Auto.com

Inver Grove Honda

4625 S Robert Trail Inver Grove Heights, MN 55077

(4.5 out of 5) 79 Reviews
188713

Call (866) 616-6314
Hours of Operation
Monday8:30 am-9:00 pm
Tuesday8:30 am-9:00 pm
Wednesday8:30 am-9:00 pm
Thursday8:30 am-9:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:00 am-9:00 pm
Tuesday7:00 am-9:00 pm
Wednesday7:00 am-9:00 pm
Thursday7:00 am-9:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Inver Grove Honda Inventory

Inver Grove Honda Reviews

Ratings and reviews of Inver Grove Honda are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Buyer Beware
    by Honda Fan from Minneapolis, MN | June 07, 2019

    By far the worst customer service we have ever experienced at a Honda dealership. Our salesperson Dan tried the old bait and switch, gave us a good purchase price, but when the financing was calculated the monthly payment didn’t seem correct. After trying to tie back the number with the Finance guy, it was discovered that Dan added an extra $1000 to the financing amount. We came in knowing what our monthly payment should be using a loan calculator, but Dan insisted that our number was wrong as his was correct. After we busted him he said the extra was for a care package that we found comes free with every new car purchased.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    GO ANYWHERE ELSE!
    by Todd S from Roseville, MN | September 21, 2018

    Unbelievable. I go there with a specific car in mind that I found on cars.com. I am introduced to Dave Sands. He asks for my license to photocopy and was gone for over 15 minutes. I go looking for him and he was at the front door greeting people. I ask for my license back and leave. Not sure if he forgot about me, didn't think I was a serious buyer or what. The receptionist then starts talking over me when I ask for a sales manager. The sales manager then claims Dave had an appointment with a recent purchaser. Well, why would they assign a booked salesperson to sell me a car? Apparently my time is not of value at Inver Grove Honda.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    HONDA CRV
    by Cathy from St Paul ,Minn. | January 23, 2018

    I bought 2 new cars in he past 7 years. Each time CRV's. My biggest complaint is they have low standard tires on them.They have been awful in the snow.I need new tires and my car is 1 year old.I will not buy from them again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    best dealer
    by Kismat from Saint Paul, Minnesota | January 08, 2017

    Cars in this dealer are fantastic and the service are great I would like everyone to try the car of this dealer and the cars are affordable too

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by Patty and John Novak from River Falls, Wi | November 04, 2016

    We purchased a new Honda Accord this week. We stopped into Inver Grove Honda on a Saturday afternoon and was quickly greeted by Jason Paciorek. He was so personable and friendly from the start. He gave us all the information we needed about purchasing a new Accord vs a used one. He wasn't pushy, but knowledgeable. We immediately felt like he was someone we could trust to help us make a wise decision. We went back on Monday and bought the car. That process ran smoothly as Jason is very experienced. I would recommend if you go to Inver Grove Honda ask for Jason Paciorek. You will be glad you did!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful and welcoming staff!
    by Jasmine from Minneapolis, MN | June 07, 2016

    I am a 25 year old who wanted to take a leap into adulthood and lease a car but I was worried because I have not yet experienced trying to go to a dealership (ever) and talk about cars or what would be the best fit and etc... I was a little uneasy trying to pick out a car when I do not have much knowledge in regards to cars, dealerships and leasing but Inver Grove Honda and Julie Davidson quickly made those worries go away. She had three cars she recommended for me as a graduate student and for a first time leaser and she picked out well! Through the whole process of trying to pick, choose and test drive she was friendly, open and understanding. My parents came with me, and if you are a parent you understand where they are coming from but they had a LOT of questions for her and she answered all of them in a friendly manner; most cases I feel that people would start to show some irritation but Julie did not give that vibe off at all. Julie also was very informative when it came to our questions and super helpful with navigating the right price and options for me. If you have never leased or purchased a car I highly recommend Inver Grove Honda- although the buying process does take a couple hours, Honda staff checked in on our frequently to make sure we had everything we needed while we waited for things to get approved and etc... During this wait time they offered us beverages, and there was a little area we could go to enjoy cookies, coffee and kind of lounge. Julie was our consultant but the process was thorough when it came to signing documents and every staff we interacted with was very welcoming and friendly. They were all organized and made us feel at ease as a family. I could not have asked for a better first experience! I was so excited and each of the staff celebrated that excitement with me, which made me feel even more excited. If you are looking to purchase or lease a car I recommend Julie Davidson at Inver Grove Honda. You will not only receive a friendly, welcoming, patient and informative process but you will get more than what you expected and reliable, honest answers from the staff. Thank you so much Inver Grove Honda for the great experience! I cannot wait to continue as a customer!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great new car buying experince with Ole!
    by D. Wood from St. Paul, MN | May 31, 2016

    It's not often you can say buying a car was a pleasant experience, but that was the case working with Ole Froystad at Inver Grove Honda. He was very professional and low key throughout the entire buying process. Not once did he push or apply pressure to buy something we didn't want or need. Just great service and support from start to finish. I highly recommended working with Ole at Inver Grove.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great organization and salesman
    by Jan and Jane from Spooner, WI | May 27, 2016

    The process of purchasing a vehicle is a very time consuming process that takes a day, however the dealership and Ole Froystad and all the staff were very pleasant and helpful to make our day! Ole went the extra mile to get us the price we wanted and to get us set up in our new vehicle. Thank you to all at Inver Grove Honda. We love our new Honda CRV!!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great person to meet if you're looking for a car!
    by NG from Inver Grove Heights, MN | May 14, 2016

    I bought a 2010 Honda Fit Sports from Evelyn Wood and we are still friends! She was informative, provided me with all the essentials necessary to understand what I was buying, answered all my questions constructively and never pushed or rushed me into things. I still look for her each time I go in for an oil change. I feel I met a genuinely good person instead of just a person who made a business transaction with me. Look for Evelyn for all your car needs!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service, knowledgeable staff
    by Greg & Lisa from St. Paul, MN | April 27, 2016

    We worked with Mike Gonsior on purchasing a new Honda. He was knowledgeable, responsive, friendly and efficient. We liked working with him a lot.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234...8
    Displaying 1 - 10 of 79 Reviews