Auto.com

Jaguar Land Rover Ventura

3190 Perkin Ave Ventura, CA 93003

(3.7 out of 5) 3 Reviews
Wzg20ydmmpsrrthpm7c4

** Special Cars.com Price, you must mention this ad or bring in a copy to receive this discounted price. **Great financing available up to 84 months! O.A.C. We work with all types of credit, great or not so great. CALL TODAY!

Call (888) 779-4258
Hours of Operation
Monday7:30 am-8:00 pm
Tuesday7:30 am-8:00 pm
Wednesday7:30 am-8:00 pm
Thursday7:30 am-8:00 pm
Friday7:30 am-8:00 pm
Saturday9:00 am-7:00 pm
Sunday10:00 am-6:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
SaturdayCLOSED
SundayCLOSED

Jaguar Land Rover Ventura Inventory

Jaguar Land Rover Ventura Reviews

Ratings and reviews of Jaguar Land Rover Ventura are from Cars.com

Overall
3.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Maybe reconsider purchasing a used through them
    by Evan Reed from Santa Clarita | May 15, 2021

    Purchased a used Kia from Luis and Alfonso just a few days ago. Here are a few frustrations with the overall purchase process and the condition of the vehicle itself: - Luis and I established a good pattern of communication. He asked me to send a copy of my insurance card a few hours before I arrived and sent it back immediately. Hours went by. I arrived to the dealership and was told that because my insurance was on my family's plan, that my name would need to be on the insurance in order for them to hand me the keys to vehicle. Not a huge deal, but Luis could have shot me a text earlier in the day to rectify this before I got to the dealership. - Alfonso was extremely stubborn on the price and wouldn't budge. I took all of the factors into consideration and didn't make a fuss...however, after owning the vehicle over the past two days I've noticed several cosmetic issues with the vehicle that Luis nor Alfonso brought up during the purchase process. - Particularly, the stock number sticker was conveniently placed over a chip in the windshield. Again, not a huge deal since my I have insurance, but I would've appreciated better transparency from the two of them especially since there was no way I would have noticed that since the sticker was covering it. - The back interior lift door panel is completely snapped in half and the rear passenger interior cap is completely missing. One could argue that I should've paid closer attention to detail, but again, it sounds like they were just trying to get the vehicle off the lot. - Luis told me they were going to detail the car...and to be honest, I have no idea what they actually did. They did clean up the engine bay per my request, but I've had to completely scrub down the interior of years worth of dirt and gunk around the steering wheel, buff out several noticeable scratches on the hood,clean up the center console cup holders that were caked with soda from a previous owner, and the obviously unwashed exterior with a simple swipe of the finger against the body. - To make matters more frustrating, Luis was rushing me to sign off the paperwork specifically asking if I was okay with the vehicle...and since I was already gassed driving down to the dealership, having the insurance card issue, and then noticing their lack of attention to detail of the vehicle...perhaps my patience was strained. Long story short, I know buying a used vehicle is always gonna be hit or miss, but I wish Jaguar Ventura would have been more transparent about many of the cosmetic issues. Or alternatively, attempt to rectify things such as refreshing the faded black plastic trim, sanitizing the interior, extracting the dirt out of the front seats, and maybe spending 10 bucks at AutoZone to buff out many of the surface scratches. It just comes off as lazy, but hey, at least I'm not financing through them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great transaction
    by ivanblinds from La Quinta, Ca. | December 28, 2014

    Just purchased a 2013 Evoque and the transaction was the best I ever had. All the negotiations were completed over the phone or text and the car was delivered to my home that was 100 miles from the dealership. Thanks to my salesman Daniel Smith.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Small Dealership, Big On service
    by Energy from Ojai | April 06, 2012

    I have a 2009 XF, before the Ventura Dealership was here, I had to make a longer drive. I had trouble getting an honest answer out of their service Dept. Sean & Glen really know how to greet me and have it serviced right the first time. Free car washes...any day forever ...awesome! My Rover buying experience was so easy, my paperwork was complete before my Rover was detailed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 1 - 3 of 3 Reviews