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Jack Powell Chrysler Jeep Dodge RAM

1625 Auto Park Way S Escondido, CA 92029

(4.6 out of 5) 229 Reviews
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Price matters, but it can also vary from dealership to dealership. So, when another dealer offers a great discount we want to match it! Here's how our Price Match Guarantee Program! *See Dealer for Details. We are now offering test drives on demand! Visit www.jackpowell.com/peazy-on-demand-test-drives/ to learn more!

Call (855) 614-6210
Hours of Operation
Monday9:30 am-7:00 pm
Tuesday9:30 am-7:00 pm
Wednesday9:30 am-7:00 pm
Thursday9:30 am-7:00 pm
Friday9:30 am-7:00 pm
Saturday10:00 am-7:00 pm
Sunday10:00 am-7:00 pm
Monday8:00 am-4:00 pm
Tuesday8:00 am-4:00 pm
Wednesday8:00 am-4:00 pm
Thursday8:00 am-4:00 pm
Friday8:00 am-4:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Jack Powell Chrysler Jeep Dodge RAM Inventory

Jack Powell Chrysler Jeep Dodge RAM Reviews

Ratings and reviews of Jack Powell Chrysler Jeep Dodge RAM are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great experience with Jack Powell Jeep!
    by BillH from San Diego | November 02, 2020

    Wow! Awesome experience buying my new Jeep Grand Cherokee at Jack Powell! Cam Croft did an outstanding job setting me up with my new car. Super professional, no pressure, and a competitive price at the end. I strongly recommend!!!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Car Buying Experience
    by Britany and James from Escondido, California | September 15, 2020

    We had such an awesome experience at this deanship. The staff was all super helpful, understanding and kind throughout the process. I highly recommend purchasing here. They truly got us the best deal possible on our new truck and we are so happy with the outcome. Definitely would buy another vehicle here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    2019 RAM 1500 LEMON
    by Gordon from rancho santa fe | August 19, 2020

    New Ram 1500 only 4500 miles cost $60,000. Been in repair 3 times for same issue, Truck goes dead overnight. Picking it up today after 15 days in shop and they still don't know the problem. Chrysler will not step up they just give me the run around. Buyer beware don't buy a RAM truck

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    USE CAUTION/HIDDEN FEES/TERRIBLE SERVICE
    by silverhills from Sacramento, Ca | July 07, 2020

    This dealership was by far the most dishonest unethical group of people I have ever done business with. They happened to have the exact vehicle I was looking for and unable to locate elsewhere due to it being last years model. I am not local and was having to do all interactions over phone or e mail. Once we came to a price agreement I requested to have it sent over in writing prior to me signing/sending all of my personal information. Once invoice was received we reviewed all of the numbers and found a $2985 additional charge that was not included in the line items of the invoice. I was informed that this was for additional ad ons done by the dealership including a 3rd party SWAT low jack/tracking system that was valued at $1695. I expressed concern with the system and explained that I was not comfortable having the system on the vehicle. I then contacted the manufacturer directly for more information regarding the product. They stated that the product was not currently activated through their system and that it was no cost to the dealership should I want it removed. When I discussed this with the sales person and manager they denied all of this information. I then called to speak with customer relations Susanna Hendricks and gave her the full details she seemed genuinely interested and stated that she would call back. I received no follow up call from her and when I called the business back Michael Lopez informed me that he would be the one "dealing" with my calls and they would not sell the vehicle. (I am a pre approved buyer with a large down payment) USE CAUTION IF TRYING TO PURCHASE FROM THIS LOCATION. HIDDEN FEES, MISREPRESENTED PRODUCTS ON VEHICLES. They could not furnish proof of install/application for any of the additional charges they are putting on your final invoice.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Mr. Hart and Jack Powell repair team is amazing
    by AmyD from San Marcos Ca | April 03, 2020

    Mr. Hart really went above and beyond to make sure I was able to get the needed car repairs done. The kindness that was shown by him and his lead was so heart warming.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service pickup and delivery
    by Sid from Escondido, CA | April 02, 2020

    During the COVID-19: situation they set-up a service appointment for me, picked up my vehicle, and delivered it after service was completed. All in the same day. Thanks for keeping us safe and making the service experience great!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Jacque Sherman from Ramona, Ca | March 27, 2020

    When I called in I spoke to Stacy. She was the most communicative person I have ever dealt with at a dealership. She kept me informed, made sure my car was fixed properly, and in the time we agreed upon. My experience at this dealership is rated at excellent. Stacy is amazing.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by Meghan C. from Escondido, CA | March 26, 2020

    I have been here numerous times, and everyone is always so friendly, helpful, and knowledgeable. They are efficient, and I've always done really good work. I highly recommend them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    2018 Chrysler Pacifica
    by Bill Dunne from SAN DIEGO | March 24, 2020

    service and sales agent, Big Dog were very east to deal with. I bought the 2018 Pacifica at Jack Powell in Aug, 2018, although I like the vehicle alot, with comfort, technology, etc. But the vehicle was in the service dept 11 times, so far. i should have listened to Consumers Report this vehicle is unreliable. I don't blame the dealership, the sales agent, or the service dept. this particular vehicle left a "sour" taste in me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a new RAM
    by jimmythec from lemon grove, ca | March 23, 2020

    Chris Davis let me drive numerous Ram trucks until I found the one I liked. I explained to Chris that I came in because of the price I saw online and expected that price. He and Abraham Baljian quickly made sure that happened. This was a very no hassle car buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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