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iDrive Motors

15300 Lorain Ave. Cleveland, OH 44111

(4.7 out of 5) 21 Reviews
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Call (877) 781-6020
Hours of Operation
Monday9:00 am-6:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED

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iDrive Motors Inventory

iDrive Motors Reviews

Ratings and reviews of iDrive Motors are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Avoid
    by Dissatisfied Customer from Cleveland, OH | December 23, 2020

    BUYER BEWARE - We purchased a truck from this dealer 4 months ago and have yet to receive the paperwork necessary to get a licenses plate. The dealer tells us it's the banks responsibility, the bank says the dealer needs to handle it. We've spoken to many "managers" who offer ZERO solutions and just told us they aren't able to give us another 45 day temp tag. Shameful! At this point we will not be able to drive the vehicle we purchased because this "place of business" cannot sort out the paperwork we need to get plates. Completely embarrassing, I would look elsewhere for a vehicle.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Kind of lackluster performance
    by BIG LEAGUER from BOSTON | November 18, 2020

    I know this review has some good reviews online, but I was asking about a vehicle as I am from out of state. I requested a few higher resolution photos via email or text. I understand the car I was looking at was older and would be normal for some wear and tear, scratches and dings, so at the risk of being surprised when the vehicle arrived from being shipped, I requested the photos of any defects, damage. At first I was told the car had no defects or damage and all the photos were online... Honestly to help someone who is purchasing a car blindy without seeing it or driving it, is texting s few photos a big deal? I asked for pictures of the wheels, engine and any defects... After getting a photos which included none of these items, I gave up, later the salesman asked what I wanted to do... And I replied since I couldn't get a few simple photos of the damage and what I asked for I was all set, I had to ask about certain things that I could see in the photos such as a scratch and missing handles, damaged speaker etc.. I didn't get any specific photos saying here is a picture of this damaged section...I had to guess and question the salesman via text.. I figured if I can't get honest pics, how can the whole transaction be honest.. He told me he would then send me more photos.. he did and again did not all the photos I asked for.. It wasn't worth the effort for me to fly out there or buy and have it sent .. after each photo I got I could see more damage and defects, unlike when I was told there wasn't any.. It's small scratches and missing handles which I was ok with, but the lack of transparency I wasn't happy about... I then moved on to a different dealership in another state, same car.. that salesman sent me way more pictures than I asked for, put it up on a lift sent me pics of that.. pointed out every defect in every picture. It was the transaction I expected from a salesman who would be willing to work with someone out of state.. and he actually went far beyond what I expected unlike the gentleman at iDrive.. oh well

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Purchased Porsche Cayenne
    by IDRIVE MOTORS from Cleveland, Ohio 44111 | November 14, 2020

    A very professional and courteous staff, from salesman to finance officer. The most straight more, efficient, no nonsense car purchasing experience I have had. I highly recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Shopping around for car
    by GEORGE from Cleveland Ohio | November 09, 2020

    Great friendly service! Nice quality cars. Hours of operation is nice. The staff is nice and friendly. Would come back again to look for other car.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing service!
    by Mikail Melchor from Detroit, Mi | June 28, 2020

    After getting multiple run arounds or shown old carfax I was beginning to not want to look for the specific car I wanted. Until iDrive popped up. They were very professional. They gave me call backs, updates and helped me feel comfortable buying the car. Best service I’ve had in my car search!

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    best experience
    by DianeC from Parma, Ohio | June 10, 2020

    best used car buying experience! Stephanie was friendly and helpful setting up the appointment and getting information about the car. Mike was easy to work with, personable and informed. Next time I need a car I will be back!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    BOUGHT A RUBUILT TITLE 2019 TITAN
    by STEVE S. from PIGEON FORGE TN. | May 19, 2020

    I DEALT WITH MIKE WHICH IS VERY KNOWLEDGEABLE AND CUSTOMER ORIENTED. VERY HONEST AND NOT PUSHY. FLEW FROM TN TO CLEVELAND AND MIKE PICKED ME UP AT THE AIRPORT. PROCESS WAS VERY QUICK AND SIMPLE. AND I WAS ON MY WAY BACK TO TN. THE QUALITY OF THE REPAIR WORK WAS ALSO EXCEPTIONAL.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service and Friendly Sales people
    by Solomon D from Cleveland Ohio | March 28, 2020

    Customer service was great I had time to make my own decisions no pressure whatsoever every question I had was answered. The buying process was great I wasn’t there all day I recommend them if your thinking about buying a good car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Quick and Easy!
    by NissanBuyer from Amherst, Ohio | November 19, 2019

    I recently bought a used, 2018 Nissan Altima from Mike at iDrive Motors and I'm completely satisfied with this decision! The buying process was quick and easy. Mike was very upfront and honest about the vehicle and made it clear what I'd be paying for. After about an hour, I signed the papers and drove my new car home! I'd highly recommend Mike at iDrive Motors!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Alex is AWESOME!!!
    by Jen from Cleveland, Oh | July 27, 2018

    Would definitely do business with them again. Great car for a great price! Alex is the best! Very trustworthy. They will find what’s best for you!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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    Displaying 1 - 10 of 21 Reviews