.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    JOE COOPER CHEVROLET/CADILLAC OF SHAWNEE OK
    by Alan from Broken Arrow, OK | February 13, 2020

    This is the most crooked/dishonest dealership I have ever dealt with in my 50 years of owning Chevrolet vehicles! The dealership double charged for labor to replace a "drive belt". The belt tensioner bearing went out and caused the belt to break. They charged me labor to change the belt and labor to change the tensioner. Looking online, the labor to replace the belt is included with the replacement of the tensioner. Calling my local dealer, the price they gave me to do the job was about $330 less than Joe Cooper. The $330 was what they wanted to charge me to just replace the belt. If they would have charged me for the replacement of the tensioner and the additional cost of the belt ($90), they were within a few dollars of the other dealer and what information I could find online for the would have been the correct amount. I WILL NEVER USE JOE COOPER CHEVROLET/CADILLAC AGAIN, I WILL PAY THE EXTRA TO HAVE IT TOWED TO A HONEST DEALERSHIP!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    New Truck
    by Walter M MEYER from McLoud, OK | January 30, 2020

    Knowledgeable sales staff and enjoying the new truck

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Joe cooper cheviot
    by Amie Hamlin from Shawnee, Oklahoma | January 29, 2020

    The staff was very friendly and helpful. My wait time was very short and I am very pleased with my experience... I will definitely go back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership
    by Tex from Melissa, TX | January 27, 2020

    Great experience. The internet price was what I paid. Several dealerships wanted to add a dealership fee or a CPO fees but Joe Cooper's price was what they said it would be. I drove 3hrs one way to buy the vehicle and it was well worth the drive.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Don from OKC | January 25, 2020

    Unlike another local OKC Cadillac dealer, Joe Cooper Cadillac actually honored their internet price. Joe Cooper also didn’t have any ridiculous dealer add ons like $750 for tinted windows and nitrogen tires. Macen had the car ready to test drive when we arrived. The buying process was pleasant with no surprises and they gave us a fair price for our trade in. Would definitely buy from Joe Cooper Cadillac again. It’s well worth the short drive from OKC.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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