INFINITI of Massapequa

INFINITI of Massapequa Reviews

Ratings and reviews of INFINITI of Massapequa are from Cars.com

• (4.0 out of 5.0)

  CUSTOMER

  by JOEL P from COMMACK, NY | April 07, 2021

  WENT THROUGH A LEASE BROKER AND HE WAS ABLE TO GET ME A NEW INFINITI FROM MASSAPEQUA INFINITI. NO COMPLAINTS WITH MY PROCESS AND ABSOLUTELY NO COMPLAINTS WITH THE QX60

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Female

  by Gymfan from Merrick NY | December 05, 2020

  Great experience got my new car in a couple of hours. Very happy love my new infinity. Salesman was great very knowledgeable. Would recommend Infinity of Massapequa!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Stay away

  by ChrisMac from Babylon,ny | October 15, 2020

  Horrible service!!! Steve was rude. I will never buy a car from this dealership. Steer clear from them!!! Steve needs to learn people skills. They lie!!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  buying a new car when the current lease was up

  by Bob Marks from Deer Park | June 18, 2020

  Joe and Bob were very knowledgeable and accommodating. Very nice experience. Joe was very helpful when we picked up the car. The process only took about one hour, very nice.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  great experience

  by William stuber from ronkonkoma | December 17, 2019

  It was a pleasure to deal with Joe from the used car department. Very nice, honest and square dealing people, it was a smooth and easy process to complete the purchase.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Scammers

  by bassem from Bayonne nj | July 27, 2018

  This is the worst experience I had ever , they donot know what they are doing , if you donot pay attention to the paper works they scam you like they did with me I end up paying the state tax twice and I am taking them to court

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  very bad customer service

  by bassem from bayonne nj | April 17, 2018

  i bought a car from that dealer for my company and i filled up all the paper works with my company nameand when igot the title it came up with my nameon it not the company name and they refused to fix it for me and then they started ignoring my call and the issue hasnot been fixed unitl now

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  very bad customer service

  by bassem from bayonne nj | April 17, 2018

  i bought a car from that dealer for my company and i filled up all the paper works with my company nameand when igot the title it came up with my nameon it not the company name and they refused to fix it for me and then they started ignoring my call and the issue hasnot been fixed unitl now

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Robert was GREAT!!

  by Jay w from Queens, Ny | August 31, 2017

  I must say this was truly a great experience. I've never had good experiences in the past with dealerships. Robert was very helpful and polite. Thank you.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great place and great salesmen

  by AJ from Deer Park, NY | March 12, 2017

  I went in to lease a 2017 Q50 Red Sport and spoke to Larry. Larry was very helpful and let me test drive the car twice to make sure it was what I wanted. I'm happy with the dealership and the car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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