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Imperial Ford | Page 2

8 Uxbridge Rd Mendon, MA 01756

(4.7 out of 5) 354 Reviews
88895

Price does not include tax, title, reg., doc. or other applicable fees. Price subject to change if rebates change. Vehicle must be paid in full with same day delivery to get ad price.

Call (866) 738-6237
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-6:00 pm
Sunday11:00 am-6:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday7:30 am-5:00 pm
SundayCLOSED

Imperial Ford Inventory

Imperial Ford Reviews

Ratings and reviews of Imperial Ford are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (3.0 out of 5.0)
    Deceptive quotes
    by Jc from Boston ma | January 27, 2021

    They emailed me a quote that was much lower than they would sell the car for. You basically have to be a first responder, be in the military and be lucky enough to receive an additional rebate in the mail from ford to qualify for the quoted price. The salesperson actually compared it to winning the lottery. They also would not tell me what rebates were applied to the price they gave me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Easy, professional, and enjoyable purchase
    by aschmudl from Ashland, MA | January 24, 2021

    I went to Imperial Ford to purchase a new F150. Overall, I am very pleased with the whole experience and enjoyed the process. First, I would like to thank Lynda Glassey for being fantastic. She was our sales associate and she is incredible at listening and being responsive to our desires. The finance department was friendly and did not push packages we had no interest in. The dealership was clean, professional, and efficiently run.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Richard Cameron from Woonsocket | January 14, 2021

    The people at Imperial were very accommodating and pleasant to work with. We had a really good experience when purchasing a new truck. I would send family and friends to this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Car Buying Experience Ever
    by Gene Guttromson from Groton | January 10, 2021

    My wife and I were recently in the market for a late model Ford Expedition. Imperial Ford had several available along with new models as well. We scheduled an appointment, showed up and were able to test drive for as long as we wished. Morgan, Joe and Mike were very cooperative and clear on every step of the purchase. We received a fair trade value and purchased the vehicle we wanted with only 2 trips. Furthermore, the Ford Store Lobby is impressive in it's own right with the Rock and Roll theme and modern lounge/waiting area. It's worth going just to see the show room, even if not in the Market for a new or used car. The bottom line is that we were ready to buy, they were ready to sell and they made it easy for me to be happy. You can't go wrong by at least giving them a chance to earn your business.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change
    by Chris Whitner from Mendon, Ma | January 05, 2021

    I had to bring my 2020 Ford Edge in for an oil change and all I can say is I love this Dealer and their service department! I had Chris Whitner preform my oil change and he went above and beyond that for me. He took time to talk to me about updates to my cars system and answered all my questions. He was very professional and I felt at ease. I highly recommend him and the service department at Imperial Ford to anyone looking for a great experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Positive Experience
    by Steven Lagasse from Northbridge, MA | January 01, 2021

    I went to purchase a used car at Imperial Ford. Vincent Rizzitano was quite helpful in helping me select the best car for me. Joe Trocha was also great when it came to guiding me with the financing of this used vehicle. Thanks, Imperial Ford!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change
    by Renato Docarmo from Framingham ma | December 15, 2020

    Oil change to my f150 , i buy from Ford imperial, two months ago, and I have free oil change discount, free oil change certificate

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service, Great Car!
    by Andrea Schnepf from Lunenburg | November 30, 2020

    Great overall experience. Tom, our service representative, was excellent and went above and beyond to get us the right price and drive the car home the same day. Would recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Vincent Rizzitano - Sales and Leasing Specialist
    by Jeff G. from Sudbury, MA | November 29, 2020

    Vinny was terrific from the start to finish of my purchase. He truly cared how I was handled. He kept me informed and updated throughout the sales process. I found him to be knowledgeable and a true sales professional. I can’t wait for my next purchase and to refer others. Thank You!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best car buying experience ever!
    by Stephanie L from DUDLEY MA | November 28, 2020

    We saw Tom to purchase our 2020 Ford Explorer and he was the best!! He was not a like a regular car sales person that pushes a car on you. He got to know us and what we were looking for. He was extremely knowledgeable about the car we were interested and many other cars. I would highly recommend Tom for your car buying needs! Thanks again Tom!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 354 Reviews