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INFINITI ROSEVILLE

800 Automall Dr Roseville, CA 95661

(4.4 out of 5) 18 Reviews
85c2ec7bf69aa474b02e4bc97d8f5185

INFINITI Roseville is now part of The ForAnyAuto Group and is happy to open our doors to Roseville and its surrounding cities. We're here to provide you the highest level of customer service for all your automotive needs. At INFINITI Roseville, we look forward to helping you into the vehicle you've been dreaming of. We look forward to serving you!

Call (916) 597-1176
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-6:00 pm
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday8:00 am-4:30 pm
SundayCLOSED

INFINITI ROSEVILLE Inventory

INFINITI ROSEVILLE Reviews

Ratings and reviews of INFINITI ROSEVILLE are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Place to go for terrible customer service
    by ADAM ALSURI from Roseville, CA | December 18, 2018

    UYER BE AWARE, this dealer will create laws and call you names, just because they think they can do that. Moreover, if they choose to, they'll claim they're government employees. I'm pretty sure that's a crime of itself. They took my money for a month and then canceled the deal because they're so arrogant to check with their attorneys on the CORRECT laws. I had an issue with them on titling process and delivery of the vehicle, and the manager Marco and Robyn were not sure of the laws, but no problem, I was told because they've done this for 10 years, that means they're always right. I'm not paraphrasing...this is what the manager said word for word.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Surprisingly Impressed!
    by JB from Auburn, CA | May 08, 2017

    My last experience at the Roseville Automall was 15 years ago. I never went back simply because it was a horrible experience that I did not want to repeat. However Sacramento Infiniti had the car I wanted and I was surprisingly impressed by the entire experience there. Fantastic Job!

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service Excellence
    by mrsjmc from Cool, Ca | February 25, 2015

    I just purchased my 3rd brand new Infiniti. 2 of which I purchased via the internet sales department of Sacramento Infiniti. I love the Service department at Sac Infiniti. Dan Chastain, service advisor, is the primary reason for my loyalty. I trust his advice and the way he always ensures I am taken care of. The purchase experience via the Internet department is easy. I have been coming here for for service for 10 years and new cars for 7. I am a satisfied Sac Infiniti customer.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great Deal
    by clum553946 from Visalia, Ca. | August 18, 2014

    I recently bought a used 2012 Hyundai Genesis 4.6 from Sacto Infiniti. I pretty much cut this deal over the phone since I live over 200 miles from the dealership, but the deal was extremely fair & they got me in & out quickly. Everyone was nice & had a sense of humor, the car was in great shape with no surprises! Gave me premium value for my trade in as well. Looked at a Genesis 3.8 at Folsom Lake Hyundai at first & they acted like they were doing me a favor just talking to me! I'm glad the deal went sour over there, because I got a much better car for a whole lot less!

    Customer Service
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    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    David Cressey
    by KingDurkis from Roseville | April 22, 2014

    David Cressey I never go out of my way to write reviews, but after receiving impressive customer service from David Cressey, I felt more than happy too. After more than two days of shopping for a new/used car, we were very agitated and short with every sales person we came across. We were also not the easiest customers to please; without knowing an exact price range or even fully what type of vehicle we where looking for, many sales associates would begin to show there annoyance (from other dealerships). Eventually we made it over to Sacramento Infiniti, where we were greeted by a young man, Justin Barrett, who helped us with the fundamentals of our search. We did not speak to him for very long but he was very pleasant. When we began to talk with David, he was more than happy to help. we dragged him back and forth between cars and he never dropped his smile, which actually seemed genuine. He was always more than helpful with any questions we had and would gladly solve any problems we could think up. When we finally settled on a car to test drive, he was very noninvasive while we where in the car, and the conversations we had where actually very pleasant and unscripted while maintaining very professional. All-in-all David was informative, kind, helpful, and made is feel very comfortable throughout everything. If this company does an "employee of the month" type program, David deserves it hands down. I do not know if this dealership has a different game plan when it comes to car salesmen training, or if we just where lucky enough to stumble upon a person who is excellent at his job, whatever the case, it is working. Thank you David for the amazing customer service, and if we ever need any help. We will hunt you down. Have a great day -Curtis

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Uncooperative dealer
    by Car Buyer from Boise, ID | March 25, 2014

    My wife and I were completely committed to buying a vehicle from this dealer. We had one picked out, had financing secured, and had the remainder of the funds in cash. We dealt with Allen via phone and email who spoke with his finance manager about the deal. All we needed was for them to give us an out the door price (which we weren't trying to haggle with) and a purchase agreement so we could have the check from our bank when we went to pick up the car. Allen told us that his finance manager said they would prefer to have the finance in house, because of timing. I again explained that I would have the check in hand from my bank when I pick up the vehicle. After I explained this, I did not hear from them again. This dealership evidently doesn't want to do business, rather they want to scam people into using their services. I was a completely willing buyer, with all the details worked out and instead of accepting my business this dealer simply wanted to try to make me use their financing and didn't care about what we wanted. I would definitely not deal with this dealership, despite their various positive reviews.

    Customer Service
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    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Colin Kelly from Roseville, Ca | February 06, 2014

    After a long drawn out search at many other dealerships I ended up at Sacramento Infiniti on January 2nd. I was greeted immediately and I originally had an appointment with Nicole. To my delight Sam C. came out and introduced herself with a nice firm handshake. What was even more impressive was her knowledge of the vehicle. I had been in the market for a G37 sedan, and Sam showed me the way. She could not have been any nicer. When it was time to get down to business Raja was very pleasant and straight forward. I got exactly what I wanted...with a little convincing of course =). On top of that Steve Harris Followed me to the bank so I could pick up my cashiers check and then brought me back to the dealership. While that was going on Sam had my car detailed and had EVERYTHING you could possibly think of programmed to my liking, It was amazing. I have had the car for over a month now and Sam still checks on me to make sure everything is going well. I would highly recommend this team to anyone. When the time comes for another vehicle, I know where i will be going.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great customer service
    by Jesus C. from Lodi, CA | January 26, 2014

    Working with Justin was just an overall great experience. He was extremely helpful and answered any and all questions we asked. He went out of his way to get us the best deal he could, and was very patient with us. If you want a no pressure salesman, I recommend Justin Barrett, he will help you get what you need!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great cars, Great Prices, Painless Purchase
    by randyhone from Folsom, CA | December 08, 2013

    After my initial contact, Sacramento Infiniti immediately responded with the information I needed to help make a purchase decision. When I selected a desired vehicle, Steven Harris helped me get to a price that I thought was an excellent value for the car i chose. On top of that, when I added the trade-in of my 98 I30, he offered me top dollar without changing any other terms of our agreement. I went in with my wife, took the car for a test ride, and came back the next day to complete the purchase. The team at Sacramento Infiniti was responsive and very competitive on price. The quality of the cars seems matched by the quality of their customer service. I highly recommend them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    A nice dealer experience
    by Harold from Sacramento | March 10, 2012

    Recently buying a used G35 I went to the dealer to have a recall item serviced. I had called and didnt get a call back from the service department but when I called again, I got through to set my appointment. From the moment I arrived they offered me a loaner vehicle and were very helpful. The dealership was very clean and had a welcoming showroom. I did some work and then was invited to test drive a M35h. The salesperson was not pushy and the test drive was excellent. Upon my return, the salesman and finance representative were pleasant and provided me the information I asked for about leases. My G35 was ready so I left but, as one of my few times visiting a dealership I found the Infiniti staff very professional and would definatly return when I am in the market to buy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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