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Imperial Valley Hyundai

634 Thomas Dr El Centro, CA 92243

(4.4 out of 5) 16 Reviews
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Imperial Valley Hyundai Reviews

Ratings and reviews of Imperial Valley Hyundai are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    No Integrity
    by Not a IV Hyundai Fan from El Centro, ca | February 12, 2020

    So I buy a vehicle that is not a Hyundai, and they required that a 3,000 dollar service contract be placed in the selling contract. The kicker about this 3000 dollar service contract is when the air conditioner didn't work, the service advisor ignored the service contract like the plague. So I got stuck with a 500 dollar rental car bill and a worthless 3000 dollar service contract Now I have to go to the Auto Fraud Legal Center in San Diego and have the experts go over this contract from Imperial Valley Hyundai!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Araceli from Imperial valley, California | January 07, 2020

    They showed us every detail and answer all our questions. They even stayed longer after closing time to finish up.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service
    by Santiago from El Centro ca | December 20, 2019

    They are honestly sincere about customer satisfaction. The whole dealership from service to sales. Its a team effort to make sure everyone is satisfied.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service and follow up
    by Shawn from San Diego, California | December 16, 2019

    all went smooth. Tony was prompt and helpful throughout the process. Were available to answer any and all questions I had. Thanks Gang

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Salesman
    by Gloria from El Centro, California | December 15, 2019

    Mark’s exemplary professionalism made it super easy to shop. I would recommend him as a salesman to anyone looking to purchase a car or an suv.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Good vehicle service
    by Diego from El Centro, CA | December 14, 2019

    They did a good job servicing my vehicle. Appreciated their expertise but should be more approachable. They could improve on customer services and relations.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Helpful and friendly
    by David from El Centro, CA | December 04, 2019

    Tony was very helpful and explained the process every step of the way. No pressure felt to purchase, offered several options.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New car purchase
    by Laura from El Centro, Ca | December 03, 2019

    I was given a lower APR on the new vehicle. The process was simple and I am now happy with everything.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Luis from El Centro ca | December 02, 2019

    Very fast and courteous, care came back in a timely manner, and clean, very well taken care of, very impressed

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good service, very attractive
    by Rogelio from Calexico, California | November 30, 2019

    i like the way the sales person pushed the sale right when i was about walk out "what do i have todo for you to leave with this car" we negotiated and i signed

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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