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Jim Ellis Toyota of McDonough

144 Highway 81 McDonough, GA 30253

(4.5 out of 5) 56 Reviews
5386516202011684221

/Quick, Easy and Convenient/

Call (866) 529-5008
Hours of Operation
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Jim Ellis Toyota of McDonough Inventory

Jim Ellis Toyota of McDonough Reviews

Ratings and reviews of Jim Ellis Toyota of McDonough are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Good things come to those who wait!!
    by Diane from Monticello,GA | November 26, 2020

    Jim Ellis located my perfect car for me! On the way to pick it up, the other dealership sold it!! Well the VERY NEXT day, they located another car, BETTER! They also sold it to me for the exact same price, even though the second car cost quite a bit more!! So Thankful!!

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mrs. Simpson
    by Denise Simpson from Fayetteville, Ga | November 24, 2020

    My service technician was outstanding! He was the best!! Want him always!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Jorge Gramcko from Locust Grove | November 20, 2020

    Excellent service. Very friendly person who took care of me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Servicing my car at Jim Ellis Toyota of McDonough
    by Maria Hold from Jonesboro, GA | November 19, 2020

    I had my Toyota Camry serviced at Jim Ellis Toyota of McDonough on Tuesday.
 Great customer service was provided. Raymond P. gave me a summary of the jobs that needed to be performed on the car and explained each job fully and why it was necessary to get the work on the car completed. The technician did a super job working on the car. The techs are extremely skilled. 
 I also love the new complimentary coffee bar! My iced coffee was delicious!
 Kudos to all at Toyota! I have purchased all my cars from Toyota. Excellent vehicles that last a long 
 time!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase Car
    by William Benifield from Locust Grove, Georgia | November 15, 2020

    Rose Bristol was great! When it came to financial services the wait time was much to long. Had to wait few hours to sign papers. But, the overall all experience was good!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Cynthia Babb
    by Cynthia Babb from Hampton | November 13, 2020

    I am a regular customer and appreciate the whole staff starting with Leon Poole in sales to everyone in the management of new car sales. Next the service department had always addressed me with excellence in customer service and answer my concerns.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent customer service
    by Jerry from Stockbridge Georgia | November 12, 2020

    Assistant Service Manager Danna Hull was able to schedule my car appointment and meet the needs of my concerns! I am a first responder and I only have one day off a week. She was able to get all my car repairers dome on the same day. Stress free

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best dealership experience I have ever had !
    by Mitchell from Covington ga | November 11, 2020

    It was amazing ! I was there for maybe 2 hours , talked me threw everything ! I got a wonderful car and highly recommend going there

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    The Longest Day EVER...........,..
    by Jesse Regalado from Trion, GA | November 11, 2020

    I drove 135.4 miles to McDonough because I was told I had to bring my car to this facility for service. Come find out, I could of gone to a closer location. The receptionist that took the call was aware of the distance when I set up the appointment and never suggested a closer location. 
 I had a 12 pm appointment. I arrived at 11:30 a.m and it still took them 4.5 hrs. till 4:00 p.m. to do an oil change and to do a software download.
 The receptionist Dee was amazing. she let me know that I do not have to drive 135.4 miles to McDonough each time I required an oil change, something I wish the receptionist who took down my address change would have done.
 She also took the time to go over my policy, how many oil changes and mileage the policy covers.
 The lady over the the coffee section was amazing. Her conversation was delightful, without her there it would have been insufferable. To get to McDonough on time, I had to leave my home by 8 am. I was hungry and tired by 4 pm and she gave me pizza and the cashier gave me muffins. 
 I guess I must have been a sight bc everyone was feeding me.
 And I thank all of them for taking care of me.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!!
    by Paul S. from Lithia Springs, GA | November 10, 2020

    This is my 3rd new card from this dealership. Even though I moved out of the area- I drive all the back there for my service. I love this dealership!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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