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Interstate Ford

120 Laura Court Dacono, CO 80514

(4.5 out of 5) 56 Reviews
Fc40361b51e8fe8d4197574adf217f7a

Call (866) 495-8614
Hours of Operation
Monday8:30 am-8:00 pm
Tuesday8:30 am-8:00 pm
Wednesday8:30 am-8:00 pm
Thursday8:30 am-8:00 pm
Friday8:30 am-8:00 pm
Saturday8:30 am-8:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Interstate Ford Inventory

Interstate Ford Reviews

Ratings and reviews of Interstate Ford are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great experience.
    by Baldwin from Broomfield | November 23, 2020

    The staff was very friendly. They are low pressure and extremely helpful with all the questions I had. The sales guy I dealt with (Daniel) was great and I would definitely recommend anyone go see him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Manager
    by Ryan Glasener from Erie | June 18, 2020

    Joe was a good guys did all he could to work against a bad system. Had to wait 3 hours due to dealerships lack of organization. If you shop here pack a lunch because you will spend the day, even if you try to get as much done as possible ahead of time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience!
    by Gregory Niles from Thornton, CO | May 29, 2020

    Great experience.... easy and straightforward to deal with. Ed Trejo was very helpful and friendly showing this vehicle during all the rules imposed by Covid 19.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Horrible customer service
    by CJ Clark from Littleton,CO | January 14, 2020

    Went to look at and eventually buy a 2017 F150 at Interstate Ford. It was a bit of a drive from Littleton so I made sure to make an appointment ahead of time. When I made that appointment I also mentioned that I was coming in at 1pm so I can be on the road before 5 o clock traffic hit. When I got there the truck had some damage that wasn't mentioned in the listing. After inspecting the vehicle (which had some undisclosed damages but I was ultimately ok with them) I was ready to buy. After going through all the normal paperwork and finance stuff I was ready to drive off as I'd been there for a couple hours already. That's when my salesman told me it'd be another 3 hours until my truck was ready because it needed some recall work done and to be cleaned. I'd been following this truck for a couple weeks online so I know it was in there possession for quite some time in which they could've done all of that. I told my salesman that that was crazy and was never mentioned to my once throughout the buying process. I asked to see a manager who did absolutely nothing for me. Didn't even get my truck out faster. Then he had the gall to offer me CANDY as a consolidation when he saw how upset I was. I just spend $35,000 on a truck and you're gonna offer me candy for your poor service? That's just disrespectful. In the end I didn't get my truck until 5pm and after being there for THREE HOURS. I've bought half a dozen vehicles in my lifetime and have never experienced anything like this. If you have a problem with this dealership they won't work with you to make it right they'll just tell ya tough luck and send you on your way after three hours. I've had better customer service at McDonald's. Avoid this place.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Crooked Dealership
    by MichaelDW from Houston | May 16, 2019

    This must be the most crooked dealership I ever bought a used car from. I did the whole transaction with Dave Pogue. The Volvo XC90 T8 they had for sale seemed to be a great vehicle and the price was right. Dave sent me the details of the car with everything that was included with the vehicle. When I received it 3 items that were suppose to be with it were missing. Charging cord, cargo cover and trailer hitch components were not delivered with the vehicle. On top of that, within driving the car for a few days I noticed a problem when the vehicle started shacking very badly when switching from electric motor to Gas Engine. It was clear that this problem was there from the previous owner. This is a very expensive repair. I have tried to reach out to Dave for a solution but he has yet to answer me. To the next potential customers. Be aware of their practices. They are crooks!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great car buying experience!
    by Troy from Cheyenne, WY | September 16, 2017

    Saw the Ford Edge on-line and it had all the options that I was looking for. Worked with Jarrod Fawcett and he was very easy to work with. Showed us the car, went on the test drive, and answered our questions with no pressure. They were willing to work on the price and Jarrod said he would be gone for about 5 to 10 minutes and he actually came back in 5 to 10 minutes. They didn't make us wait for an hour to get a response back during negotiations. Whole deal and paperwork was probably done in 30 minutes. Jarrod found the 2nd key for the car, we left to go to Denver, and when we got back the car was clean and Jarrod saw us off. Probably one of the best car buying experiences I have ever had.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Always Awesome
    by TonyaB from Firestone, CO | September 14, 2016

    This is the fifth vehicle we have bought from Stacia Shane over the years. She is always right on top of what we want. She goes over the numbers in a real world way that I can understand. We get to test drive and think as long as we want, absolutely no pressure. Super fun personality!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thank you
    by Wendy B from Lakewood, co | June 29, 2016

    They had us in & out in just over an hour with great service. Thank you so much. Dennis Blair was great.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Service
    by Alejandro G. from Commerce City, CO | June 18, 2016

    Reed Greisen was great with our family! He helped us get our F350 DRW Super Duty. I highly recommend him and Interstate Ford

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Very friendly........ but don't bring a trade-in..
    by Steve from Aurora, CO | May 31, 2016

    Visited Interstate Ford looking to trade-in a vehicle, and purchase a used vehicle. Salesman was very courteous and wasn't pushy, which is a nice change. Facility was great, and had a good space for our kids to hang out at. When it came time to trade in my vehicle, the manager (who never showed face) attempted to unethically charge us for the repairs it would cost the dealership to correct, after the trade value. We did not go through with the transaction, largely due to that fact. Otherwise the visit was pleasant

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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