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INFINITI of Charlotte

9103 E Independence Blvd Matthews, NC 28105

(4.7 out of 5) 307 Reviews
109198

***CHECK OUT OUR NEW WEBSITE WWW.INFINITIOFCHARLOTTE.COM*** When you purchase a New INFINITI from INFINITI of Charlotte you are joining a very exclusive owners club. Free car washes for life, courtesy loaner cars for all of your service visits, a 4 year/60,000 mile warranty, and a 6 year/70,000 mile power train warranty.

Call (888) 453-1938
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

INFINITI of Charlotte Inventory

INFINITI of Charlotte Reviews

Ratings and reviews of INFINITI of Charlotte are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    QX80 Purchase
    by William Thompson from Clover, SC | January 01, 2021

    Chris helped me get my wife her dream car for Christmas. I was limited on time and availability and he made every effort to deliver on time and exceed expectations!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Be careful if added costs
    by Sandra Manning from Charlotte, Nc | December 08, 2020

    Double check b4 signing because they really sneak that extended warranty in and another 1000 charge that isn?t included in price of car. If a added can?t be removed than the listed price isn?t the listed price just add it to original price

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Rosalyn Davis
    by Rosalyn Davis from Matthews, NC | December 04, 2020

    The staff is always professional and courteous. Clean facility and I love that they take the time to clean your car for you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Mo Hossain from Harrisburg,nc | December 04, 2020

    Everything done on time. Service writer is outstanding. He took care..what I asked for. On timely fashion.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    BEST SERVICE HANDS DOWN
    by Orlando Lynch from Charlotte, NC | November 13, 2020

    Best service hands down I didn?t even buy my car from there but my car needed two turbos and Hersal and the store manger got me together took very good care of me and my car I recommend everyone to go see them boys over there on independence there A1

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Infiniti G37 Awesome Service
    by Samuel Dempsey from Charlotte, NC | October 15, 2020

    Took my G37 is to be serviced thinking that I would probably need to start looking for a new car. The Service Dept in Charlotte did a fantastic job! They were able to fix my car for under$200, that?s a lot better than having to buy a new car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Infiniti Service
    by Christine Harper from Charlotte, NC | October 15, 2020

    Great service consultant, Gary, who made sure The service on my Infiniti was handled quickly and professionally.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome
    by Dawayne Bowers from Charlotte, NC | October 13, 2020

    Awesome! Great service, great experience. Need I say more?

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Review of Infinite of Charlotte
    by Mark Houghton from Boone, NC | October 12, 2020

    My experience with Infinite of Charlotte was outstanding! From the helpful care of the Guest Experience Agent, to the warm welcome and smooth process of purchasing the vehicle, the entire experience was great. Buying a car can sometimes be a stressful difficult experience, but they took all the negativity out the of process. It was great working with them!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Takes entirely too long to get an oil change
    by Jennifer from Charlotte, NC | October 08, 2020

    Coming to this dealership is a complete time suck. An oil change and simple maintenance should not take 1 hour and 40 minutes (I wasn't even getting anything repaired!).

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
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