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Jeff Wyler Kings Nissan

9819 Kings Auto Mall Rd Cincinnati, OH 45249

(4.1 out of 5) 42 Reviews
5348100

TRADE IN ANY VEHICLE TO US THAT WAS NOT PURCHASED FROM US & WE WILL GIVE YOU AN ADDITIONAL $1000.00 SAVINGS! The Jeff Wyler Automotive Family is offering FREE home delivery as well as at home test drives for your safety and convenience contact us today!

Call (513) 770-9240
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-7:30 pm
Saturday9:00 am-7:30 pm
Sunday12:00 pm-5:00 pm
Monday7:00 am-5:00 pm
Tuesday7:00 am-5:00 pm
Wednesday7:00 am-5:00 pm
Thursday7:00 am-5:00 pm
Friday7:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Jeff Wyler Kings Nissan Inventory

Jeff Wyler Kings Nissan Reviews

Ratings and reviews of Jeff Wyler Kings Nissan are from Cars.com

Overall
4.1 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Not recommended bad service T
    by Olim from Datyon | August 19, 2020

    Not recommend Very bad service the liar They don’t care about customers I drive for an hour from Dayton by the car can I come Car not there Some manager drive home I called before the coming

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Took me for a fool
    by RJ from Cincinnati, Ohio | July 30, 2020

    Took my new Nissan Murano in to have a recall repaired. I chose Jeff Wyler because they were close to where I live and work. When I arrived to pick up car I was told that my front brake pad were below the minimum level and they would have to be replaced. I asked the service tech how could that be since it was a Certified pre owned vehicle that I had just bought a month earlier from another Dealer. The service tech said the brake pads were below the minimum level (5cm) for a CPO vehicle at (1cm)and would have to be replaced at a cost of $1400. So I called the dealer I purchased the car from in Columbus and made an appointment to take back there. Because if they missed something I wanted them to repair at no cost to me, and they agreed.It took them less than 10 minutes to tell me that there was nothing wrong with any of my brake pads front or rear, and invited me into the garage show me what they found. I was shocked and upset to find out that Jeff Wyler had lied to me and obviously was taking me for being some kind if fool. How could they possibly think I wasn't going to check them out? What a scam!!! I was hoping that they would be the service dept I could use for anything related to my vehicle. But there is no way in xxxx I would ever take my car back there again. Nor would I ever recommend them to my family or friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Customer
    by selina king from Dayton | June 03, 2020

    The car was a nice but it needed tires had a rough ride waited for them to check that out in the mean time the sales person thought it was a opportunity to try to flirt and speak on the racial issues of our time and how I have to watch the white people because they try to get over and won't sell me what they but what they think I can afford. Well I get this call after I set up delivery test drive that car is being sent to auction due to issues then I continue to see it online for weeks they never sent it to auction they basically proved the salesman right. They didn't want me to have tha6 car because someone else was looking at as well I heard the salesman say a lady was looking at the car as well but I guess she didn't want now they want to sell it to me GTFOH

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bait and Switch Pricing
    by Kevin from Hebron, Ky | October 31, 2019

    To say I am disappointed would be a major understatement. I inquired about a used vehicle that was advertised for $5120. I was ready to write a check for that full amount after test driving the vehicle. Only to have the salesman inform me there is a detail and reconditioning fee which would add $2190 to the $5120. I was at a loss for words. I feel I had been baited in the dealership with a very affordable price only to be switched to a more expensive price all because of this "reconditioning " term which allows them to up charge the price of the vehicle after advertising it for a lower price. Then the salesman.....Who was super kind and very professional......Proceeded to show me the small print that states the detailing and reconditioning fee to be added. But $2190 extra? That's an insane amount to add to the price of the vehicle. I will put this story on social media and contact the Federal Trade Commission. I absolutely feel like I have been scammed and tricked into thinking the vehicle was priced for a different price than they want to sell it for. I feel like Jeff Wyler Kings Nissan tricks customers to get them on their lot only to try to trick them again into paying more than the falsley advertised price. I do not recommend this dealership to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Used Car Lemon!!
    by James Sylvester from Cincinnati, Ohio | July 20, 2019

    I purchased a used 2015 Cadillac XTS-4 in Dec. of 2018. Within 3 months I started experiencing a loud noise in the back and a rough ride. I took it to a trusted repairman who stated my air shock in the back had ruptured quite some time ago and had no fluid. First repair $1800.00 per shock. On our way from visiting the kids, loud noise and gear shift was black. On-Star stated they had a transmission error, second repair $3900.00 to rebuild transmission. Total 7 month cost not including our $600.00 / month payments, repairs alone = $5700.00. And the dealership won't even call us back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used to New
    by AmberGCoke from Cincinnati, OH | May 03, 2019

    I went to look for a used 2016 Altima because I thought it was the only vehicle I could get. But, thanks to Christian Penafiel and the finance team, I was able to get into a brand new 2019 Nissan Sentra SV and I am ecstatic. The process was long but worth the wait. They really put their all into getting me a vehicle that I didn’t have to settle for.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Downright awful service
    by Brian from Mason, Ohio | February 11, 2019

    My wife and I have purchased many vehicles from Jeff Wyler Kings Nissan. Until this purchase we have been mostly satisfied with the sales and service departments. We purchased a new (leftover 2017) car in December 2018 and reported a couple of problems within the first week of ownership. The service advisor told me that he would call me after he looked into who did the inspection when they received the car. Weeks (not days) went by and no call. I tried to call and received his voicemail once and then a few days later the second call I spoke with someone by the name of Gary who was supposed to ask him to call me. So I reached out to my salesperson who we always deal with when we buy a new car there. He told me that there was turnover in service and it would be a while due to the weather and everyone trying to get their car serviced, end of the year etc... Then we found out that they fired the service manager (Rick). I sent one more text message to my salesperson after this and that message went unanswered. Let me just add that when I said we purchased a lot of cars there, I should say that we have purchased more than 10 cars there. Our children purchased their cars there and we have referred many people (co-workers and friends) there dating back to the original days of Kings Nissan before Jeff Wyler purchased this dealership. We really liked the people there and the sales process WAS really good at that time. Suffice it to say, we know many of the people there and they know us. After a solid month of no communication, our salesman sends me text message saying that there is a new service manager and he (the salesman) has been speaking with the service advisor and sales manager. Seems neither, service advisor or sales manager are interested in resolving the defects in our brand new car. According the sales person, the service advisor says that Nissan will not cover the defect because the car is over a year old (even though it was sold as new) and the sales manager says that he lost too much money on the deal to help. So after all of the business we have given them, this is how our relationship is going to end. My wife and I have decided we’re going to find a new dealer to work with and we are going to speak with Nissan directly to see if they will stand behind their product.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    no title
    by cs from Cincinnati Ohio | December 11, 2018

    easy experience, car was as advertised, right price, just couldn't find time to come test drive, will keep them in mind for next car purchase

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    False Advertising
    by Lost Sale from Dayton, Oh | October 20, 2018

    Dealer advertised 2013 Nissan Pathfinder with 24,000 miles. When I got there, the vehicle had 89,000 miles. Salesperson told me that there was a mistake in their ad. She indicated that they knew about the "mistake" for several days. I called to confirm availability before visiting the dealer. If there was a "mistake' in the ad, they had the opportunity to tell me before I made the 1 hour drive to the dealership. It is easy to correct a mistake in an ad. I feel this is a case of false advertising.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    The worst experience ever
    by ES from Mason,OHIO | April 19, 2018

    Their service department is very unprofessional especially Matt Watson; he is helping service department to still your many without fixing your Nissan. He is so rude and disrespectful. Find out a different Nissan service to fix your car. Someone should teach them how to be kind to their customers. Please be careful if you still want to get a service and highly recommend you keep yourself away from this Nissan service. My car stayed in their service department almost three business days, and they could not figure out the problem, but Matt Watson wants to charge the inspection fee (around $200) without figuring out the issue of the car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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