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iDrive Utah

1850 State St Orem, UT 84057

(3.5 out of 5) 63 Reviews
53623812019510111241

Call (801) 804-3425
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-7:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED

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iDrive Utah Inventory

iDrive Utah Reviews

Ratings and reviews of iDrive Utah are from Cars.com

Overall
3.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Best Experience
    by Sanjeev Dusara from Lehi | September 26, 2020

    Love my new GMC! The guys over at Idrive were very friendly and helpful when going over the buying process. I was a little skeptical about the Undercoat but when I understood how useful it could be in the future It all made sense. Freddy and Jordan were incredible and I recommend everyone to check them out!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    10/10 dealership!
    by Drew Parcell from Alpine, Ut | September 20, 2020

    Purchased 3 trucks now with these guys and can’t be happier, especially because there are the best looking trucks around. Honest, clean and trucks are worth the drive. Go check them out you’ll thank me later!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Hunter Marshall from Ephraim | September 20, 2020

    Jordan was a great help when my wife and I went in looking for car. He listened well to what we really wanted/needed and made suggestions that were reasonable, helpful, and honest.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Staff
    by Teresa from Orem, Utah | September 18, 2020

    Awesome Staff. I was very happy with the overall customer service. These guys are great to work with. Definitely recommend checking them out the next time you're in the market for a new or used vehicle!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Quick Flip Express!
    by Deadanimal from Mountain Home, ID | August 17, 2020

    I put a deposit on a truck that I wanted to look at and purchase thinking that it was from a dealership that would perform a complete and thorough mechanical and safety inspection of all the vehicles that they sell. Boy was I wrong! Within in seconds of my test drive (after driving almost 5 hrs to get there) you could tell the brake rotors on this truck were warped! The brakes "pulsed" extremely during light braking, and within seconds after that you could tell that the suspension was completely shot... There were a few other things that did not measure up to being a dealership in that claims "establish a reputation for pristine quality custom trucks and highest quality service" !!! Then they play the game of adding on additional services or costs that I did not request or expect. "Rust Preventing Undercoating" ??? Absolutely not advertised in the price on line, and the job look like it was performed by a kindergartener, bare patches where it was on the lift and over spray everywhere... Absolutely not Quality, or Pristine. Then, there was no budging in the price on their end, Dishonest tactics, and shoddy inspections of their vehicles. They were just ready to sell it to the next guy or gal that didn't know squat about vehicles!!

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    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Anthony
    by Anthony from Spanish Fork Utah | April 24, 2020

    I went into IDrive looking for an awesome truck and I was not disappointed! Jones helped me out and got me into an awesome F-150!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Powell from Grantsville, UT | March 26, 2020

    So easy to work with! We got exactly what we were hoping for and more! Beautiful custom build on a Ford F-150 at a very reasonable price. Nate and his team are in constant communication and follow through on what they tell you!! We will for sure be back for our next truck!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Dishonest, shady and not willing to help
    by Noway11 from Rock springs, WY | January 06, 2020

    I looked at this dealers website, filled out a credit application on a Saturday afternoon and did not hear anything back from Jared/ Branden. I called the next business day (Monday) at 10 am and all this dealership could do is throw each sales person under the “bus”. I told them I wanted to purchase a truck and that I filled out a credit app and wanted to at the dealership that day. I was told to wait until financing was approved. I heard nothing back from them until 4:30 pm and I live 3 hrs plus from this dealer. I asked if they would be willing to stay late past 7 pm (closing) and sales laughed and said that their manager gets disgruntled about that since he travels an 1 1/2 from the dealership. Wired thing is this dealership never ran my credit and yet told me I was approved. The crappy thing is the salesman I was dealing with texted me later that night 8:10pm to be exact and said he left 25 mins early that night and that the truck sold after he left..... he (Jared Cuthbert) didn’t have the courtesy to call me. Beware on doing business with these people.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Empty promises
    by n/a from n/a | September 13, 2019

    We had a decent experience until iDrive didn't follow through with promises correctly. When we purchased the truck the mirror was broken, but it was promised to be fixed when the parts came in. The mirrors were automatic folding mirrors, which was advertised on the KSL ad and is one of the reasons we bought this truck. When they replaced the mirror, it was no longer automatic. The mirror was auto before we took it in, I expect it to automatic when we leave. We called and texted MULTIPLE times with no reply. DO NOT GO HERE. They will not follow through with promises.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New lifted truck
    by Eric from Grand Junction, CO | August 26, 2019

    I had a good experience with idrive. They had plenty of really nice trucks to choose from that already had lifts and new tires and wheels on them. Saved me the hassle of having to get a lift done and put new tires and wheels on myself. Would recommend to friends and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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